Ratings based on 305 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom stockholm

rekommenderas varmt"

Posted Apr 12, 2015
Pros: personal ,snabb och bra service
Cons: saknas lite grönt på frukostbordet, skulle uppskattat tomat, gurkamm.
Location: ligger precis vid times squre, det finns både kulturella aktiviteter eller bara shopping om man vill så
Hotellet ligger väldigt central, utmärkt service med underbar personal. hjälpsam på alla nivåer. Frukosten utöver det vanliga jfr med de andra hotell som jag har bott i NY , .Något mörkt men hela atmosfären känns behaglig. Det finns gott kaffe och te gratis från morgon till kväll. Vi bytte rum pga utsikt mot en väg, då uppgraderades vi till ett större och ljusare rum. personalen helt otroliga. Jag vill nämna särskild Laureen som hjälpte mej med byte av vårt rum.Vi kommer bo här även vid nästa new york resa...
5 out of 5
Recommended
for Everyone
by A verified traveler

Best hotel in the city!

Posted Apr 12, 2015
I stayed for a week with my fiancé at the sanctuary hotel in April 2015 and we absolutely loved it! You are right round the corner from Times Square and within walking distance of fifth ave, ave of the Americas and even the Empire State Building. The hotel staff were incredibly helpful including Brandon and Andrew the concierges who are more than happy to help with local restaurants, sights and directions! We requested a high floor room to block out noise from the traffic and we didn't hear a thing. Bed was comfy, room snug but perfect for a couple. Lovely shower and always very clean. I would defiantly recommend the sanctuary hotel, enjoy New York!
5 out of 5
Recommended
for Families
by A verified travelerfrom Nebraska

Great location!!

Posted Apr 12, 2015
Pros: The added security of requiring your room key to activate the elevator and the presence of the doormen. Free Wi-fy & nutritious continental breakfast.
Location: 1block from Broadway street & easy walking distance to Broadway shows, Rockefeller Center, Grand Central Terminal and even the Empire State building.
A block off Broadway provides an excellent location for this hotel. The hotel staff, especially the concierge Andrew were terrific! The Irish Bar Langans is on the same street and is a great place for a meal (excellent food at a reasonable price) or a drink after sight seeing or a Broadway show. Langans staff are also great, friendly and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2015
Loved our stay at Sanctuary Hotel. The staff were friendly and always willing to help. Would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Couldn't have asked for better.

Posted Apr 6, 2015
Pros: The staff were a particular highlight, friendly and helpful with some of the best service I have ever received.
Cons: Nothing
Location: You are in the heart of the Diamond district so take your pick, shopping, theatre, tourist attractions all within half a block of the hotel.
This is a fantastic hotel. Location, staff, rooms were all outstanding and I would happily recommend this hotel to anyone
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle, UK

Excellent hotel

Posted Apr 3, 2015
Loved this hotel! Fantastic location, great room and even has a good complimentary breakfast. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, New York

Perfect!

Posted Mar 27, 2015
Best hotel we have stayed in, in NY, ever... And we've been lots of times! Perfect location, rooms, cosy friendly feel, great staff, great cocktails! Thank you Sanctuary!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel moderno y bien situado

Posted Mar 27, 2015
Pros: Moderno, localizacion y limpieza
Cons: Desayuno, es un poco escaso.
Location: Muy cerca de Times Square y del Rockefeller Center. Teatros, Moma, Central Park.
Hotel moderno y muy cerca de Times Square y de la entrada de metro. Personal muy agradable y la habitacion limpia y ordenada. Muy buena atencion y predisposicion. Detallito de despedida.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Denver, CO

Intimate Hotel, Great Staff

Posted Mar 24, 2015
Not what I expected. An intimate hotel that was darkly lit for coziness. It was quite romantic and beautiful. The King size bed was absolutely comfortable; the bedroom spacious; and the decor and fixtures modern and well-maintained. I can't say enough about how kind, and even fun, the staff is. Best hotel stay ever! FYI it's 1/2 block from Times Square, so weekend evenings it's hard to sleep.
4 out of 5
Recommended
for Couples
by A verified traveler

Great Boutique Hotel in the Middle of It All

Posted Mar 19, 2015
Cons: It was a little dark in the main lobby at night.
This hotel was great. The room was perfect for my one night stay while in NYC for business. The bed was plush, the bathroom and carpet were both very clean.