Ratings based on 369 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby Her from the South
Nice Hotel - In the Middle of it all!Posted Feb 25, 2014
Cons: Free WiFi in Lobby area would be nice.
Location: Broadway. Times Square. NBC. In the heart of everything.
Smack in the middle of Times Square overlooking the Ticket Booth, the Renaissance Lobby Lounge is a great place to get your barrings as your begin your NYC adventure and enjoy a great lunch as you people watch. It is also a great place to memorize a few landmarks because when our bus stopped, we quickly remembered that we had seen all this before, and knew immediately where we were! Nice clean, smart rooms, nice helpful staff, and convenient location. We recommend this hotel.
for Everyoneby A verified traveler
Posted Jan 31, 2014
Pros: Good central location.
Cons: Rooms need updating.
Location: Times square etc etc etc
Communal areas were very smart. Rooms were disappointing in comparison. Very small and decor quite tired and even tatty in places. Rooms on low floors were quite noisy and the windows were drafty. As temperatures were below zero this was very noticable.
for Everyoneby Christy from Miami, Fl
Amazing hotel right in the heart of Times Square!Posted Jan 5, 2014
I love the fact that the hotel is right smack in the middle of all the action. If you plan a trip to New York, this is where you want to stay. Yes, it is pricey but well worth the money. My only complaint is the beds are Double and not Queeen size but very comfortable nevertheless. We were 4 in the room and never felt crowded, these rooms are a good size from what I understand is not common in NY. Given the opportunity, I would most definately stay at The Renaissance again!
for Everyoneby yoshi from New york
ConvenientPosted Jan 3, 2014
for Familiesby Robert from Connecticut
Great experiencePosted Dec 3, 2013 on Hotels.com
Awesome hotel and location, recommend to others
for Everyoneby Liesbeth from Scotland
Amazing location and viewPosted Dec 1, 2013
Cons: Better wine list
Location: Time square.. is there anything else to say?
Good size rooms for NY and amazing beds. View was wonderful. The view from the hotel bar is great. Staff very helpful and I didn't feel harassed for tips continuously as in most hotels in NY. Overall an excellent hotel compared to others in the same price category in NY
for Everyoneby Pat from England
Nice hotel in a great positionPosted Dec 1, 2013
Cons: Provide a kettle in the room. room service brought hot water that tasted of coffee so not nice when we both don't like to drink it
Location: Right on times square ideal for 1st time visitors
Just right for shopping and sight seeing
Recommendedby MB Titus from West Virginia
Fantastic stay!Posted Nov 29, 2013 on Hotels.com
Wonderful hotel and fabulous location! Room was very nice and clean.
for Getaway With Friendsby A verified traveler
Posted Nov 26, 2013 on Hotels.com
for Everyoneby bella from barnsley
Birthday tripPosted Nov 26, 2013
Pros: Location and rooms
Cons: A more personal touch given to the customer. Even though I emailed the trip was for daughters birthday no mention was made. No info given about hotel
Location: Brilliant location on Times Square easy access to theatres shopping, Central Park,loads of attractions. Opposite Olive Garden and M&M store perfect!
Good location on Times Square. Rooms nice with 2 queen beds. Lacked personal touch by hotel staff nobody gave info about how to get to rooms-2 lifts about the bar or restaurant and on check out no one wanted to know how our stay had been. I was also little disappointed that I had emailed Marriott to enquire about early check in and mentioned that the trip was daughters 16th birthday. Not able to check in early but not told sorry my request not able to be given or when to come back. Didn't expect anything special but thought a happy birthday or a mention to my daughter of having nice trip would have been a nice personal touch, there was nothing forthcoming so we left our bags ad went out to see the delights of New York. Overall hotel good location rooms good size but disappointed with the attitude of staff have stopped in marriotts before in uk and been good.