Ratings based on 862 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby Deivid from New York, NY
Nice hotel close to Times SquarePosted Mar 4, 2014
Pros: The pool definitely, I will go back just to stay time at the pool having some beers and listening to good music. staff a definitely plus
Cons: The fitness center is not good enough for today's date standards.
Location: Location could not be better. steps from Times Square en all the action.
Reception as great, very attentive. The room was big enough. The highlight of this hotel will be the pool. Went for a quick swim after checking, out for dinner, on my way back found an incredibly fun party at the pool. Breakfast was ok.
for Everyoneby Nathalia from Miami, FL
Great hotel stay in Times Square!Posted Mar 3, 2014
By far the best hotel I've been to. They had great views, space, & great area.
by A verified traveler
Our stay was horrible no heat during our stay coldPosted Mar 2, 2014
Our stay was horrible no heat during our stay not even a room change nor a heater... Feeling disgusted.
for Everyoneby K & A from Australia
So close to Time Square and so affordablePosted Feb 28, 2014
What a great location! Located on 45th between 6th and 7th Ave, with Time square is only metres away. This is easily the heart of New York City. The room is small and basic, but who need a large room when there is so much do see and do in New York. We stayed in level 9 and we could not hear any noise from the bar below or the noise from Time Square. Definitely will return if I have the opportunity to visit New York in the future.
for Everyoneby aubren
City break !Posted Feb 25, 2014
I took my husband for his 40 th birthday but wasn't v sure about the hotel @ that time . It's a beautiful, small , friendly and modern hotel that is in a prime location . The rooms are small and compact but have everything u need from TV & DVD to fridge and a safe . I would defiantly go back to the same place as the staff where lovely and so very helpful . Thankyou for making our stay so good . Kind regards Aubren Hayat
for Everyoneby britney from new york, ny
Good hotelPosted Feb 25, 2014
Though the hotel was good I just wish the staff were more connected with the guest. Also I feel that not all rooms should have just the rainfall shower. The hotel is beautiful but I wasn't as comfortable as I should of been.
for Couplesby A verified traveler
Affordable, trendy good locationPosted Feb 24, 2014
Friendly hotel staff at an affordable price in a great location, just two blocks from Times Square. Loved the pool/sauna/steam room. Rooms are small, but not cramped.
for Everyoneby Kate from Oshkosh, WI
Fun girls tripPosted Feb 23, 2014
Pros: Location is perfect! Close to everything that you want to do in NYC! Staff was very friendly and helpful!
Cons: WiFi connection was terrible! Never did get on using their connection at all in the 4 days we were there. A coffee maker in the room would be nice,too
Location: Location is absolutely ideal! Walked everywhere that we needed/wanted except for 9/11 memorial and then took subway. Check out Connolly's next door!
This was my first time to NYC and I was not disappointed! There for 3 nights with a friend and we booked for the first time using Expedia. The whole trip went so smoothly! The Roommate Grace was absolutely perfect for our needs. Just the right size and close to everything we wanted to do. Only complaint was that the WiFi did not connect for either one of us the entire time we were there. This was a hassle as 1) this was one of the reasons we chose this hotel as it had free WiFi, and 2) it forced us to burn through our cellular data plans which was a pain to have to worry about that. All in all this was a great trip and I will definitely stay here again on future trips to the city.
for Couplesby Paul from Toronto
Good Location Near Times SquarePosted Feb 20, 2014
Pros: Modern design and good use of space. Very handy to have small fridge in closet and has room safe.
Cons: Need a clock in the room and better materials for some of the finishes.
Location: Times Square location, very convenient to restaurants and theatres. also handy to subway.
Nice hotel in Times Square if you are attending theatre. Hotel is newish and modern but is not wearing well, cheap finishes. Rooms are well designed and make good use of space for small rooms. Some minor annoyances like no clock in the room ! Staff at hotel were friendly enough and accommodating. Sauna's and pool have no change room really and sauna's are unisex. Location is great for Theatre and upper mid-town and very handy to subway.
for Everyoneby A verified traveler
Lovely boutiquePosted Feb 18, 2014
Room mate grace was a lovely hotel with lovely staff very friendly. Room was lovely and clean the only thing was small but u would expect that in any large city! Sooo close to Times Square. Loved my trip x