Ratings based on 2,500 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Market Harborough, UK

Perfect location. Best hotel staff anywhere!

Posted Apr 14, 2015
Pros: Staff & Location
Cons: Minor grip... In Today's technological world I think all hotels should be providing free internet access in all areas of the hotel.
Location: Close to all major NY attractions and subway
Having been fortunate to have visited many hotels and lived in both the Westin & JW Marriott hotels for 1 year periods I have never experienced the level of friendliness and customer service from anywhere that surpasses the Omni. Outstanding! Clearly the staff had received excellent training but their genuine sincerity was apparent. Congratulations to the hotel GM, Suzanne the Loyalty Ambassador and all staff. Excellent!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom s

Reunion in New York

Posted Apr 11, 2015
My girlfriends and I were supposed to meet for a reunion in New York. We wanted some place central. We got Omni at a great price .
5 out of 5
Recommended
for Families
by A verified travelerfrom UK

Excellent hotel, great location

Posted Apr 11, 2015
Pros: Location, staff.
Location: Virtually on 5th Ave, close to Central Park, Times Square, Broadway and Rockerfeller Center
Fantastic hotel in a fantastic location with excellent staff. A real pity that Expedia sell rooms that are unsuitable for the number of people booked ie one bed for 2 adults and a 15 year old, even when they are phoned to check that the rooms were suitable !! Note - the hotel were extremely helpful but explained that they do not have many doubled bedded rooms so could not move us....and there were other people with the same issue, one family were checking in at the same time as us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Great location. Hotel staff was very helpful. Nice hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Saguenay, Qc

Pour vivre pleinement New York

Posted Apr 7, 2015
Hôtel exceptionnel, personnel hyper sympathique, très propre, en plein cœur de Manhattan. La chambre très propre, spacieuse et avec toutes les commodités nécessaires et même plus! Le seul point négatif serait l'insonorisation qui laisse un peu à désirer. Hôtel a retenir j'y retournerais sans hésiter!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom VA

Really Nice Hotel

Posted Mar 30, 2015
Pros: Large room with a view, and yet, surprisingly quiet. Very clean rooms in all. Staff friendly and made us feel welcome.
Cons: We did have some hair on the bathtub shower spout obviously from the prior guest that was overlooked, but once we removed that, all was good!
Location: Rockefeller Center is a few streets away and also Radio City Music Hall just a couple blocks away. Moma is right down the street .
We wanted to be close to Radio City Music Hall and this was a great choice! The hotel room was very roomy and had a very modern feel to it. We had a view of Madison Ave and was worried about traffic noise being on the 4th floor, but it was surprisingly quiet during our stay. The staff was very friendly and the lobby area was very impressive without being ostentatious. Loved the proximity to Rockefeller Center and all the interesting things around the area. This area isn't dominated by restaurants or Starbucks, so you may have to walk a bit for more eating choices. We walked everywhere as the hotel was not far from the theatre district or Central Park. It was just a nice walk either way without wearing us out. I would definitely come again!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

Very nice hotel.

Posted Mar 30, 2015
Pros: Location, size of room.
Cons: Temperature in room was a bit erratic. Cold air came in through windows. They don't have regular sheets on the bed. Only a duvet with a comforter.
Location: Central park is blocks away. Broadway is also super convenient.
Great location and a very nice room and size for New York City. There is also a great snack shop/restaurant directly across the street with good food and super nice employees. Isadora's Café...don't miss it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Great choice for the family's NYC Getaway!

Posted Mar 23, 2015
Convenient to everything we wanted including the MET, theatre, shopping and restaurants. The staff was outstanding in every regard including being courteous, attentive and knowledgeable.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in the heart of NYC.

Posted Mar 9, 2015
Friendly and helpful staff. I have stayed in Manhattan dozens of times and this is by the far the best hotel for the money and convenient to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic!

Posted Feb 27, 2015
Pros: The staff, the room, and the incredible view from our suite
It was our anniversary and between Expedia and Omni we got an upgrade to an amazing room. The staff were incredible, the hotel was close to everything we wanted to do (show, dinner, shopping) and we had a fantastic weekend away in the city.