Ratings based on 9,432 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to Times Square, Broadway, Central Park

Posted May 31, 2015
I stayed for a about a week, and the hotel did feel like my home-away-from-home. I liked the fact that the hotel has a little shop to pick up snack/beverage items, even late in the evening. They also have a great concierge service and a theater/sight-seeing transportation desk. I found the location to be so convenient, however, that I was able to walk to most of the places I most wanted to visit (even at night). It felt very safe.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa ont.

Hôtel centre ville New York city

Posted May 31, 2015
Personnel très professionnel et excellent emplacement. Toutefois, on nous a assigné une chambre adaptée pour les personnes handicapés ; la chambre de bain n'a pas les mêmes fonctionnalités.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel bien ubicado

Posted May 31, 2015
Hotel limpio, moderno, el personal tiene buen trato y esta bien ubicado.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheshire, UK

Great Midtown Location

Posted May 30, 2015
Pros: Location
Cons: More seating in lobby. Our double room 4102 was small.
Fairly satisfied. Good location for mid town and Central Park. Room was quiet on the 41st floor. It was a double room which was small and only had one bedside table, maybe we should have mentioned it. It was clean and staff were friendly. Overall it was good but there was nothing particularly special about it to make me want to go back.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manchester, UK

Best Holiday Ever!

Posted May 28, 2015
Pros: Location, staff, beds, views.
Cons: Decor in the corridors are a little dated.
Location: Central Park, Empire State, MoMA, NY Public Library, Rockefeller Centre, Radio City Music Hall, Carnegie Hall, Russian Tea Room.
My fiancée and I stayed in this hotel for 5 nights in May and I must say it was fantastic. The hotel couldn't do enough for us, free room upgrade (it was around my birthday) along with champagne and a birthday cake. I popped the question while we were staying there, upon learning of this, Jose behind the bar looked after us. The concierge recommended two restaurants during our stay that were spot on. Rooms were clean and comfy and the beds were fantastic, I've never slept so well away from home. The hotel was well known among cab drivers so it was easy to find your way home after a long day of shopping and sightseeing. Perfect location for many of the sights (Central Park, 5th Ave, Empire State Building, MoMA), all walking distance. Shame there was no room service but you are spoilt for choice in NYC for food anyway so why stay in your hotel room? All in all, a wonderful stay thanks to wonderful hotel staff, can't wait to visit again.
1 out of 5
by A verified travelerfrom Seattle Wa

My first New York trip

Posted May 27, 2015
The room was a lot smaller than the picture and BAD shower design, there was no shower stub at all! The floor was flooded every time anyone took a shower. Our clothes were wet and the floor was slippery. The towels were not clean ! The bag check service was very expensive! $3.5 per piece per 24 hours. We had 5 pieces and we had spent $20 for storage! Since we paid $400 per night, it was a rip off! Maybe because New York is a expensive city after all!
3 out of 5
Recommended
for Everyone
by A verified traveler

nice weekend

Posted May 27, 2015
Pros: location excelent
To go to the floor 24 the waiting time is 20 minutes, then you have to use the cargo elevator. to paid the parking I have to go two timea to thwe front desk. The front door man send us to the wrong parking lot
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wien

Hotel in bester Lage

Posted May 27, 2015
Das Hilton hat einen wirklich guten Standort, alles ist zu Fuß erreichbar! Man hat alles was man braucht und die Betten sind sehr angenehm! Das Zimmer ist auch sehr sauber!
4 out of 5
Recommended
for Families
by A verified traveler

Good location

Posted May 26, 2015
Pros: The location was good. The rooms were quiet. There was a decent selection of food available quickly.
Cons: The sofa bed needs replacing.
Hotel was well situated to everything we wanted to do. Bed was okay. My husband found it uncomfortable. We had a sofa bed for my 8 year old daughter. That was horrible. You could feel the springs in the mattress. We folded it up and she just slept on the sofa. New mattresses are needed for that sofa bed.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London England

Hilton New York

Posted May 26, 2015
Great Hotel. Very high standards with excellent staff. The location is perfect and I would stay here every time that I visit New York.