Ratings based on 4,531 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom jau, sp

Localização excelente

Posted Feb 24, 2015
A vista dos quartos de frente ao central Park é incrível!. Ótimo atendimento! Mas degeneraste atenção no email de confirmação do hotel, pois há uma taxa de U$30 por dia para usar internet e um café no segundo andar. Eles dizem q é obrigatório e que é discriminado no email. Como eu não li, não posso dizer se recebi ou não
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
it was fine, the hotel is little old but is fine, the location is very good, the hotel is near from all the famous places
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Feb 23, 2015
Pros: The location. The view from the window. The space in the room. The staff.
Cons: It perhaps could do with a touch of paint, just to refresh the rooms. More toiletries in the room.
Location: The location is brilliant. Central Park is opposite. There is a subway just next door. All the shops are close by. Ideal location.
The Park Lane Hotel is in an excellent location and, if I were to return to New York, I'd stay there again. Although we didn't actually spend much time in the hotel, the room was very spacious and the beds extremely comfortable. The view from the window was brilliant, which made this hotel for me. Saying that the staff were very friendly, helpful and our stay was very enjoyable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

Fabulous location on Central Park South

Posted Feb 23, 2015
Pros: Location near Central Park, shopping, price, fitness room, parking
Cons: Expand room service to lunch and dinner.
Location: Stunning views of Central Park, the upper East side and the upper West side. World class shopping within walking distance. The Plaza for high tea.
The Park Lane Hotel's location affords it wonderful views of Central Park from its higher floors. We were upgraded to a park view upon check in for no extra charge, which makes me definitely want to stay here again. The hotel staff was very friendly and seemed genuinely interested in guests having a good experience. The evening reception was a pleasant surprise and I enjoyed a very nice Cabernet Sauvignon they were serving. Guests seemed to enjoy the social time and it created a very festive mood. I appreciated the kid-friendly food offerings (pizza, soft drinks and candy) as I was traveling with my two young daughters. The rooms were comfortable and clean and my oldest daughter loved the bedding.
2 out of 5
by A verified travelerfrom milano

Discreto albergo con prezzi sproporzionati

Posted Feb 22, 2015
Pros: Solo la vicinanza a Central Park e alla Fifth
Cons: Una hall più dignitosa con mobili nuovi. Nella sala colazioni vanno cambiate le sedie in sfacelo
Location: Beh Manhattan e' sempre Manhattan, a prescindere da questo albergo
Perfino gli optional che non avevo scelto mi sono stati addebitati come obbligatori. Breakfast troppo costoso : ben 50 dollari, compresa la mancia obbligatoria ! Niente frigobar Al chiosco interno ho pagato 25 dollari per un panino, caffè e microbottiglia di acqua !
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Posted Feb 22, 2015
Pros: the veiw of park and the hotel itself
had a graet stay everyone very friendly would stay again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Fla

Superb Central Park Hotel

Posted Feb 21, 2015
Wonderful Hotel and an excellent value! The location across Central Park was lovely and the afternoon receptions they host in the Park Room had an exceptional view.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Lafayette, LA

Luxurious hotel with a gorgeous view

Posted Feb 20, 2015
Beautiful (yet affordable) accommodations right across from Central Park -- and right next to the subway for ease of transportation I wiukd recommend this hotel to everyone and this is where I will stay on my return trips to NYC!
3 out of 5
Recommended
for Everyone
by A verified traveler

good location on Central Park South

Posted Feb 18, 2015
Pros: Location
Cons: Honesty in hotel charges.
Disappointing in that the quoted price was incorrect. The hotel charges a mandatory "facilities fee" of $33 which isn't included in the Expedia price. This is in essence a charge for WiFi. "
4 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

A bit tired but still a beauty

Posted Feb 18, 2015
Pros: VIEW location and good service!
Cons: update the decor
Location: everything!
We did have a problem - loud neighbors BUT hotel management let us know they checked out the following morning and were quite accommodating and gracious when we asked to extend our stay at the discounted Expedia rate even though it was then a coveted weekend night. Usually when you book though Expedia this does not happen!