Ratings based on 1,228 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful experience at this hotel

Posted Jan 25, 2015
Experience was wonderful great people that work at the hotel.
3 out of 5
by A verified traveler

立地がどうか。

Posted Jan 25, 2015
ホテルに関しては可もなく不可もなく。偏見かもしれませんが、このホテルの近辺は非常に危険に感じました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom KY

Posted Jan 23, 2015
Every staff member was extremely friendly and helpful from members of the front desk, housekeeping to maintenance.
Comment from Hotel Management
Jan 25, 2015 by Patricia C, Hotel Management
Dear Guest, Thank You for your kind words regarding our staff. I am so pleased to hear that the team was able to accommodate you and make you feel at home. This is the kind of service we love to provide our guests, so thank you for your feedback! I hope we see you again soon. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 20, 2015
Love Love Love .Great location and friendly staff. Highly recomend!!!
Comment from Hotel Management
Jan 25, 2015 by Patricia C, Hotel Management
Dear Guest, Thank You for your kind words regarding the staff and for your 5 star rating! I am so glad that you enjoyed your time with us and we cannot wait to have the opportunity to host you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Redlands, CA

Nice hotel in Brooklyy

Posted Jan 19, 2015
Comfortable room. Bathroom modern, but the drain system is very slow, both in the shower and sink.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Nice hotel, close to shopping and transportation.

Posted Jan 13, 2015
Pros: The location was great.
Cons: Didn't like where the vent was located in the room.
Location: Shopping and transportation was very close, easy to get around and not far from Manhattan,
The staff were friendly and very.helpful, the room was a nice size and a microwave was provided upon request.
Comment from Hotel Management
Jan 19, 2015 by Patricia C, Hotel Management
Dear Guest, Thank You for taking the time to write a comment regarding your recent stay. I am very happy that the staff was friendly and helpful and the room accommodations met your expectations. We look forward to hosting you again in the near future Kind regards,
3 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice place, and good for the price

Posted Jan 12, 2015
Cons: WiFi
All was good, except for WiFi, which didn't work most of the time
Comment from Hotel Management
Jan 19, 2015 by Patricia C, Hotel Management
Dear guest, Thank you for your comment. I am happy that you enjoyed your stay with us, although I do apologize that you had issues with the wifi. I hope we have the opportunity to host you again in the near future Kind Regards
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Central New York

Posted Jan 11, 2015
Pros: Conveniently located to Barclays center.
Cons: Construction made it difficult to find. Also, the hotel had a strict policy that cars had to remain parked during your stay. It's NYC but really?
Location: Barclay's Center was nearby. Within walking distance.
Went to a basketball game at Barclay's Center early fall 2014. Was able to walk to/from the hotel but felt a little scared getting breakfast in the area the next day. Was followed by a man. Hotel stay was very pleasant though. Trip was generally enjoyable.
Comment from Hotel Management
Jan 11, 2015 by Patricia C, Hotel Management
Dear Guest, Thank You for your review! I am very happy to hear that enjoyed your stay with us, I hope that the Game at the Barclay's was just as enjoyable for you! Thank you again for choosing the Sheraton and I hope we see you again soon Kind Regards
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Wilmington, NC

Affordable meets professional.

Posted Jan 10, 2015
Pros: Allowed early check-in, a big plus. Quiet hotel, with Restaurant in lobby. My stay professionally handled by soft-spoken Marissa. I plan to return.
Cons: I found no need for improvements.
Location: Close to diverse restaurants, stores, public transportation, banks and a multiplex theatre.
Very roomy accommodation, King, with spacious bathroom, nice size tv and wonderful pillows and mattress. Slept like a Queen.
Comment from Hotel Management
Jan 19, 2015 by Patricia C, Hotel Management
Dear guest, Thank you for your 5 star rating! I am very pleased that the room was comfortable, and spacious and the Sweet Sleeper bed made you sleep like a Queen. Thank you for choosing the Sheraton Brooklyn, and the next time you are ready to sleep like royalty you know where to find us! Kind Regards,
3 out of 5
Recommended
for Families
by A verified travelerfrom Boston

Very nice Hotel in Brooklyn.

Posted Jan 7, 2015
Pros: It very well located in Brooklyn, the prices vs. services was OK and very convenient for conmute to Manhattan.
Cons: The Breakfast and coffee area, the menu options there and the hours of services. The restaurant can be much better.
The Hotel was OK, clean and with a great location in Brooklyn and very near from Subway. The Hotel needs more facilities and services, like a better and bigger Coffee/Breakfast area, with a good menu or more options for breakfast and extender hours. The restaurant was poor, with a short menu and a wired mix of Mexican food.
Comment from Hotel Management
Jan 11, 2015 by Patricia C, Hotel Management
Dear Guest, Thank You for your review regarding your recent stay with us. I am glad that you enjoyed the hotel and the location. I am however disappointed that the restaurant was not up to par. I appreciate your feedback and I will make sure it gets delivered to the Director of Food and Beverage. Thank you once again for choosing the Sheraton Brooklyn and I do hope we see you again soon Kind Regards,