View from room

Reviews of NoMo SoHo

4.5 out of 5
NoMo SoHo
9 Crosby Street, New York, NY

Reviews

8.0

Very Good

Rating 10 - Excellent. 513 out of 1067 reviews" "
Rating 8 - Good. 232 out of 1067 reviews" "
Rating 6 - Okay. 169 out of 1067 reviews" "
Rating 4 - Poor. 82 out of 1067 reviews" "
Rating 2 - Terrible. 71 out of 1067 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at this hotel when visiting NYC. Great value for money. Location is walking distance from shopping and lots of eating options. Second time staying.
Stayed 3 nights in Apr 2024
Response from Zaida-Director of Front Office on Apr 11, 2024
Hello Natalie, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool vibe. Great cocktails at the hotel bar. Friendly staff.
Stayed 1 night in Apr 2024
Response from Zaida-Director of Front Office on Apr 11, 2024
Hello Sheila, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Rebeca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing it was in the heat or soho. Such a beautiful hotel.
Stayed 4 nights in Mar 2024
Response from Zaida-Director of Front Office on Apr 3, 2024
Hello Reveca, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Mar 2024
Response from Zaida-Director of Front Office on Apr 3, 2024
Hello Nicholas, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. I will pass your comments to the appropriate staff members. We look forward to welcoming you back soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
This was my third stay here. I really like it. It is in a fantastic location and I love the scent in the lobby. It is always an enjoyable experience. My only feedback would be for the lobby bathrooms to be cleaned more frequently throughout the day. The few times I used them, they were dirty. I look forward to visiting again soon!
Stayed 2 nights in Mar 2024
Response from Zaida-Director of Front Office on Apr 1, 2024
Hello Michelle we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. I will pass your comments to the appropriate staff members. We look forward to welcoming you back soon!

2/10 Terrible

Kristine

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This company is scamming people. They charge a “smoking fee” that’s 500 dollars. They claimed we smoked the 1st 10 mins of checking in for 1 hour?! I DO NOT SMOKE AT PERIOD! It gives me an a headache. This false claim seems to be a reoccurring issues from multiple guest! The product they used for this smoke detector is called Rest sensor…The establishment had air filters that would beyond old and past due to be changed! Disgusting! The backboards on the bed were vinyl and chipping away. The room service was sub par…
Stayed 2 nights in Mar 2024
Response from Zaida-Director of Front Office on Apr 1, 2024
Hello Kristine, We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 Excellent

Diana, Brooklyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel, starting from the archway with plants. And that's not the only instagrammable spot in the hotel! The hotel room is clean and water pressure in the bathroom is very strong - such a great experience in general.
Stayed 1 night in Mar 2024
Response from Zaida-Director of Front Office on Apr 1, 2024
Hello Diana, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 Good

Yolande

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
It was very comfortable and clean
Stayed 1 night in Mar 2024
Response from Zaida-Director of Front Office on Mar 27, 2024
Hello Yolande, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 Okay

Angel

Traveled with partner, Traveled with family
Great location but subpar hotel.
Stayed 3 nights in Mar 2024
Response from Zaida-Director of Front Office on Mar 26, 2024
Hello Angel,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful space in a phenomenal neighborhood with friendly staff.
Stayed 3 nights in Mar 2024
Response from Zaida-Director of Front Office on Mar 26, 2024
Hello Mary, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

4/10 Poor

Damian

Disliked: Staff & service
Stayed 3 nights in Mar 2024
Response from Zaida-Director of Front Office on Mar 26, 2024
We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 Excellent

Yamira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024
Response from Zaida-Director of Front Office on Mar 25, 2024
Hello Yamira, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jasmine was really helpful! Place was clean and quiet. Loved it..
Stayed 1 night in Mar 2024
Response from Zaida-Director of Front Office on Mar 25, 2024
Hello Christopher, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

PABLO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you travel to NYC, stay in Soho. Stay at the Nomo
Stayed 3 nights in Mar 2024
Response from Zaida-Director of Front Office on Mar 21, 2024
Hello Pablo, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the penthouse suite and it was amazing.
Stayed 1 night in Mar 2024
Response from Zaida-Director of Front Office on Mar 19, 2024
Hello Brett, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! It was clean, beautiful, the staff was wonderful and helpful. The breakfast was so good we had it twice while we were there! It was close to shopping for Christmas, we walked all over. The beds were comfortable (wish they had queens but they are tough to find). There's an Ed's Lobster House across the street that was casual and fun and the food was delicious. We ate there the first night we got in, and it was really nice to be able to just walk over after our long flight. Can't say enough good things about this hotel - we loved it!
Response from Zaida-Director of Front Office on Mar 19, 2024
Hello Michael, We're thrilled you chose to stay with us! Our entire team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Mitchell, Avondale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 1 night in Mar 2024
Response from Zaida-Director of Front Office on Mar 18, 2024
Hello Mitchell,We're thrilled you chose to stay with us! Our entire team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very pretty and clean. Nice decoration. Good restaurant, although expensive. Too many charges when you pay the total of the room.
Stayed 2 nights in Mar 2024
Response from Zaida-Director of Front Office on Mar 18, 2024
Hello Sara,Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 Okay

Ashley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall accessible to Broadway & very clean. However, it was windy & cold the night I was there and it was so cold in the room. I tried upping the temperature but it didn't fix my problem.
Stayed 1 night in Feb 2024
Response from Zaida-Director of Front Office on Mar 6, 2024
Hello Ashley,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 Excellent

Kim

Great location fabulous hotel, super clean, service was excellent. A
Stayed 3 nights in Mar 2024
Response from Zaida-Director of Front Office on Mar 5, 2024
Hello Kim, We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 Excellent

Windy, Solana Beach

Liked: Cleanliness, staff & service
Great bar & restaurant
Stayed 1 night in Feb 2024
Response from Zaida-Director of Front Office on Mar 4, 2024
Hello Windy, We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 Excellent

Bre'Ella

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Will definitely be back again
Stayed 1 night in Feb 2024
Response from Zaida-Director of Front Office on Mar 4, 2024
Hello Bre'Ella, We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

8/10 Good

Elisabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Great location…
Stayed 3 nights in Jan 2024
Response from Zaida-Director of Front Office on Mar 4, 2024
Hello Elisabeth, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 Excellent

Ryan, Woodinville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Feb 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Ryan,We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience and we hope to welcome you back soon!

6/10 Okay

Brandon

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms could use a mini fridge for the price you pay, even a microwave would also help.
Stayed 2 nights in Feb 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Brandon,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

2/10 Terrible

Valerie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Do not use a flat iron or hairdryer for an extended time in your room! We were charged a $500 smoking fee because a sensor in the room detected smoke one time at 9:30am one morning. They also charge a hefty amenity fee b/c there’s a gym and water in your room. We did NOT receive water but was charged anyway because we should have “spoken up”
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 28, 2024
Greetings from NoMo SoHo, Valerie,We aim to deliver a seamless experience, so we regret there was a concern about your final bill. Fees incurred by our guests are thoroughly investigated prior to being charged; however, we apologize if you felt this was incorrect. Further details regarding our policies can be found on all our online reservation platforms. Thank you for your feedback, and we wish you pleasant travels.Sincerely,Iwona LukszaHotel Management

10/10 Excellent

Vanessa Marie

Stayed 5 nights in Feb 2024
Response from Zaida-Director of Front Office on Mar 20, 2024
Hello Vanessa Marie, we're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

10/10 Excellent

Aileen, Venice

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 7 nights in Feb 2024
Response from General Manager on Feb 27, 2024
Greetings from NoMo SoHo, Aileen! We're happy to hear you enjoyed our location and that everything we provided helped make your stay a perfect one. It would be our pleasure to welcome you again in the future, so don't be a stranger!Sincerely,Iwona LukszaHotel Management

8/10 Good

Mario

Stayed 2 nights in Feb 2024
Response from Zaida-Director of Front Office on Mar 20, 2024
Hello Mario, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience and we hope to welcome you back soon!

10/10 Excellent

paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price for nice size rooms and location
Stayed 3 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Greetings from NoMo SoHo, Paul,Thank you! It's wonderful to know you felt our prime location and spacious accommodations were such a great value. We look forward to welcoming you back to NoMo SoHo Hotel on future trips to NYC.Sincerely,Iwona LukszaHotel Management

6/10 Okay

Dana

Disliked: Staff & service
I believe the rooms are not convenient for all guest. For basic needs such as an ice bucket and complimentary cups are not provided readily in the rooms?!! Only ONE garbage can provided in the rooms?!!
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 22, 2024
Greetings from NoMo SoHo, Dana,Thank you for taking the time to share your thoughts on our amenities. We're committed to ensuring our guests' comfort and convenience, and your input highlights areas for improvement. We'll look into enhancing the availability of basic needs within our rooms. Your insights help us better serve all our guests, and we hope to provide a more accommodating experience on your next stay.Sincerely,Iwona LukszaHotel Management

8/10 Good

James H

Stayed 1 night in Feb 2024
Response from Zaida-Director of Front Office on Mar 21, 2024
Hello James, We're thrilled you chose to stay with us! Thank you for taking the time to share your experience. We look forward to welcoming you back soon!

8/10 Good

Julia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Good amenities
Stayed 1 night in Jan 2024
Response from General Manager on Feb 17, 2024
Greetings from NoMo SoHo, Julia,Thank you for your positive review! Our top priority is to provide a comfortable and enjoyable experience for our guests, and we are delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Iwona LukszaHotel Management

6/10 Okay

Cynthia

Traveled with family
Disliked: Amenities, property conditions & facilities
Parking is over pricing and charges early arrival
Stayed 2 nights in Feb 2024
Response from General Manager on Feb 13, 2024
Greetings from NoMo SoHo, Cynthia,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any confusion about our parking fee and other charges. Currently, we partner with a local garage and have little say in their rates, though we know the garage aims to keep them competitive for our area. Still, we understand your frustration and will pass your comments along to their team. Other than this, we hope your stay with us was a pleasant one and would love to welcome you back to our property should your travels bring you back to our side of town.Sincerely,Iwona LukszaHotel Management

6/10 Okay

Tiffany

Business traveler, Traveled with partner
The hotel was OK. The bed was hard and the room was cold. I also wanted to warm up my food that I bought, but they didn’t have a microwave anywhere in the hotel. They sent me to 7-Eleven, which was about five minutes away from the hotel. Which I thought was ridiculous. It’s OK if there is no microwave in the room that’s fine but how you don’t have a microwave in the whole property for your guest.
Stayed 1 night in Feb 2024
Response from General Manager on Feb 13, 2024
Greetings from NoMo SoHo, Tiffany,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any inconvenience you encountered while you were here. Your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Sincerely,Iwona LukszaHotel Management

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Richard,We're thrilled you chose to stay with us! Our team will be pleased to know that they played a pivotal role in your experience with us. Thank you for taking the time to share your experience, and we hope to welcome you back soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean and bright
Stayed 4 nights in Jan 2024
Response from General Manager on Feb 2, 2024
Greetings from NoMo SoHo, John,It was such a pleasure having you as our guest recently! Location is one of the most important aspects of a trip, so we’re glad you could experience all the convenience ours affords our guests. Additionally, we take great pride in the high standards of cleanliness we adhere to, so we are pleased that this commitment was reflected in your experience. Thank you for your great review, and we hope you return soon!Sincerely,Iwona LukszaHotel Management

10/10 Excellent

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Tiara,We're thrilled you chose to stay with us! Thank you for taking the time to share your experience, and we hope to welcome you back soon!

10/10 Excellent

Barbara

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was incredible for the 17th floor you can see all of NYC. It was a gorgeous entranceway and everyone was so kind. Kudos to the bell hop Donny- he is very customer freindly
Stayed 1 night in Jan 2024
Response from Zaida-Director of Front Office on Jan 29, 2024
Thank you for your wonderful review. We're thrilled to hear that our team's exceptional hospitality contributed to a memorable experience. It's also great to know you enjoyed our spectacular view of New York City from your room. We take great pride in our hotel, and the services we offer, and your feedback is a testament to our efforts. We look forward to welcoming you back for another exceptional stay!

10/10 Excellent

Elizabeth

Stayed 3 nights in Jan 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Elizabeth,We're thrilled you chose to stay with us! Thank you for taking the time to share your experience, and we hope to welcome you back soon!

6/10 Okay

Megan

Liked: Staff & service
Going downhill
I have stayed at this hotel several times, and was disappointed in this last trip. For starters, the keycards on the doors do not work causing you to repeatedly have issues. When we told this to reception, they told us it was a common issue, and they are swapping them out for key fobs, but this was a little help to us while we were staying there. The lobby and the restaurant of this hotel are beautiful and the reason that we stay there, but the room was not clean (old food by bed) and inadequate in supplies. Very few towels, no coffee maker, no glasses from water. It was a disappointment.
Stayed 2 nights in Jan 2024
Response from General Manager on Jan 17, 2024
Greetings from NoMo SoHo, Megan,Thank you for choosing to stay with us during your recent trip. It's unfortunate to read that we fell short of expectations during this visit. Our goal is to provide every guest with pristine accommodations, and we offer our sincere apologies if your room was anything short of immaculate. Also, we're very sorry for any inconvenience you experienced with our key cards. We can assure you that what you have described is not typical of a visit to our property. Nevertheless, your comments have been noted and will be discussed with our team. We appreciate your feedback and hope you'll give us another chance to impress you in the future.Sincerely,Iwona LukszaHotel Management

8/10 Good

jayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Jayla,We always appreciate guest feedback. Your feedback is a testament to our efforts. We hope to welcome you back soon.

10/10 Excellent

Maeve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Maeve,We're thrilled you chose to stay with us! Thank you for taking the time to share your experience, and we hope to welcome you back soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Zaida-Director of Front Office on Mar 1, 2024
We're thrilled you chose to stay with us! Thank you for taking the time to share your experience, and we hope to welcome you back soon!

6/10 Okay

Emily

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, not great value for money
Rooms were very basic and hotel was noisy, no fridge or coffee facilities, not great value for money when you are spending a lot of money on a hotel room. Great location and view, and comfy bed ideal for a short stay and staff were very helpful. Cleaning service was great. Restaurant was nice, breakfast was tasty. Disappointed that on our last day they wouldn’t let us in for a drink while we waited for our taxi to airport.
Stayed 5 nights in Jan 2024
Response from General Manager on Jan 12, 2024
Greetings from NoMo SoHo, Emily, Thank you for your honest feedback from your recent visit. We're thrilled our hospitable team left a memorable impression on you, and we appreciate you highlighting our comfortable beds and delicious breakfast offerings. Hopefully, you took full advantage of our excellent location. That said, we regret that you were not fully satisfied with your stay. Your feedback about our amenities and noise is understood, and we'll be sure to share it internally for further consideration. It was a pleasure having you here, and we look forward to welcoming you back in the future for the seamless experience you expect and deserve.Sincerely,Iwona LukszaHotel Management

10/10 Excellent

Dixie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Wonderful hotel close to the iltalian and chinese neighborhoods for delicious food. Up and coming design clothing shops and a close walk to clubs in the Bowery. Our room had an amazing view of New York skyline. Very clean..Wendy the housekeeper is fantasitic!
Stayed 7 nights in Dec 2023
Response from General Manager on Jan 12, 2024
Greetings from NoMo SoHo, Dixie,It was an honor to host you at NoMo SoHo Hotel. It was our pleasure to assign you an immaculate room with a picturesque skyline view, and we'll certainly pass along your kind words to Wendy. We're looking forward to creating another memorable experience with you!Sincerely,Iwona LukszaHotel Management

4/10 Poor

Maile

Traveled with family
Disliked: Staff & service
Staff are not very friendly at all. And no water in my almost 10 day stay.
Stayed 7 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Greetings from NoMo SoHo, Maile,We're sorry to hear that you didn't have a good experience with us overall. Our team always strives to provide the best service and experience possible, so we apologize if this wasn't reflected during your stay. All of your comments will be discussed internally, and we'll work to ensure that an experience like the one you described doesn't happen in the future. We hope you will give us another chance soon. Sincerely,Iwona LukszaHotel Management

10/10 Excellent

Zachary

Stayed 2 nights in Dec 2023
Response from Zaida-Director of Front Office on Mar 1, 2024
Hello Zachary,We're thrilled you chose to stay with us! Thank you for taking the time to share your experience, and we hope to welcome you back soon!

10/10 Excellent

Nevetha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room, amazing view. Service was great! Would definitely recommend Nomo soho.
Stayed 4 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Greetings from NoMo SoHo, Nevetha,It was a privilege to host you at NoMo SoHo Hotel. We're humbled to have earned your recommendation with our picturesque views and flawless service. Our team is looking forward to creating another wonderful experience with you in the future!Sincerely,Iwona LukszaHotel Management

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is very tired and in need of renovation. Rooms extremely small. Location is good and service was also good
Stayed 5 nights in Dec 2023
Response from General Manager on Jan 9, 2024
Greetings from NoMo SoHo, Paul,Thank you for staying with us and taking the time to share your thoughts. We're glad our convenient location and friendly staff added to your experience. However, we apologize for any concerns about the age of the property. We'll keep your comments in mind, and we hope to see you again soon.Sincerely,Iwona LukszaHotel Management