Ratings based on 266 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom London
Best JFK hotel, although that isn't saying much.Posted Feb 20, 2015
It's an airport hotel, so cynically overpriced and under-quality. But the decor, if shabby, is better than most; they do a creditable hamburger and martini; and the staff are funny, friendly and efficient.
by A verified travelerfrom JFK
Stuck at JFK due to weather.Posted Feb 18, 2015
Pros: The staff at the check-in counter and restaurant were courteous.
Cons: Room 212: Shower door has no handle on the inside to facilitate closing the door from the inside of the shower. Hot water handle on sink needs work
Location: Not in a very good area
Great check-in, pleasant staff. Room 212 door swing hinge does not work, needs realignment. Shower door needs handle in order to close from the inside. Bathroom sink hot water (left) handle needs adjusting. Air condition way too loud. Sliding windows do not have locking mechanism.
for Everyoneby A verified travelerfrom lakeville, ct
Great optionPosted Jan 25, 2015
This hotel was a great option for the night before my trip!!! my only disappointment was you don't get starwoods points when booking through Expedia.
for Everyoneby A verified traveler
Great airport hotelPosted Jan 24, 2015
Arrived late, staff were great, water was hot, room was clean and bed was comfortable. Not sure I need to say more, did exactly what it said on the tin....!!!
by A verified traveler
Worst hotel experiencePosted Jan 11, 2015
First of all, breakfast is not complimentary, the coffee and tea in the morning (only thing that is free) was terrible. And staff were rude and dry a couple of times when I asked for assistance. I was not please with this hotel at all.
by A verified traveler
Clase to JFKPosted Jan 6, 2015
This is a convenient and clean hotel. However, I was displeased with two issues. First, I had an early flight and had to shower with cold water. Second, the system broke and I could not make the check out. The front desk person was going to send me te receipt later (I need it as it was a business trip). I have not received it yet. This is an expansive business hotel near the airport. This two things should not happen.
for Everyoneby A verified travelerfrom Phoenix
Location! Location!Posted Nov 30, 2014
This hotel has a fabulous location close to JFK airport. The rooms are nicely appointed and the staff is courteous and helpful. There is a restaurant on site and a shuttle service to and from the airport. There is on site parking if you need it but the cost is $21 plus tax a nite. Great hotel for a nite's stay!!
for Familiesby Nataschafrom Charlottenlund
Dejlig tæt på JFKPosted Nov 24, 2014 on Hotels.com
Fint til lejligheden. Tæt på jfk med nem shuttlebus både til og fra hotellet. Rummelige pæne værelser. Kedelig morgenmad
by A verified travelerfrom Miami
Convenient, that's all.Posted Nov 20, 2014
Pros: The room was big and clean enough.
Cons: Reallistic rates, improve the breakfast, offer free parking for guests, update the lobby look and size. Put better ammenities in the bath room.
Location: Nothing!!! no mall or good restaurants near by.
Over priced, breakfast is really poor and too expensive. Lobby is really small, my room on the 5ht floor was not that bad, had enough space and the bed was confortable enough. The area where the hotel is looks a little unsafe. I know parking in NY is expensive, but the hotel is in Jamaica, should not be that expensive, the hotel charge its guest $21 plus tax for it!!! Come on. Room service is expensive also and not that good.
by A verified travelerfrom p
Falta coordinacion y una persona que hable españolPosted Nov 11, 2014
Si no llamamos un dia antes. No tenia reservacion y se supone que estaba hecha. El servicio de transporte no me recogio en el aeropuerto