Coffee service

Reviews of Ravel Hotel Trademark Collection by Wyndham

4 out of 5
Ravel Hotel Trademark Collection by Wyndham
8-08 Queens Plaza South, Long Island City, NY

Reviews

7.6

Good

Rating 10 - Excellent. 505 out of 1088 reviews" "
Rating 8 - Good. 205 out of 1088 reviews" "
Rating 6 - Okay. 138 out of 1088 reviews" "
Rating 4 - Poor. 103 out of 1088 reviews" "
Rating 2 - Terrible. 137 out of 1088 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ravel is so wonderful. Front lobby personnel was so professional and courteous. The hotel is so modern and the decor is superb. My room was beautiful with modern minimalistic, but yet color rich decor and had a big well furnitured balcony overlooking the 59 St. Bridge and the Long Island City skyline. It felt so private and quiet that I felt like I was the only guest in the building. Also, you can be in Manhattan walking over the bridge in literally minutes. They offer parking ballet at the premises for $25 per night. I’d definitely stay at Ravel again and highly recommend it to everyone ⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Mar 2024

8/10 Good

Malaithong

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints, love the balcony option !
Stayed 2 nights in Mar 2024

2/10 Terrible

lorena, riverhead

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Catalina, Brooklyn

Business traveler
Liked: Staff & service, property conditions & facilities
Excellent view
Stayed 1 night in Apr 2024

6/10 Okay

Miguel

Traveled with group
Liked: Staff & service, property conditions & facilities
Ok property. Convenient but could’ve had more amenities.
Stayed 3 nights in Apr 2024

8/10 Good

Katherine

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Stayed 1 night in Apr 2024

4/10 Poor

Bryana, Saint Albans

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room could have been cleaned better. The shower and tub was dirty. The table tops were sticky, the balcony looked like it’s never been cleaned before. A lot of dirt, ash and bird poop everywhere. Outdoor furniture was dirty. Hotel room tv is not a smart tv and has limited channel options. Walls were dirty and the paint was chipped. Parking lot is always packed so you may end up parking on the street.
Stayed 1 night in Apr 2024

10/10 Excellent

LaValle

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Apr 2024

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a staycation, elevator did scare me a bit lol
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark, North Massapequa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my job
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan, CAPE CORAL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very well designed hotel.
Stayed 1 night in Mar 2024

6/10 Okay

RaYZDMaN

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The halls smelled like pure Marijuana, the room was beautiful and so were the views.
Stayed 1 night in Mar 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay considering the reason to be there.
Stayed 2 nights in Mar 2024

10/10 Excellent

Andres

Stayed 1 night in Mar 2024

10/10 Excellent

Lajoyia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very comfortable Loved the view from the balcony I will stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

christina

Stayed 1 night in Mar 2024

10/10 Excellent

Shamiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated that the room was bigger than your average hotels in NYC. The view would have been better if there wasn’t construction taking place on the roads. No fault of the hotel’s. Parking was available but not much. Room was clean. Bathroom was clean and shower was spacious.
Stayed 3 nights in Mar 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2024

2/10 Terrible

Sharntaia

Traveled with family
Disliked: Cleanliness, staff & service, amenities
The manager at the Ravel became abusive and hostile when i complained about the inannounced wedding that occurred during my stay where the noise was not only audible but palpable as the walls and the floors shook. I asked for a free night as a concession and was told yes. When i went to collect on the offer the manager yelled, screamed, called me a liar and was so unnecessarily hostile and should not be managing people or anything related to hospitality. I was hung up on and called a liar when Jaydev Gupta is a dishonest and disingeuine ill equipped manager who is abusive to his paying customers and a terrible representative if both Wyndam and the Ravel. I would never recommend this hotel to anyone for fear this man could become unhinged at having to actually deal with anyone who r a spectfully sharws a grievance as is the right as a paying customer. I was absolutely treated terrible and verbally abused at this location.

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great check in
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce, Wilmington

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Long walk to subway but otherwise comfortable with friendly staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Rameez

Stayed 1 night in Feb 2024

8/10 Good

MELINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Ravel is a very nice hotel. The staff there are great. The view from the rooms looking over the east river is gorgeous. I would absolutely book another stay there.
Stayed 1 night in Mar 2024

10/10 Excellent

Paul

Stayed 1 night in Mar 2024

6/10 Okay

Shanika

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 1 night in Mar 2024

8/10 Good

Nikite

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good hotel and location
Stayed 3 nights in Mar 2024

6/10 Okay

Rosanny

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was okay but room was all dusty, like it was not clean in a long time.
Stayed 1 night in Feb 2024

8/10 Good

Lazarette

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The area is an industrial area and definitely as a life long city girl would not be walking around in thr evening looking for food options.
Stayed 1 night in Mar 2024

10/10 Excellent

Refat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Carlton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Sara

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
On the date of my reservation, I inquired about the possibility of adding a special request of placing something in the room to celebrate a birthday. I was told “we do not permit any kind of room decoration on the property”, when I responded stating that I did not necessarily want decorations I was asking for something simple like a welcome card wishing my other guest a happy birthday with some sort of complimentary fruit or dessert of some sort and was met with a response of “ We do not have these available. There are vending areas with a small selection where items can be purchased when you arrive, and food delivery is an option through the apps (doordash, ubereats, postmates etc...)” I was just making a simple request which most hotels could accommodate so I found this odd. I liked the overall set up of the room itself it was nice and had a great balcony view. The parking lot is very small and is first come first serve, which is about 12 spots really..and there was no valet available throughout my stay it said “The valet is currently closed” but I never saw it open throughout my stay so not sure if they have staff for that. Lastly, there was a roach crawling on the wall near the TV..thankfully we were checking out the next day so we just killed it and went to bed. Not a bad place to stay for a night if you are doing something around the area but there isn’t any amenities within the hotel which would would make a long stay pretty boring.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sharntaia

Liked: Cleanliness, staff & service, property conditions & facilities
Its a bice place to stay, no microwaves in the room but the balcony more than makes up for it. Stylish and the bathroom is where they spent the most time and real estate. A few updating toyches would make this 5 star.
Stayed 2 nights in Mar 2024

10/10 Excellent

Azeen, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and Service just needed better internet
Stayed 2 nights in Feb 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great view.
Stayed 4 nights in Feb 2024

10/10 Excellent

Montell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have zero complaints about my experience with Ravel, i enjoyed the balcony area, it eas a nice touch even with a lil cool breeze, I would say if they had a small heater or fireplace on the balcony, i would probably stay every other weekend!
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2024

8/10 Good

Riishaar, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
A solid hotel with parking on-site. The staff was friendly and helpful. The room was spacious and clean. Excellent bang for the buck.
Stayed 1 night in Feb 2024

6/10 Okay

Karl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The best things were (1) all of the staff members I met - Awesome. (2) The beds were really clean and comfortable. The greatest negative - the hotel website said there was breakfast served, and there was a dining restaurant for dinners. I traveled 3 1/2 hours to NYC for major surgery, and seriously needed the convenience of hotel meals. Upon arrival we were informed all food service was discontinued. Why is your website not updated ???? The bathroom design is frustrating - to say the least, and I thought 3 of the 4 tiny ceiling light bulbs were burned out. On the morning of my third day there, I finally found the light switch to the 2 meager lights over the sink and mirror - over at the entrance door to the room. The light over the toilet is hanging loose from the ceiling, and is burned out, and the toilet stall is so small I had to leave the door open to avoid banging my head on it. The hard floors in the rooms surely contribute to easier cleaning, but are very cold to walk barefoot on. There was a "great" deal of noise through our 2 nights there that was coming from other rooms on our floor, as well as above us. While packing to leave on day 3, I found the tiny frig hiding in a cabinet - a frig that could have served me well if I'd known it was there. Would I stay there again, or recommend this hotel to others ??? Sadly, No !
Stayed 2 nights in Feb 2024

10/10 Excellent

Matthew

Stayed 2 nights in Feb 2024

4/10 Poor

Gillian

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Just stayed two nights at the Ravel, Long Island City. Although the beds were comfortable, the heating system was so loud, it sounded like a freight train running through the room. Even when it reached the desired temperature, it whined incessantly. It kept us awake, even with ear plugs. We tried to change rooms but were told that they all made the same noise! The floor beside the sink in the bathroom was filthy, obviously the cleaning team hadn't looked there for months. The hot water in the shower never reached hot, just below what was a comfortable temperature. We will not stay there again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nyjerah

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Cesar

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Tayla

Disliked: Cleanliness, staff & service, property conditions & facilities
This property was very un clean and dusty . literal dust everywhere .
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024