Ratings based on 378 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
94% of guests recommend
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 16, 2014
Great location . Around corner from Times Square . Close to subway route. Reasonably priced
4 out of 5
Recommended
for Everyone
by ty from Hongkong/Philippines

conveniently located hotel

Posted Apr 16, 2014
Pros: security in the hotel is good.
Cons: A lot of the amenities are for a fee even local calls..
Going to New York for holiday with my 2 kids. it was their first time to New York so i had to search for a hotel that is accessible to go around New York. Search for the hotel online and read the reviews , considered a few hotels around and finally decided on Row Nyc. the hotel location is indeed very convenient, it is a block away from port authority and 2 blocks from Penn Station. Broadway theaters are all around and Maddam Tassaud and Ripleys also nearby. There is a lot of deli's and restaurants around. Hell's kitchen , Shake Shack burger is just across the hotel. Hotel provided us with free wifi in the room , but only good for one unit. there is however a row of Mac computers in the lobby for guest use. The rooms are quite clean but very small considering i got a room good for 4 people. the beds provided were only 2 double beds. Not much space to put your luggage and move around there is no complimentary coffee/tea facilities and refrigerator is for a fee of 20$ , which i think is usually free and basic for most of the hotels in the US. i would however commend their security in the hotel, they would always check on the people going up the lift and check which rooms they are going so i feel pretty safe knowing that not just anybody can go up and down the rooms. from the airport i had to take a rent a car since i was traveling with my 2 kids, but if you are adults traveling and dont have much luggage, you can also take the train to Penn Station and walk .
4 out of 5
Recommended
for Everyone
by Ceci from Texas

Modern ultra chic but really small room

Posted Apr 15, 2014
It is convenient to Tomes square and theatre district which was purpose of my trip. Bar wait staff slow to take orders..area was rat her empty. Otherwise, hotel staff was above courteous and attentive.
4 out of 5
Recommended
for Everyone
by heather from syracuse ny

Great location

Posted Apr 15, 2014
Great location, rooms on the small side but not any smaller than a standard NYC room friendly staff and very accommodating
4 out of 5
Recommended
for Everyone
by e&g from VA

Nice hotel,located at the heart of NYC

Posted Apr 15, 2014
First time been there,I am satisfy of my choice.Safety parking garage.Nice bar.Good internet place.
3 out of 5
Recommended
for Business Travelers
by Henry from Santo Domingo

Well located

Posted Apr 14, 2014
Clean, well located, a perfect hotel if you are in business o in a shopping trip. No room service, no minibar. Just the basics. Nice bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 14, 2014
Was able to check in early, room was small but comfortable and clean. Loved the elevator system and décor of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Apr 14, 2014
Was able to check in early, room was small but comfortable and clean. Loved the elevator system and décor of the hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Better for younger people

Posted Apr 14, 2014
Front desk people and concierge were super. Not so great for our 90 year old relative. Food service area very unreliable. Place is very new and and will likely get it together.
3 out of 5
Recommended
for Everyone
by A verified traveler

Better for younger people

Posted Apr 14, 2014
Front desk people and concierge were super. Not so great for our 90 year old relative. Food service area very unreliable. Place is very new and and will likely get it together.