Ratings based on 3,011 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange County, CA

Great option in Midtown.

Posted Jun 11, 2015
Pros: Close to Grand Central Terminal. Reasonably priced. Friendly desk staff.
Cons: Better informed bouncers inquiring if rooftop guests are with the hotel or just visiting.
Location: Near Grand Central Terminal. Decent walking distance to bars and restaurants.
I took a risk booking this hotel. There wasn't much information on it but I was pleasantly surprised. The front desk staff was fantastic and very friendly. The rooms were spacious and very comfortable. We ate at the restaurant and visited the rooftop bar. Service was a little slow at the restaurant and the bouncers for the rooftop bar weren't very courteous to the hotel guests, but nothing's perfect. The rooftop bar was a pleasant surprise. It has a great view of the city. Additionally, very close to Grand Central Terminal.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent location, clean and comfortable

Posted Jun 10, 2015
Pros: We liked the location, the friendly, helpful staff and the clean, comfortable room.
Cons: We never used the internet, as the daily charges for a connection were very high!
Location: The location is excellent with the Empire State and Chrysler buildings as well as Grand Central station and many eateries in walking distance
the hotel is very well located to walk to several important sights and also to the grand central station - an important point for us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Last minute reservation

Posted Jun 9, 2015
Made the reservation at the last minute. We have stayed here before and this was our natural, first choice of hotels. Check in took minutes as Expedia handled the booking flawlessly. We were upgraded to a suite level. Great place. Excellent value. Clean!
4 out of 5
Recommended
for Everyone
by A verified traveler from Offenburg

Schönes Hotel mit toller Aussicht

Posted Jun 9, 2015
Das Hotel ist in zentraler Lage so das man viele Attraktionen zu Fuß erreichen kann. Die zu jederzeit offene Dachterrasse ist ein Highlight. Das Hotelteam ist hilfsbereit und sehr freundlich
3 out of 5
Recommended
for Couples
by A verified traveler

Tolles Stadthotel in Midtown Manhattan

Posted Jun 8, 2015
Pros: die Lage
sehr gut gelegenes Stadthotel, vieles fußläufig erreichbar (Empire State Building, Chrysler Building, MetLife Building) und auch die U-Bahn in der Nähe. Sehr freundliches Personal und wir fühlten uns sehr gut aufgehoben. Kostenloser und sehr guter WiFi-Zugang vorhanden.
4 out of 5
Recommended
for Everyone
by A verified traveler from Bayern

Hübsches Hotel in guter Lage

Posted Jun 7, 2015
Pros: Lage und Aussicht auf das Empire State Building
Location: Zentrale Lage mit ca. 10 Minuten Fußweg zu den ersten Sehenswürdigkeiten.
Sehr schönes Hotel mit gut ausgestatteten Zimmern, die jedoch auf den Bildern Hochwertiger / neuer aussehen wir in der Realität. Also die Erwartungen nicht zu hoch ansetzen. Für New York jedoch ein sehr ordentlicher Standard.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 4, 2015
Brilliant stay here at the Shelburne, rooms were kept very clean and all the staff were extremely helpful. Lovely location and would definitely come back again
5 out of 5
Recommended
for Everyone
by A verified traveler from wyoming

Great hotel in a quiet, but well located neighborh

Posted May 31, 2015
Pros: Nighttime rooftop view was fantastic. Walking distance to Grand Central Station; Madison Square Garden, MOMA, Times Square, Central Park, Great shopp
Cons: One of the elevators was out of service.
Location: See above.
Staff was outstanding. Anxious to help even with minor issues. Location close to everything; but still a charming, quiet neighborhood. Good restaurant in the same building; plus excellent others nearby.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester

Great hotel great location

Posted May 29, 2015
Pros: Great restaurant and roof top bar.
Cons: No criticisms.
Location: Well located and convenient for attractions.
The hotel is situated in Murray Hill which is reasonably quiet, but well located in relation to the major attractions in Manhattan. It is just a few blocks from the Empire State Building, Grand Central Station and 5 minutes from 5th Avenue. The area is pleasant and safe and is a great place to base yourself from when in New York.
3 out of 5
by A verified traveler

Hotel looks dated though staff are very good

Posted May 26, 2015
Hotel decor looks dated and could do with updating. Especially given the rates they are charging. Although the staff are extremely helpful and it appears staff helpfulness can be the hotel's USP