Ratings based on 2,421 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic!

Posted Feb 27, 2015
Pros: The staff, the room, and the incredible view from our suite
It was our anniversary and between Expedia and Omni we got an upgrade to an amazing room. The staff were incredible, the hotel was close to everything we wanted to do (show, dinner, shopping) and we had a fantastic weekend away in the city.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Time

Posted Feb 23, 2015
Pros: Cleanliness
Cons: Window view, but it was okay
Location: Right in midtown which worked well for me. Cabs were easy to get at hotel entrance
Was amazing from beginning to end. No problems with anything. Was exactly what I needed for the long weekend.
4 out of 5
Recommended
for Everyone
by A verified traveler

All star weekend in NYC

Posted Feb 22, 2015
Perfect location slightly off the beaten path, but close to everything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel within walking distance to Times Square

Posted Feb 21, 2015
Nice hotel in a great location. The hotel seemes clean and safe. Staff couldn't have been nicer. Room was clean. We were on the 7th floor and the windows were dirty on the outside which is to be expected during a frigid February-the room itself was clean and comfortable. Bed was very comfortable and the shower was refreshing and hot! Great location to see the sites as it is walking distance to Times Square, Rockefeller plaza, Broadway, and some great shopping.
5 out of 5
Recommended
for Everyone
by A verified traveler

Sehr schönes Hotel in Stadttentrum

Posted Feb 18, 2015
Alles im Hotel war sehr schön. Der aufenthalt im Hotel war sehr angenehm, sauber u. ruhig. ................................................. ................................................. .................................................
5 out of 5
Recommended
for Everyone
by A verified travelerfrom North Carolina

Great hotel, convenient location but ......

Posted Feb 18, 2015
It is important to note the lack of free Wi Fi. As an OMNi preferred guest, I usually get free Wi Fi, waters, etc. However, because I booked through Expedia, I was treated like I had no status. Rather disappointing treatment by the hotel but other than this, the stay was good and it really is a nice and convenient hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Charleston, SC

Wonderful location, nice staff, clean hotel.

Posted Feb 17, 2015
Wonderful stay here at this hotel. The price isn't too bad for NYC. The location is prime. Staff was very helpful and it was an overall great stay. Will definitely stay here again
3 out of 5
by A verified traveler

Missing Info

Posted Feb 16, 2015
Pros: Great location; nice breakfast
Cons: staff just so so. Could be more pleasant/professional
I am an awards member for Omni. I do not recall seeing anywhere on Expedia that I would not be awarded any points with the Omni rewards program which turned out to be the case as I was informed at check in due to booking through 3d party - Expedia. Incredibly, they did not want to afford me free Wi-Fi that was given to awards members. This was "waived" but incredibly ridiculous as it was being awarded to people who signed up fr the program that night (I could have signed up in my son's name)
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Pros: The staff, cleanliness, friendliness, overall like the hotel
Location: We were within walking distance of the Gerswhin theater and La Masseria where we had dinner.
This is the first time staying at this hotel and we'd definitely stay here again. My husband and I were in NYC for our anniversary Feb 14th to see a show, and when we got back to our hotel, there was champagne on ice waiting for us along with chocolate covered strawberries. This was totally unexpected but very appreciated. The staff in the hotel went above and beyond in everything that they did. When we checked in, I was greeted with a rose for Valentine's Day and they were giving out free glasses of champagne as well. This hotel was very clean and more than accommodating. It's centrally located within walking distance of many places. Our experience was wonderful!
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel in great location!

Posted Feb 5, 2015
The Omni Hotel was wonderful. The staff was outstanding. Very helpful with all smiles. The room was comfortable a bit smaller than some but larger than others. I would stay again.