Ratings based on 164 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Time Square and easy access

Posted Oct 13, 2014
Pros: the showers
Cons: N/A
Location: Times Square, Midtown Manhattan
The hotel room was very comfortable and the hotel had lots to offer as far as food options
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

The design and overall use of space was superb

Posted Sep 8, 2014
Pros: Although in a busy and noisy part of town, the hotel room was extremely quiet and restful.
Cons: The water pressure in the bathroom sink was terrible. It was not even enough pressure to feel that I could get my hands very clean when I washed them.
Location: Good location of tourist activities. It was a great, central location from which to visit anywhere in the city.
The room was beautiful and the staff was very courteous and efficient.
4 out of 5
Recommended
for Everyone
by A verified traveler from perth

Perfect location close to Times Square

Posted Aug 26, 2014
Pros: Thanks for the room upgrade.
Cons: Attitude of staff at check-in / enquiry counter
Location: Times Square Broadway
Doormen were extremely professional and courteous and always trying to go out of their way to help, much more so than the pretentious staff behind the check in counter.
4 out of 5
Recommended
for Everyone
by A verified traveler from Warrington uk

Very Good boutique

Posted Aug 6, 2014
Very good overall, rooms not that big but comfortable and very well decorated. Only issue was external air con units but after first night this blurred into general outdoor noise. location is brilliant for mid town and hotel is hidden on w47th street near time square. Roof bar is very busy during happy hour and extremely pricey, lots of other bars nearby for food or drink. overall we loved the vibe and staff had brilliant attitudes and local knowledge. We enjoyed the stay and would recommend the hotel, if you are ok with no gym and conti breakfast you cant go wrong.
5 out of 5
Recommended
for Getaway With Friends
by Anne from Knoxville, TN

Sanctuary

Posted Jul 23, 2014 on Hotels.com
The Sanctuary was great. Especially Steven the front desk worker. He was very friendly and made sure I felt welcome.
4 out of 5
Recommended
for Families
by D. Knowles from B.C. Canada

Funky & Fabulous

Posted Jul 18, 2014 on Hotels.com
The room was a good size for the two of us, kept very clean, with a nice walk-in closet & large bathroom, but a little disappointed there was no counter for toiletries, only a small shelf & trolley. We enjoyed both restaurants, the food & service were excellent. All the staff in the hotel acted very professional, albeit inviting & super friendly! We liked the dimmer lighting in the hotel, making for a nice relaxed atmosphere. It's close to Times Square & Broadway Theatres - a perfect location for first time visitors! We highly recommend this hotel for couples, singles or the business traveller!
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Perfect Stay

Posted Jul 14, 2014 on Hotels.com
It was our first time in NYC and to be honest this hotel could not be more perfect. Its location is right in the heart of the city basically 2 blocks away from anything you might want!!!! The staff is super friendly and the Rooftop bar is so nice. Bedrooms are small but for NY you dont need much!I Highly recomend this hotel
4 out of 5
Recommended
for Business Travelers
by Liz from Orlando

third time

Posted Jul 8, 2014 on Hotels.com
Location is why we keep coming back. Service is the 2nd reason. Rooms are extremely small but we never hangout in the rooms. Free bkfst is convenient too
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

I. LOVE. THIS. PLACE.

Posted Jul 8, 2014
Pros: Everything
Cons: Nothing
Location: Right next to Times Square and good food. Love it.
My husband and I stayed here for our 10 year anniversary. This hotel bent over backwards for us making this milestone a memorable event. We love this hotel. Posh. Friendly. Good food. Good service. Comfy beds. Good location. Carissa and Mike
4 out of 5
Recommended
for Couples
by Kimho from London

Round corner from Time Sq.

Posted Jul 7, 2014 on Hotels.com
Location was very close to Time Sq and the Rockefeller Centre (and subway station). The shops around Times Sq. close after 12am, so we were able to do some late night shopping before going back to the hotel. Hotel staff were friendly and helpful. Complimentary breakfast was better than I expected. Boiled and Scrambled egg, toast, bagel, porridge, tea and coffee, as well as fruits. Tea and juice were also available in the lobby throughout the day, which was nice! The room was a bit small, but I assumed this was the standard room size in New York.