Ratings based on 1,747 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn,Ny

Perfect location

Posted May 24, 2015
Wonderful hotel. Great location for shopping. The hotel staff is very nice. No problems. Great room. Snacks in the lobby. Near most trains. Banks nearby. Check it out if your looking for a nice hotel in Manhattan.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 24, 2015
Not bad ffhvfhejjdjee djdhevs sndhe e dns s dhdhe e hsbs s
1 out of 5
by A verified travelerfrom NY

Very Disappointing

Posted May 23, 2015
I had two issues with my stay. The first is the Internet didn't work and the IT department never got back to me. I went to the front desk twice and I still paid for the service. Secondly, when I went to my room one night I opened the door and a mouse ran out of my room. I panicked and called the front desk and they apologized and said they would send someone up and no one came and nothing else was done not even a follow up. And I emailed the front desk manager about my stay and still no one has contacted me. Sad place.
3 out of 5
by A verified travelerfrom Boston

Good location but..................

Posted May 23, 2015
Pros: good location to my company's NY office
Cons: Hotel needs a makeover.
Room was very noisy overlooking 7th Avenue. Carpets are worn and a bit dirty. What I really did not like was the mandatory "$25 per day "convenience fee" that covers the use of the health club, business center, and wi-fi............. none of which I used but for which I was charged. Apparently on pg 82 in the fine print. Also some trendy Euro-style desk lamp that has no on-off switch, so I had to unplug it to turn it off. Also so not like that the windows have only a room darkening shade for sleep and privacy. No sheer through which light could come in. So the only options are total exposure to the offices across the street or pitch black. Not very smart of them
3 out of 5
by A verified travelerfrom Montreal, QC

Nice hotel but not exactly expectation

Posted May 23, 2015
Pros: The location was good
Cons: More affordable parking would be good. Also have something in place to quickly intervene in case of water leaks.
Location: 5 min walk to central park and 10 mins away from time square. Lots of subway access as well.
The hotel seemed very nice, we booked a premium room and was a bit disapointed that premium rooms start on 11th floor and that's the floor we end up on. Was hoping for a room on a higher floor. An issue also occured with the room on the 2nd night of our weekend stay. Water started leaking into the room near the window from the floor above. Probably the air conditioner above. We advised the hotel staff when we noticed it at 8pm, and when we got back at 11pm nothing had yet been done around midnight finally we talked with hotel management and we came to a compromise. I was hoping for a higher level of satisfaction since this was our Wedding aniversary.
3 out of 5
Recommended
for Everyone
by A verified traveler

ponto bom

Posted May 22, 2015
Location: ótima localização
Sem nenhum luxo, não tem frigira no quarto. O ponto 'e muito bom e a internet também.
3 out of 5
by A verified travelerfrom New Orleans

Convenient midtown location

Posted May 22, 2015
Pros: Angela, a front desk clerk, was very compassionate when I told her my situation.
Cons: Better lighting and more amenities in the room.
Due to an accident that hospitalized my travel companion, I had to extend my stay in NYC by two days. Because my previous room accommodations could not be extended, I had to find lodging elsewhere on the spur of the moment. Although the Park Central has been newly renovated and is in a choice midtown location (not too far from Roosevelt Hospital) I found the room to be poorly lit and with very few amenities. There was no restaurant in the hotel. Only a small market in the lobby. No room service and no coffee/tea maker in the room. For the price of the room, I expected more.
4 out of 5
Recommended
for Everyone
by A verified traveler

Super Location

Posted May 22, 2015
Super Hotel in perfekter Lage zu vielen von den Sehenswürdigkeiten und einer U-Bahn Station. Hotel Service war auch super. Der Teppichboden im Zimmer müsste mal gründlich gesaugt werden. Ich hatte das Gefühl, dass es recht staubig war. Ansonsten war alles sehr sauber. Das Hotel verlangt eine "mandatory fee" von ca. 25 Dollar pro Tag, die extra gezahlt werden muss. Dafür bekommt man Wifi für bis zu 5 Geräte und kann Gepäck vor und nach checkin/checkout beim Front Desk verstauen. Dieser Service ist nützlich aber die Kosten muss man im Budget beachten. Trotz der versteckten Zusatzkosten würde ich wieder hier bleiben, da der Service super ist und die Lage für den Preis unschlagbar ist.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Posted May 21, 2015
Pros: Location; everything is close by.
Cons: Get rid of the facilities charge; hotels are expensive enough without adding a facilities charge.
Location: Theatre district; great place to stay if you are in New York to go to the theatre.
Last minute decision to stay in New York City for the night. The hotel staff was lovely, check in/check out was easy, and valet parking available which took the hassle out of finding parking.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom São Paulo

hotel agradável e bem localizado

Posted May 20, 2015
Hotel muito bel localizado, próximo ao Central Park e dos pontos turísticos de Manhattan