Ratings based on 842 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Posted Sep 5, 2014
Cons: Add an exhaust fan in the bathroom.
They allowed us to check in early which was nice (though as a Marriott Elite member, I was somewhat expecting it). The room was very comfortable especially for NYC. The staff was professional and polite. I would definitely recommend the hotel. The only downside was that there was not an exhaust fan in the bathroom so it got quite steamy after a shower and stayed that way for a long time unless the door was left open.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2014
Great hotel, great room, no issues at all to report.
4 out of 5
Recommended
for Everyone
by A verified traveler from Salinas, CA

clean room with a great view

Posted Aug 28, 2014
Pros: Price, location, staff and clean room.
Cons: It would be nice to have a microwave in the room.
Location: Close to subway stop, starbucks in the hotel was convenient and location a plus.
This is our second time to NYC and choosing a hotel on-line can be an experience. The description provided on the website was right on target. The room was clean and we had a great view of the hudson river and city lights. Most importantly, the room was well worth the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from State College, PA

Awesome Hotel

Posted Aug 19, 2014
Pros: Friendly staff, spacious room, cleanliness of hotel.
Cons: Nothing.
Location: Far from most attractions, though the Red Line is near by. The subways make everything feasible.
We arrived at around 8:00 in the morning. I told Maria, our front desk clerk, that we had a reservation that evening and asked if the hotel could hold our bags until check-in at 4:00. Maria allowed us to check in early (which, I realize, will not always be able to happen). My friends and I all commented on how polite and friendly Maria was. Upon arrival in our room, we were pleasantly surprised at our lovely, spacious accommodations: Plenty of room to walk around, nice sized vanity in the bathroom, bonus full-length mirror in the room, beautiful view (on the 33rd floor). The beds were comfortable with soft sheets, and the pillows were amazing! (My friends and I wanted to take them home with us.) We had our bags held when we checked out. That evening, upon returning to collect our things, the doorman and the bell hop were extremely friendly. This could not possibly have been a better experience for us, and we would return to this hotel in a heartbeat.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hollywood FL

Posted Aug 18, 2014
Clean Rooms Great Hotel Friendly Staff will stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from altoona,pa

payed for two BEDS ,got cots,really

Posted Aug 18, 2014
Pros: Great location for Ground Zero and Battery park
Cons: Make sure people get the room they pay for
payed the price for two double beds .when we checked in they had already maxed out the double beds rooms.Why are they permitted to do that ? My room was paid for in advance ,so they had their money.Instead we got 1db and TWO COTS full of heavy coils you could feel, crammed into a single room.The valets both night and day were GEMS.The bell hops all day and early evening not so much.Late night check -in women was nice
4 out of 5
Recommended
for Everyone
by A verified traveler

good location..very close to freedom tower

Posted Aug 12, 2014
Loved staying here. got a room with a view of the river. Walk able distance to 9/11 memorial
4 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Close to 9/11 Memorial & Battery Park

Posted Jul 30, 2014
Great hotel in downtown. 15 minute subway ride uptown to Times Square. Plenty of places near the hotel to get a bite to eat with reasonable prices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and lovely staff

Posted Jul 7, 2014
Perfect in every way and we had 2 little children. Only criticism is no free wifi in room.
4 out of 5
Recommended
for Everyone
by ally

Great hotel esp. After a long flight

Posted Jun 29, 2014
Pros: Location and presentation. Close to a Starbucks although this Starbucks does not have wifi
Cons: The availability of wifi- when we inquired we were told that it could only be purchased. However, the second floor lobby had wifi access. Would expect
Location: Great in terms of discovering the World Trade Centre memorial , China Town , little Italy ,Brooklyn bridge and battery park
The room that we booked through Expedia was very well presented and spacious. The double beds where amazing especially after a 20hr flight. This hotel is very close to the World Trade Centre and transport links. The staff overall were pleasant.