Ratings based on 1,436 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from montreal
Really wonderfulPosted Jul 2, 2015
I arrived at 8:45 am, and I knew check in was only at 3 pm. The staff was wonderful and I was in my room at 8:55 am! Location is super, lots of shopping close by. There is a lot of construction around the hotel so that is annoying but has nothing to do with the hotel. I was extremely satisfied and would definitely stay there agai .
for Everyoneby A verified traveler
Posted Jul 1, 2015
Staff was very friendly. Ordered Room service twice and food was good and delivered promptly.The location was great-near great shopping area.
for Everyoneby A verified traveler from Montreal
Pleasant and comfortablePosted Jun 30, 2015
Very friendly staff at the front desk (Matthew!) and very helpful. Same for the porter (Cesar). No other interaction though so no comment. The room was clean and comfortable and the bed was great. We were offered an upgrade (a huge balcony!) but unfortunately the weather did not cooperate! Still, having coffee outside with a cigarette was great.
for Everyoneby A verified traveler from Portland, OR
Great location for access to Cobble HillPosted Jun 30, 2015
Our daughter and family live within a ten minute walk of the hotel in Cobble Hill. Hotel has comfortable and quiet rooms at a reasonable price with a professional staff.
for Everyoneby A verified traveler
Ok hotel in a not very nice locationPosted Jun 18, 2015
I did not like the staff behavior and also the location in the middle of an alley which didn't seem to be very safe.
for Everyoneby A verified traveler from brooklyn, ny
AmazingPosted Jun 16, 2015
I enjoyed my stay from the check in to the check out.. I wanted a mini vacation feel and the Sheraton most definitely gave me that feel.. I plan on going again for my birthday and or any other occasion I see fit!
for Everyoneby A verified traveler from Maryland
Great times in New YorkPosted Jun 15, 2015
We had a great time as a family, but had to ask for simple things like trash bags, toothpastes, enough towels for our family, and the key hardly worked at the breakfast bar on the 2nd floor. Also parking is a disaster. However the staff was very nice. Delce was one associate that made the stay worth while. She made my family fell at home when we ate breakfast every morning. Thank you.
for Couplesby A verified traveler from Chicago
Room with no viewPosted Jun 15, 2015
Good location for visiting Bookly and Manhattan. Middle class hotel. Rooms are not made for more than one guest. Great staff. Breakfast closes at 9? That is too early for any leisure traveller. Clean and well priced. Gigantic construction site all around the hotel does not add to the experience.
by A verified traveler
housekeepingPosted Jun 13, 2015
Pros: Starbucks was in the lobby
Location: There was nothing to do near by that was a problem also.
Had to call them for towels never got towels also had to use the same soap for three days. Didn't vacuum the room either had to call them to do that. Send in the description they had a roof top bar but didn't and the swimming was very different that the picture also.
for Everyoneby A verified traveler from Florida
Best reasonable price hotel in BreoklynPosted Jun 12, 2015
Pros: Location, quiet, clever and friendly staff
Cons: A more formal concierge might be helpful to some people who do not know the area.
We stayed here for two weeks and found the staff to be friendly, helpful and concerned for our needs. We enjoyed a high floor facing east so it was quiet. While the street is a mess out in front, the hotel is very capable of making you have a good stay in Brooklyn. Convenient to subway, fast food options and a Macy's.