Ratings based on 727 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom canada

Nice hotel. Nice, friendly staff.

Posted Nov 18, 2014
Cons: The bathroom fan wasn't working in our room. Room. #1164
Great Location. Walking distance to alot of hotspots.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Nov 17, 2014
Room was located on the 8th floor and had a fab view of Central park, would definitely stay there again when I stay in New York great location great hotel have already recommended !!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel and great location

Posted Nov 17, 2014
Arrival was easy and they had my room ready to go, very nice coffee shop and breakfast choices for folks on the go. The bar and sitting area was nice and very comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very good location, room was clean spacious

Posted Nov 16, 2014
Very nice hotel with a great location. Coffee kiosk in reception was handy. I asked for free upgrade upon arrival and was allocated a higher floor with a view.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel with great location

Posted Nov 14, 2014
Pros: The location was great.
Cons: The closet could have used a light and another light by the door walking into the room.
Had a very good experience. Staff was friendly and helpful.
2 out of 5
by A verified traveler

Bring your earplugs

Posted Nov 11, 2014
We had a room facing the courtyard and on the rooftop of the courtyard, there is a gigantic HVAC installed. First, the view is not really exciting, but second the noise of the machine is so loud 24/7 that, if you are a little sensitive to sound, it is not easy to find rest and sleep. The "Fitness Studio" is ok, but it would help if the "live TV" stream would work.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 10, 2014
Went for a weekend. Staff was nice, Pillows were soft. Bar was mediocre, but maybe I'm just picky. Don't serve me one thing and try to tell me its another because the ingredients are too expensive.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lincoln, NE

Posted Nov 10, 2014
The hotel had been renovated since our last stay and was very modern looking. Especially loved the bathroom. Unfortunately the WiFi was intermittent and our smartphone connectivity was poor also.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom K

Great Renovation

Posted Nov 10, 2014
Stayed at this hotel a couple of years ago before renovations and it's greatly improved. Freindly staff and exceptionally clean and well-maintained. Only issue was minor annoyance with Internet- and need to stay on hold a long time to get answers as to how to connect, and still had issues. Would be nice if they had a way to print a document from a laptop, but no such luck.
4 out of 5
Recommended
for Everyone
by A verified traveler

G8 central location, close to subways & Centr Park

Posted Nov 7, 2014
Comfy bed and close to attractions. Sadly, the Concierge at the time was not helpful in guiding us to the NY Marathon Expo and made it terribly worse by stating, "I can't even find it in the Internet." I blame it on the fact that she was a young girl. The hotel needs to put an experienced wise person behind that concierge desk. That was the only disappointing occurrence. It was our very first time in NY and some help would have been reassurance.