Ratings based on 1,553 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby bernie from glasgow
Hotel location is great.Posted Mar 5, 2014
The Marriott on Times Square is on a great location, though the hotel external is having work down so it looks a little awful. The hotel facilities are extremely over priced as we found out, over $110 for a buffet breakfast for two adults and a kid when you can get better quality at a better price on Times Square (Ruby Tuesdays).
Jan 6, 2014 by David Guest Relations Mgr
Thank you for your comments. I am glad that you enjoyed our great location. Being so centrally located we do have many options to dine for breakfast, luch and dinner. Thank you again and have a great day!
for Everyoneby kristy from Houston tx
NYCPosted Mar 3, 2014
Pros: The rooms were very comfortable.
Cons: The eateries in the hotel were hard to access. Lines were a little long.
This is a perfect hotel to stay in the heart of Times Square for a short visit. I went with some other moms and we were a little worried that it might be loud but we didn't hear a sound. It was the perfect location and wonderful staff. The breakfast was delicious although at times you had to stand in line to get seated. We were able to easily get to all of the attractions very easily.
for Everyoneby kerry from hampshire, uk
Perfect locationPosted Mar 3, 2014
Pros: Really comfortable bed in the room and as said before the view from the View was amazing, it's definitely worth an hour or so of your time
Cons: More coffee in the room
Location: Perfectly located - everything is in walking distance, including the 9/11 memorial and Brooklyn bridge - just be prepared to walk lots!
This hotel is perfectly located in Times Square and is a great basis for exploring the area. We had a great room on the 22nd floor and whilst we didn't look out over Broadway itself,we had great views of 45th street and the Hudson River. Being so high meant that we didn't hear any of the New York street life which was great. The staff there were really helpful and the ticket staff, managed to obtain us tickets for the NY Rangers Ice Hockey game whilst we were there, which just topped off our stay and the views from the View were amazing! The hotel is really big, but you get used to the size very quickly!
for Everyoneby A verified traveler
GREAT LOCATION!Posted Feb 28, 2014
Pros: The rooms are very spacious and clean. There is even a coffee machine!
Location: The hotel is close to the Port Authority Bus Terminal and the subway.
This is an super hotel within a great location. Check in was very easy and there were many lifts. Luggage can be left with the Bell captain on your last day. We would definitely stay there again.
for Everyoneby Betsy
Great Hotel right in Times SquarePosted Feb 27, 2014
Awesome hotel right in the middle of Times Square. Convenient to everything - restaurants, attractions, shopping and subway. Only "bad" thing is they are doing construction on front of hotel so you have to go in side entrances but once inside the hotel is really great.
for Familiesby Allen
great experiencePosted Feb 24, 2014
Pros: very clean and right in the heart of the activities.
Location: shops, theater, movies, restaurants....
the view was great... the family really enjoyed the stay and we are looking forward for next time.
for Everyoneby Jared from Arkansas
PERFECT locationPosted Feb 24, 2014
Pros: Location, staff, concierge, room and elevator system
Location: Perfect location…literally on Times Square…walking distance to all broadway shows, tons of restaurants, 5th Avenue shopping and anything in between
For anyone seeing broadway shows, exploring Times Square, shopping on 5th Avenue or looking for central location in NYC, this is your hotel. We walked to everything and had no problem. Hotel is great and staff were quite helpful. We had an excellent time.
for Everyoneby SKI152
GREAT VIEWPosted Feb 24, 2014
Location: GREAT LOCATION! NEAR ALL STORES AND RESTAURANTS!
THE ROOM WAS SPACIOUS AND GREAT VIEW OF TIME SQUARE!
for Everyoneby Karen from Maryland
Great location, right in middle of Time SquarePosted Feb 24, 2014
Cons: New Mattresses. Not a fan of buffet that is offered in roof top bar, would prefer appetizers, etc. to go with your drinks.
Location: Middle of Time Square, lots to do and see!!
Had a great weekend with old friends. Always a fun time in New York City.
for Everyoneby A verified traveler
never book with expediaPosted Feb 24, 2014
Only expedia's absolute incompetence has me documented as staying at this hotel. I would never book with expedia again as they treated me terribly. Upon learning that my mother was dying of cancer, they did not help me to re-book or change flights. The customer services team are so poor and their English is terrible. I got passed from one rep to another without any continuity. Simply blaming the airline is no use. When I checked with the airline directly, they said they could be flexible but Expedia's would not flex its own terms and conditions and i lost all of my fares. I will never book with expedia again.