Ratings based on 1,024 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
I had a very fun time, and was romantic. I would maybe recommend this to a friend
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Glasgow

Great hotel, great location

Posted Apr 15, 2015
Stayed for the weekend, nice room, good cocktails, a relaxing stay
Comment from Hotel Management
Apr 20, 2015 by Bryan W, Hotel Management
David, So glad you enjoyed Royalton! Hope to have you back soon. Safe travels. All the best,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Zentral gelegenes Hotel mit sehr zuvorkommenden Personal! Komme immer wieder gerne hier her.
Comment from Hotel Management
Apr 15, 2015 by Bryan, Hotel Management
Thank you Anonymous! Safe travels and come back soon.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom scotland

Posted Mar 28, 2015
Pros: Everthing
Cons: Cost of food and drink could be cheaper.
Location: Close to theatres, times sq and shops and subway.
Great location for Times Square and theatre district also just of 5th ave so plent shops lots of resturants. Every evening the bar area was buzzing with non resident and resident need to reserve a seat if you want one.
Comment from Hotel Management
Apr 6, 2015 by Bryan, Hotel Management
Angela, Thank you for your review! I hope you enjoyed your time and took full advantage of being in the heart of both the theater district and 5th avenue shopping. I hope you were able to enjoy the lively bar scene we have here as well. The hotel can always make reservations for our VIP hotel guests, and we strongly recommend them. Safe travels and come back soon! -Bryan
3 out of 5
Recommended
for Everyone
by A verified travelerfrom L.J.

Idéalement localisé.

Posted Mar 11, 2015
Vraiment bien situé entre la 5 et 6 av et sur 44 th street. A notre arrivée nous avons dû changer de chambre pour en prendre une "supérieure"... la 1 ère "standard" était tellement exiguë qu elle etait impossible et donnait sur un mur qui touchait litteralement la fenêtre.... L échange s est fait avec une majoration bien entendu, mais le personnel a été charmant. Les lits sont top. Les deux soucis de cet hotel sont d abord le lobby -très sombre- pris d assaut à partir de 6 PM, donc excessivement bruyant -et avec une musique trop forte- et le chauffage à air pulsé ds la chambre, affreusement bruyant et pénible. Sinon l ambiance est chaleureuse et la déco réussie. Et on y mange très bien.
Comment from Hotel Management
Mar 16, 2015 by Bryan, Hotel Management
Vero, Thank you for taking the time to review Royalton! I am so glad you enjoyed our location. The standard rooms are 250 square feet which is big by NYC standards, but glad you elected to upgrade to a superior, anything more than 2 nights, it is always great to have extra space. The lobby and bar is very popular with everyone, we try to give our guests priority whenever possible and will definitely check out your rooms heating unit. Safe travels and come see us again soon! -Bryan
5 out of 5
Recommended
for Couples
by A verified travelerfrom Atlanta, GA

Nice eclectic hotel with a great bar

Posted Mar 9, 2015
Pros: The location is great, with local 4+ star restaurants nearby. You are also within walking distance to NBC studios and to pretty much any play.
Cons: Update the carpeting in the hallways, rooms and elevator.
Location: This is located near the theater district, so if you are looking to see a play and are not interested in the big hotel chains, this is your place.
This is a very vibrant, non-traditional eclectic hotel with a great bar. It is located very near the theater district, with some great local restaurants.
Comment from Hotel Management
Mar 11, 2015 by Bryan, Hotel Management
Hi Todd, Thanks for the rave review of Royalton. I am so glad you enjoyed Royalton's uniqueness and our bar team. We love them too! Hope to have you back soon. safe travels,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 9, 2015
Excellent service, great location. Room was cleaned everyday. However, I wouldn't recommended using mini bar as it was so expensive, hotel didn't offer free WiFi which was another added cost.
Comment from Hotel Management
Mar 11, 2015 by Bryan, Hotel Management
Hi Anonymous, Thanks for the review! Free WiFi in the lobby next time around. Thanks for the commendations of cleanliness and service, you can always count on them to be top notch at Royalton, come visit us again soon! Take care!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

Great location, ok room!

Posted Mar 6, 2015
Take the eggs benedict at breakfast, already a good reason to stay here.
Comment from Hotel Management
Mar 9, 2015 by Bryan, Hotel Management
Hi there frequent flyer, Thanks for the nod on our eggs benedict, our chefs are proud of their product and glad you enjoyed it! Safe travels back to Amsterdam and look forward to having you back at Royalton and restaurant Forty Four! All the best,
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bel Air, MD

Dated and dark

Posted Feb 24, 2015
Nothing really spectacular about this hotel anymore. Stayed here years ago and was blown away - not anymore. The staff is very pleasant except for the young "girl" hostess at breakfast on Friday morning. When I asked if we could move to a different table from the frigid draft of the door, in the nearly empty restaurant, the sighs and eye rolling I received were reminiscent of the teenagers I had left at home. The room was relatively clean. Although it is so dark in the bathroom, you could still see that it needed to be cleaned better i.e. toothpaste splatter on the dark tile walls.
Comment from Hotel Management
Mar 9, 2015 by Bryan, Hotel Management
Sherry, I am terribly sorry we did not meet your expectations this time around in our restaurant. Completely understandable that in single degree temperatures you would want to be as far away from the doors as possible. Thank you for the staff commendations and I we would love the opportunity to blow you away again the next time around. Safe travels,
4 out of 5
Recommended
for Couples
by A verified travelerfrom London

Snowed In - in NY

Posted Feb 2, 2015
Pros: Lovely cosy place to stay when it is freezing cold outside. Great breakfast menu. Lovely to have a room with an open fire and candlelight.
Location: Great location. Walk up 5th Avenue past shops to Museums and Central Park. Close to Broadway. Lots of great places to eat nearby.
Worst snowstorm predicted. Staff kept us updated. Hotel had to limit some services i.e. breakfast...but they did their best under the circumstances.
Comment from Hotel Management
Mar 9, 2015 by Bryan, Hotel Management
Jenni, Thank you for the review and for weathering the 'Juno' with us this winter. It sure was a tough day with all transportation closed down in all NYC, nut we are lucky to have many dedicated employees willing to stay over to service our guests around the clock until the Mayor allowed transportation to resume. I hope you found Royalton to be an ideal spot to be on lock down in a blizzard! Safe travels and hope to see you in warmer weather this summer! Best,