Ratings based on 2,943 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Livonia Michigan

Great for overnight

Posted Aug 18, 2014
Pros: Cleanliness and location
Cons: shower head and water pressure was too much
Location: 39th and 3rd was walking distance to Empire State Bldg, Chrylser building and Grand Central Station which takes you anywhere you want to go.
The room was extremely clean which I loved! And the location was just perfect. But the bunk pod was too small for a stay of more than a day. There was no place to put anything. Everyday it was unpack and repack. No real bathroom counter, mirror was only face height (so no seeing what you are wearing) and one desk and one chair for two people for three days was a bit too much. Would try again in a bigger room ~
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 13, 2014
Great Location, rates and rooms. I will definitely recommend this hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Great location. Fun staff. Clean room.

Posted Aug 9, 2014
Pros: Location, cleanliness, friendly staff. Great place to come back to after a day of shows and sightseeing, and relax at the rooftop bar.
Cons: Big thick towels, and big thick pillows would be awesome.
Location: NYC Library, Morgan Library, Times Square, Broadway. With Grand Central only a couple of blocks away, it is easy to catch subway to anywhere else.
Great location just a block or two from Grand Central. Fun Mexican bar/restaurant on main floor with a cool rooftop bar on the 17th. My room was small but clean and comfortable. If you want to spend a lot of time in your room then Pod is not the place for you. But, why would you. You're in NYC.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great hotel for short stays in NY.

Posted Aug 8, 2014
Location: Very close to Grand Central Station and walking distance to main tourist attractions.
Very pleasant stay. Loved the bunk bed pods as visiting NY with my sister. Great bar and food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pod 39 is just right

Posted Aug 8, 2014
Everything you need in a clean convenient location
3 out of 5
by A verified traveler

Disappointing

Posted Aug 7, 2014
Pros: Location, but there are so many others nearby.
Cons: Rooms, bar/restaurant could be more guest orientated, move bathrooms and vents in rooms! Poorly designed rooms.
We have stayed in several hotels in the Murray Hill area as it is so convenient. This hotel however was not as nice as expected. I expected the Queen Pod to be small but I didn't expect it to be so small. You can only access the bed from one side and have only 1 side table, there are no coffee/tea making facilities, and the open concept bathroom is right next to the bed. Worst of all was the A/C. I am always hot and like the cold but the room was freezing and the vents were so badly positioned. You turn the thermostat up but still get blasted all night with cold air from the vent above the pillows, it made it very uncomfortable. Then there is the fact that you couldn't swing a cat in the room. We were asked when we arrived if we would like a room on a higher or lower floor, I requested higher only to find that we were on the 16th floor right next to the restaurant and elevators, you think the staff might have mentioned that?! Lastly the rooftop bar is full of pretentious idiots who make it an unattractive proposition, and the elevator rides with them were painful. One good note, Alex the bellman was very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

Pod 39 was better than expected

Posted Aug 5, 2014
Clean, cute, comfy, perfect for two people. It's small but had everything you need
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Cool, modern hotel, very close to Grand Central

Posted Aug 5, 2014
Pros: Great location. Rooftop bar is really nice. Great staff. The restaurant has good food.
Cons: Housekeeping is not very thorough, didn't replenish toiletries. Rooftop bar understaffed. Tiny rooms can be claustrophobic if you're not ready for it
Location: Can walk to UN building, Empire State, Grand Central. Some
Location - Fantastic Check-in - Quick Room - Small, but manageable Restaurant - Great Concierge - Great Free Tours (via Streetwise NYC) made our visit even better.
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, Ohio

Who hangs out in their hotel in NYC?

Posted Aug 2, 2014
Pros: Great modern feel and social set up.
Cons: Add a bathroom vent fan, got a little musty after cleaning service came through.
Location: Great location. So close to the subway and short walk to Central Park and other hot spots. We rarely used the train, but walked everywhere.
Great modern setup. Room small, but perfect for a couple or single person visiting NYC. Great roof top bar and hang out space downstairs with games, ping pong, etc. Loved being able to shower and sleep next to the window and enjoying the city.
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Single traveller heaven

Posted Aug 2, 2014
Clean Great location Friendly staff Rooms are on the small side vs typical US hotel, but perfect for single traveller. Can't wait to go back.