Ratings based on 2,449 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
92% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Mexico

Centrico

Posted Jan 29, 2015
Quiza lo mejor del Hotel es q esta cerca de todos los puntos de interes para turistear, y en eealidad el resto de los detalles pasan a segundo plano considerando que la mayor parte del dia estas fuera. Diria que el precio vs las habitaciones un poco caro, pero creo se compensa bastente con lo centrico y comparado con el precio de otros hoteles, es la mejor opcion.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sa

Vacaciones cerca de todo

Posted Jan 29, 2015
1 out of 5
by A verified travelerfrom VA

Horrible stay

Posted Jan 29, 2015
Hidden fess Small rooms Rude staff No parking
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2015
This hotel is in a great location, rooms a little small but more than enough.
1 out of 5
by A verified travelerfrom NY

Be aware of "Service fee" aka "Resort fee"

Posted Jan 28, 2015
Pros: location
Cons: The pictures of the hotel rooms on the website are very deceptive. The rooms are very TINY.The whole place feels like a backpackers hostel
Location: location is perfect
You pay extra 21 per night BUT the reception does not tell you that you can use internet, make phone calls or use bottle water. or anything Moreover, the Hotel description reads (Expedia): Wireless Internet access (surcharge) , Wired high-speed Internet access (surcharge) Of course I did not use any of those services. I spoke with the manager and was NOT able to have the charges removed
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jan 28, 2015
Cons: Check-in was awful ... at the busiest check-in time (3-4pm) there were not enough staff at the front desk, but plenty at the concierge. 2 long 2 wait.
Check-in was awful ... at the busiest check-in time (3-4pm) there were not enough staff at the front desk, but plenty at the concierge. 2 long 2 wait. OWOK.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Modern Hotel with a Good Feel

Posted Jan 28, 2015
Pros: Decor and Bar service
Cons: Quicker service
I enjoyed my stay at ROW NYC. Very nice decor and cozy feel. I did ask for an item to be delivered to my room and had to call back twice to have it actually delivered but overall I still liked my stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Good value for location

Posted Jan 28, 2015
Room on the smaller side, but clean and comfortable enough, especially for the price relative to the location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Los angeles

Great

Posted Jan 28, 2015
Love it, great location!!!! Awesome beds. The price is great for being in time square area, my second time staying in this hotel and will definitely go back.
1 out of 5
by A verified travelerfrom new york

Dålig upplevelse med R.O.W. HOTELL.

Posted Jan 27, 2015
Pros: Nära till time Square
Cons: Måste byta ert värmesystemet som låter vid uppstart. Problemet fann i hela hotellet.
Location: Shoppning
Jag rekommenderar inte hotellet pga. Första att det var håll i lakan och oren i rummet. Personalen var otrevligt vid bemötande. Förstör inte er semester med R.O.W hotellet.