Ratings based on 406 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice hotel great staff and perfect location

Posted Jul 11, 2014
Pros: Everything
Cons: No
Location: Perfect location close to everything including transportation.
We had a great overall experience from the minute we checked in until we left. All the staff was amazing , courteous and very helpful and professional . From the bell men to housekeeping front desk and the restaurant staff. We loved the location. Very clean and comfortable. I would go back without hesitation.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great hotel, great staff, great views!

Posted Jul 1, 2014
We enjoyed this immensely! The staff was great and the views were breathtaking! I would recommend wholeheartedly!
5 out of 5
Recommended
for Everyone
by Amanda from Ipswich, England

Fantastic!

Posted Jul 1, 2014
Staff friendly and helpful all through our stay. Arrived early but they sorted us a room within minutes! Any help or advice we needed, they gave. Fantastic people. Gorgeous hotel. Room was fabulous, beds were like sleeping in a hug :) and room kept fresh and spotless daily. I would most certainly recommend this to anyone I know going to New York. Thank you all at the Renaissance x
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2014
This was a last minute find but it was not disappointing at all. A little pricey, but that might be to the last minute nature of my reservation. Close to everything in Time Square.
5 out of 5
Recommended
for Families
by Custom Picks from Melbourne, Australia

Great Stay in the heart of the city.

Posted Jun 30, 2014
Pros: 2 Double Beds, Great Price, decent size rooms, proximity to the action.
Cons: Not much, all good ..
Location: You are in the Heart of NYC, everything is close by.
Was looking for a hotel with comfort for a family of 3, 2 x Double Beds, and nothing to small (NYC) small this ticked all the boxes, no body closer to Times Square..Great value and quality.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 26, 2014
I stayed here with my niece and grand niece as a HS graduation gift. I found the location very convenient. The staff was excellent, especially the cleaning crew!! I did find the room a bit cramped, but it was not a deal breaker!!
5 out of 5
Recommended
for Everyone
by Telly from Tennessee

Posted Jun 24, 2014
Cons: The water pressure in the shower was very weak and that is the only improvement needed to make this hotel a 10 star hotel.
Location: Located in the center of Times Square. The view from the R lounge window was awesome.
We absolutely loved our stay at the Renaissance and love New York City. This hotel will become our home everytime we visit New York.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 31, 2014
It was a great experiance i will recomend this hotel to all my family and friends ur vacation was great we were right in the middle of times square..
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel

Posted May 18, 2014
Pros: Location. Helpful staff. Great room. Central to many attractions.
Cons: Can't think of anything.
Location: Middle of Times Square. Lots of restaurants, historic sites. Centrally located to downtown and uptown Manhattan.
Great Hotel. Best hotel bed my wife and I have ever slept on. All hotel staff were very courteous and helpful. Rooms were clean. One day we chose not to have our room cleaned, and the front desk followed up to see if we needed anything such as towels, soap, shampoo, etc. We would definitely stay here again if in there area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location.Location.Location

Posted May 12, 2014
Pros: The location. We were right in the middle of time square.
Cons: Probably the check in time. We couldn't check in til 4pm
Location: Most Everything was within walking distance. We did a broadway show, we visited the wax museum we also visited the top of the rock.view was spectaculr
stayed at the Renaissace Hotel from May1st to 5th. The Hotel itself was very clean and staff were very friendly. Location was excellent would definitely recommend and stay at this hotel again.