Ratings based on 1,631 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

decepcionante

Posted Jan 8, 2015
Pros: ubicación
Cons: todo lo demás
Me esperaba otra cosa. Parece como abandonado. Cuando llegamos a las 3 de la tarde la habitación no estaba preparada, nos instalaron en una en la tercera planta en la que se oía música como si estuvieramos en una discoteca y tuve que enfadarme y me la cambiaron, en las literas hace mucho calor y en las camas mucho frio. decepcionante. Lo único bueno es su ubicación junto a Times Square. Presenté una queja y nadie me respondió.
4 out of 5
Recommended
for Everyone
by A verified traveler

right near time square

Posted Jan 5, 2015
Excellent location for Times Square, Broadway, and Central Park. Only downside where the only outlets in the room were above the sink.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mobile,AL

Nice hotel close to Everything

Posted Jan 4, 2015
Hotel is only 3 blocks away from the center of Times Square (42nd and Briadway). Neat hotel, very small check in lobby but very very nice staff. We checked in on New Years Eve and we were checked in within 5 mins. Room is small but nothing new in New York. Only negative was the beds are placed on boxed pedastool about 3 foot in the air. After I restedmy head on the pillow I looked over and to my amazement there was hair all down the side of the wall.. Everything else seemed clean though. I would recommend this hotel, especially got the location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Times Square

Posted Jan 1, 2015
Nice hotel, typical small NYC rooms but not too small. Very convenient location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Augusta, GA

Perfect Location to Times Square

Posted Dec 31, 2014
Pros: Location and the friendliness of the employees. We had lots of questions being our first trip to NYC and they were always willing to help!
Cons: Nothing!
Location: Right in Times Square! Close to everything!
This hotel was absolutely perfect! We had great service from the time we checked in to the time we checked out! Front Desk Staff were so helpful! Lorda and Lucas were two of the employees that really stuck out to us even though they were all great! This was our first trip to NYC and we will be going back for sure and staying at Room Mate Grace! The location is perfect if you are looking to stay in Times Square! The rooms were clean and well equipped for what we were looking for. I would recommend this hotel!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bonn

Nähe zum Times Square 1A

Posted Dec 28, 2014
Pros: Nähe zum Times Square / Rockefeller Center / Subway
Cons: Definitiv die Klimaanlage und die Fenster im Winter besser abdichten! Es zog ziemlich! Das Pflegepersonal sollte bis spätestens 15h durch sein.
Location: Times Square / Rockefeller Center / Subway zu versch. Sehenswürdigkeiten
Wir waren als Paar zur Vorweihnachtszeit in New York, haben 6 Nächte im Room Mate Grace verbracht. Die Nähe zum Times Square war einfach perfekt, in nahe zu 100 Metern steht man im Lichtermeer, 5 Min in die andere Richtung steht man vor dem Rockefeller Center. Die Zimmer sind einfach aber modern ausgestattet. Allerdings hatten wir Probleme mit der Klimaanlage, die mitten in der Nacht laut anspringt, da ist man schon das ein oder andere Mal ziemlich aufgeschrocken. Die Dusche ist ganz in Ordnung, wenn man allerdings heiß duscht, beschlägt das Zimmer bzw die Spiegel und es dauert eine Weile bis die Feuchtigkeit sich reguliert, da keine Fenster zu öffnen sind. Die Zimmer wurden ,,oberflächlich" gereinigt. Einmal waren wir abends um 19h mal im Hotel, bis dahin wurde allerdings nichts gemacht, sehr ärgerlich. Das Bett war sehr gemütlich. Die Lautstärke der Umgebung kann schon stören wenn man einen leichten Schlaf hat, mitten in der Nacht kommt auch gerne die Müllabfuhr vorbei. Alles in allem würden wir das Hotel weiter empfehlen, auf Grund der Nähe zur Subway usw. Meistens verbringt man die Zeit im Hotel ja nur zum duschen und schlafen, dafür reicht es auf jeden Fall!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom boulogne sur mer

Proche de Times square !!!

Posted Dec 27, 2014
Pros: Le personnelle.la propreté de la chambre
Cons: Le petit déjeuner pas assez varier à mon goût mais cependant très bon
Hôtel petit mais a 50 mètres de Times square c'est son atout!!! Le personnelle est très accueillant chambre petite mais très propre et la literie très confortable
5 out of 5
Recommended
for Couples
by A verified traveler

Will always stay there

Posted Dec 22, 2014 on Hotels.com
Great hotel and great get away!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom The 86th Floor

Location Couldn't Be Better

Posted Dec 20, 2014
Pros: Unbeatable Location, very helpful and friendly staff
Cons: Bed placement was a bit odd. Two sides were against walls so you had to enter from one side or crawl up from the bottom.
Location: This is a perfect location if you want to see shows and visit some key NYC museums and Macys
A bit strange as hotels go, but the staff upgraded my room when my original reserved room was not available and the location was simply unbeatable. I've now stayed in four different Times Square hotels on my trips up to see shows, and this one was by far the best location.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good price, great location

Posted Dec 17, 2014
Good price and the location was ideal The hotel was showing some wear, time for some renovations