Ratings based on 3,072 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Tampa

Convenient location, helpful staff

Posted Jul 14, 2015
Pros: The location and the staff.
Cons: No suggestions
Location: The Empire State Building is a short walk away with plenty of shopping and restaurants.
This hotel is within walking distance to the Empire State Building and many restaurants for any taste including a 24 hour Jewish style deli. The staff went out of their way to accommodate including a room upgrade and printing out my boarding pass when I was unable to access their computer. This was my best New York experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from FL

Great hotel in a central location.

Posted Jul 14, 2015
Excellent staff and location. The room was spacious for NYC and very clean. The staff was superb!
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Pleasantly surprised by this hotel

Posted Jul 13, 2015
Pros: I loved the views from the rooftop
Cons: The restaurant attached was pricey and not very good.
Location: Walking distance to shopping and theater- but far enough away from the crowds and noise
The location, staff and hotel itself were amazing- especially the Rooftop bar!
4 out of 5
Recommended
for Everyone
by A verified traveler

Empire State building view from roof top bar

Posted Jul 11, 2015
Location: Between the Empire State building and the Chrysler building. Good small restaurants nearby.
This hotel is in a great quiet location with small restaurants and grocery stores nearby. And the roof top terrace with a great view of the Empire State building is a big bonus. Hotel guests are allowed access at any time. It's nice to have somewhere to relax away from your room. Our room had two beds but was designed for one. Space was tight and the arrangement meant that one side of the bed did not have a table. The hotel was preparing for a big group in a few days. But as customers, we should not have been inconvenienced; they should have focused on our experience and not a future event. Every hotel guest's experience should be good. If we had not prepaid through Expedia, I would have requested a lower rate because we were inconvenienced. Overall this is a great hotel. I would stay here again, but confirm beforehand that I would get the room I expected to get.
4 out of 5
Recommended
for Everyone
by A verified traveler

Empfehlenswertes Hotel mitten in Manhattan

Posted Jul 8, 2015
Pros: Der Service und die Roof Top Bar.
Cons: Die Dämmung der Zimmertüren.
Location: Alles! Das Hotel hat eine perfekte Lage - man kann quasi ganz Manhattan von dort aus erkunden.
Wir können das Hotel nur empfehlen: Das Team war sehr nett und wir wurden sehr herzlich und unkompliziert empfangen. Das Zimmer war recht geräumig und sauber, das Bett schön groß und bequem. Das Haus liegt zwar in Midtown (also total zentral, Empire State Building, Chrysler B., Times Square, Rockefeller Center etc. fußläufig), aber dennoch in einer Gegend, die nicht allzu überlaufen ist. Die Dachterrasse ist unschlagbar und für Hotelgäste jederzeit zugänglich - auch, wenn die Bar geschlossen hat. Der Ausblick ist genial... Einzig die Zimmertüren sind etwas hellhörig. Aber wir hatten nur am letzten Tag Zimmernachbarn, die sich auf dem Flur lautstark unterhielten. Ansonsten war alles ruhig. Wir haben unseren Aufenthalt wirklich sehr genossen!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2015
Repeat customer and was not disappointed. Service from the front desk to the housekeeping staff was consistently good. Location is several blocks from Grand Central and quiet. Rooms are spacious, well maintained. Will certainly come back again.
3 out of 5
by A verified traveler from Dubai

Great Location

Posted Jul 6, 2015
Well positioned, decent clean room (NYC standards ) Heard they have a great terrace and bar but didn't have the time to try them.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gävle

Fint och trevligt hotell.

Posted Jul 5, 2015
Har inget att klaga på. Jag och min flickvän är jättenöjda med vår vistelse.
4 out of 5
Recommended
for Everyone
by A verified traveler from Leeds

Very good location

Posted Jul 4, 2015
Overall hotel and staff very good. Would stay here again. Bar is expensive though!
5 out of 5
Recommended
for Families
by A verified traveler from Stockholm

Posted Jun 29, 2015
Trevligt hotell, sköna sängar. Rummet var bra isolerat mot trafiken utanför. Lagom långt till tunnelbana. Bra ställen att äta frukost på i närheten av hotellet.