Ratings based on 9,650 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2015
My only suggestion would be to have a coffee maker and coffee/tea supplies in each room.
3 out of 5
by A verified traveler

MidTown and busy

Posted Jul 30, 2015
The midtown Hilton is definitely a handy location for tourists, families, etc, and the hotel is full of them. I even saw a youth baseball team there(?). It is not a business oriented hotel. Also, they are in construction mode!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to everything

Posted Jul 29, 2015
Stayed four times at your hotel only problem is check in takes too long
3 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good location

Posted Jul 29, 2015
Good central location Room was a bit noisy from something internal, which started at 6.30-7 each morning! Annoying rather than disruptive! As we had an exec room, we had access to the exec lounge, where complimentary breakfast, snacks and drinks were offered. We saw quite a few groups tag onto others who held the doors open for them - room keys were not required to get entry so it was chaotic at busy periods!!!
4 out of 5
Recommended
for Families
by A verified traveler from ottawa

Can't beat the location

Posted Jul 29, 2015
walkable distance to Central Park, Times Square, Empire State, subway. MOMA and Radio City/Rockefeller just around the corner. Tow Starbucks just outside and if one is to believe the tour guide on our hop on/hop off tour, the street food vendors just outside - the Halal Guys - have been voted best street food in NYC last 7 years in a row. This is a big hotel with many amenities although we only availed ourselves of the in hotel Cafe, which was good although of course high priced because it's in the hotel. The rooms are not thoroughly cleaned. Beds got made and bathroom got tidied, but you can tell they don't vacuum or mop regularly. Staff is very friendly. I forgot to pack deodorant and called customer service to ask if there is a near by pharmacy, and they sent some up for free. I'll be back if my budget allows, you really can't beat the location for a family vacation. If you want to be less touristy and instead soak in cool stores, cafes and restaurants, then pick a place in soho, Greenwich, east side etc. everything around this location is very commercial.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville, Kentucky

Great New York hotel

Posted Jul 28, 2015
Hotel was great - my daughter and myself wanted to do alot of walking, so didn't want right on Time Square. We liked being only about five blocks to Central Park. We were able to walk to Time Square a couple of times. We did use the double deck bus three days. Bed was very comfortable after walking and sightseeing. Very pleased with our choice!
5 out of 5
Recommended
for Everyone
by A verified traveler

New York City again...

Posted Jul 28, 2015
Location: the whole city at your disposal
Wonderful location, all was great. Good bartender. Great beds, awesome pillows.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Extraordinary hotel in the middle of the city.

Posted Jul 28, 2015
From the minute you walk in the hotel until you check out you are treated with exceptional service. Great hotel puts the customer first. I recommend this hotel to everyone and I will also be coming here every time I visit NYC!
3 out of 5
by A verified traveler

Posted Jul 27, 2015
ホテルの前の通り(セントラルパーク) 土曜日に大規模なフリーマ〜ケット、イベントなど行なわれ、楽しかった。
3 out of 5
by A verified traveler from Stavanger

Sentralt i Mid town.

Posted Jul 27, 2015
Pros: Lokaliseringen Stort rom (2voksne og 2barn)
Cons: Bedre kundebehandling, mer interesse for å hjelpe gjestene.
Location: Times Square i gangavstand. Likedan "the Rock" samt gode shopping og restaturant muligheter
Greit hotell i New York, lokalisert sentralt i forhold til Times Square og områdene der omkring. Skuffende personal. Hotellet virket også litt slitt, og jeg hadde vel forventet litt mer av et Hilton hotel.