Ratings based on 4,106 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

タイムズスクエア近くの便利なホテル

Posted Aug 2, 2015
ニューヨークにしてはリーズナブルな価格帯で、観光には便利な場所にあります。 フロントのフロアは人が多くガヤガヤしていますが、部屋は綺麗で総じて満足しました。
3 out of 5
Recommended
for Everyone
by A verified traveler from Monterrey, Mex.

Nice close to Times Square & Bus Depot

Posted Aug 2, 2015
Pros: Housekeeping staff diligent kept room very clean
Cons: Size of room
Location: Very close to Times Square, PABT, and Tour buses
Nicely remodeled, very clean but room was a bit small. Toilet also quite compact but clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from Lima

Good place, near Times Square

Posted Aug 2, 2015
Pros: Very near to Times Square and the theatre
Cons: Infastructure
Location: Great! walking around Times Square, going to the theatre, restaurants, shopping, etc
Is our second time in the hotel, first time as Milford and now as Row. Nice experience, great location
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved it! Great location!

Posted Aug 2, 2015
Pros: Restaurant, relaxing décor, fun place
Location: Phantom of the Opera (Majestic) literally around the corner...you walk out the front door and New York is at your mercy (or vice versa)!
Right in the heart of the theater district! Restaurants, subway, tour buses, Times Square and theaters within just a few blocks or less! Cool trendy hotel with live music in lobby and all the conveniences needed for a smooth trip.
3 out of 5
by A verified traveler

The busy hotel

Posted Aug 1, 2015
The hotel is very busy creating a lot of wait times. Our room smelled bad the first night and they couldn't change is due to how full the hotel was. They did upgrade is the second night and took off any additional charges and gave us free breakfast to compensate us. A very nice touch. Great staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 31, 2015
Close to the centre of everything. Clean and tidy with friendly staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Jul 30, 2015
We verbleven in kamer 2241. Wat een nette kamer en wat hebben we genoten van het uitzicht! Prima locatie. Ontbijt was goed en the city kitchen is een aanrader!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jul 30, 2015
Pros: Hotel room is big and clean
Nice Hotel, Highly recommended, Hotel room is big and clean
1 out of 5
by A verified traveler

Nos robaron!!!

Posted Jul 30, 2015
Hotel bien ubicado pero con muy poca seguridad. Nos robaron cosas de valor de la habitación y no se hicieron responsables.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, CA

Convenient and Nice

Posted Jul 29, 2015
A very convenient location in New York, and 2 mins from Times Square. Check took a few mins than a regular hotel, but it was a busy time where a lot of people where coming in. Staff was friendly and helpful. Gave us some tips on great places to eat and also to visit. Also the room was available even though we went a few hours earlier than the check-in time. The only negative thing to say is one towel we got was not clean, other than that everything was great and better than expected from the hotel for the price we paid. Definitely will recommend to family and friends, and a quick shout to all the staff of ROW NYC who worked during my stay "thank you for making the trip to New York a great one."