GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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1 King Bed Low Floor - Best Rate
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1 King Bed - Best Rate
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Awards and Affiliations
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Rising 33 stories just off Broadway, this New York hotel is within one block of the Neil Simon Theater, Gershwin Theater, Winter Garden, Ed Sullivan Theater, and Radio City Music Hall. Rockefeller Center is two blocks east. Central Park is seven blocks north.
The Novotel's dedicated concierge desk assists with show tickets, city tours, and myriad other activities. A small Kids' Corner just off the lobby includes a TV and a selection of children's movies.
The 24-hour fitness center provides complimentary energy bars and fruit.
Self parking is available at an independently-operated garage less than a half-block from the hotel (surcharge).
Rooms
Guestrooms at this New York City hotel are located on the eighth floor and above. Soundproofed windows open and provide impressive views of Broadway, Times Square, or the Hudson River.
Wireless Internet access is available for a surcharge. 32-inch, flat-screen TVs have cable programming, including ESPN, and pay movies. All rooms have duvets, minibars, and in-room safes.
Decor is contemporary, with blonde-wood furnishings. Bathrooms offer shower/tub combinations, European toiletries, and plenty of counter space.
Room Amenities
Dining
Café Nicole - Spacious, two-level restaurant with floor-to-ceiling windows overlooking Times Square and Theater District. American favorites, including wide selection of seafood. Classic New York desserts such as Carnegie Cheesecake and "The Big Apple" pie. Open daily for full American buffet breakfast, and à la carte lunch and dinner. Outdoor seating on heated Sky Deck facing the bright lights of Broadway.
Broadway Lounge - Located off lobby. Dramatic cobalt-blue, floor-to-ceiling curtains. Wine, beer, cocktails, light fare. Open nightly.
Recreation
The Novotel New York - Times Square's 24-hour fitness center offers treadmills, exercise bikes, stair machines, and weight machines, as well as TVs, a scale, and complimentary fresh fruit and energy bars.
Central Park, seven blocks north, encompasses 843 acres of meadows, woods, cliffs, ravines, gardens, paths, and lakes in an emerald setting. Popular walking and running routes include Central Park Drive (closed to traffic during scheduled hours) and the path around the Jacqueline Kennedy Onassis Reservoir. The Loeb Boathouse, on a 20-acre lake, offers rowboat and bicycle rentals. With the famous Christmas tree sparkling above it, the Rink at Rockefeller Plaza—two blocks from the Novotel—is a special treat during the winter holiday season.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Novotel New York - Times Square
of guests recommend
out of 132 reviews
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Showing 1 - 10 results (of 132) · See more Novotel New York - Times Square reviews
“Novotel - good price in Times Square/Theatre District”
The hotel is locate on Broadway at 52nd street. DIdnt have time to wander about inside, but what I saw of the common areas was very nice. Room needed some updating. Older fixtures and worn out furniture, but very clean and comfortable. Room service was fast, courteous, tasty and very reasonably priced for NYC. An excellent value - if you can live with the dresser or closet that doesnt close right.
“disappointed”
Elevators were not working upon check in. Firefighters were on scene investigating the problem. Chose not to walk up 21 floors with our luggage so we sat in the lounge until issue was resolved. On another occasion when returning to the hotel after a day of shopping one of the 2 elevators was shut down. This necessitated a long wait in a crowded foyer until we could ride the elevator. Elevator issues are a safety concern in a high rise building & a disaster waiting to happen.
“Ok but there are better options”
Have stayed here before but I'm afraid that they really should better themselves.
“good hotel”
great hotel but small rooms
“Won't Stay Here Again”
This hotel was in a good locarion for activities that we had planned, but it was overpriced and had poor service. The Concierge gave us the wrong directions to catch the PATH train to Hoboken. When we asked him for restaurant recommendations, his recommendation was an obvious nearby restaurant. I had to ask ifhe would make reservations for us, and then he "forgot" to call us back with confirmation of the reservation. To get to the hotel lobby from the street, you had to go up one on two elevators. A huge bus of foreign tourists came in with their luggage as my son & I returned from a day at Central Park. I asked if we could just take the stairs and was rudely told by the doorman that the stairs were only for emergencies, so we had to wait the 5 rounds of elevators. To top it off, I opened the mini-bar fridge one night to get a bottle of water and found a moldy half-eaten piece of food that someone had left in itho knows when. I will never, ever say here again and will encourage people to stay away!!
“Times Square hotel”
Novotel 52nd and Broadway / Times Square is a great location for the NYC tourist. Rooms are good sized and comfortable. Nice breakfast buffet in the mornings - but at a NYC price. Contemporary decor looks dated and very worn. It's time for an update. Excellent exercise facility. I would stay again, but it woud love to see some updates in the facility!
“reasonably ggod choice (for NYC)”
Staff were friendly and helpful. Hotel was fairly clean (except for aged carpets down the halls). Comfort and noise level in the room was very good.
“Great Hotel, Great Location, Will go back again!!”
Clean hotel with friendly staff in the heart of NYC! The hotel is a little old, but very clean. We had a room with a King size bed and the bed was very spacious and comfortable. The location could not be any better, right in the heart of broadway, 1 block north of times square. Great place to stay!! Would recommend to anyone!!
“Great Location, Clean”
Very Nice hotel. Convenient location. Views were awesome. Love the patio overlooking Times Square.
“Great Location”
I have stayed twice at Novotel. The location is surely a plus. The staff is professional and helpful. It is worth staying there specially if you plan to enjoy the Broadway theaters. There is a very convenient super drugstore close to the hotel.
Showing 1 - 10 results (of 132) · See more Novotel New York - Times Square reviews
226 W 52nd St New York, 10019 United States of America
Nearby Points of Interest
Location Highlights
The closest major airports to Novotel New York - Times Square are:
New York, NY (TSS-East 34th Street Heliport) - 2.5 km / 1.6 mi
New York, NY (JRB-Downtown Manhattan Heliport) - 7.1 km / 4.4 mi
New York, NY (LGA-LaGuardia) - 9.5 km / 5.9 mi
Newark, NJ (EWR-Liberty Intl.) - 18.2 km / 11.3 mi
New York, NY (JFK-John F. Kennedy Intl.) - 21.5 km / 13.3 mi
The preferred airport for Novotel New York - Times Square is New York, NY (LGA-LaGuardia).
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Broadway - Times Square, New York, New York, United States of America: Let the West Coast have Hollywood; Broadways lights are just as bright, and many screen actors come to the Great White Way to gain acting credibility. Area attractions include Carnegie Hall, Rockefeller Center, Radio City Music Hall, and the Museum of Modern Art. Resplendent St. Patricks Cathedral takes up a block at Fifth and 50th. Once seedy, Times Square now hosts ABC, MTV, and NASDAQ.
226 W 52nd St New York, 10019 United States of America
