Ratings based on 214 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
83% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler

Posted Sep 22, 2014
My stay was fine, but I was surprised this is a Sheraton. It was at least one star down.
4 out of 5
for Everyone
by A verified traveler

Fine for an airport hotel.

Posted Sep 2, 2014
Surprisingly little noise from planes landing and taking off. Clean and comfortable room. Helpful staff. Wifi did not work.
4 out of 5
for Everyone
by A verified traveler

Great hotel. Great location.

Posted Aug 19, 2014
Pros: I love the comforter beds and clean room.
Location: Good location, close to JFK airport.
Airport noise was not an issue for my stay. Although I tried to check in my room early and was not able to that was my only dissatisfaction. Overall, I would recommend this hotel. I had a great stay.
4 out of 5
for Everyone
by A verified traveler from Hong Kong

Helpful staff, great stay with baby

Posted Aug 12, 2014
The staff were very helpful giving us a crib and even offered us a microwave for the babies bottles. Room service food was good and efficient, overall a great stay and we will be back.
3 out of 5
by A verified traveler from casa de campo

Not so good this time around

Posted Jul 30, 2014
Pros: Close to airport JFK
Cons: Look after the loyalty card guests better
Location: Nothing to do
This is the third time I have stayed at this hotel and the other two times were pleasant with a wonderful soft bed. This time I Was in a pokey room, hard bed and dreadful air conditioner. And the shuttle was late and never any coffee in reception. Disappointing
4 out of 5
for Business Travelers
by A verified traveler from Dubai

Mixed feelings

Posted Jul 26, 2014
Pros: Proximate to the airport with regular shuttle service to airport.
Cons: Facility to have metered cabs available if required
Location: Very close to the airport but too far away from city centre. Nothing much to do in the vicinity
Nice hotel with courteous staff, near the airport. Location might be a handicap if you have plans to go into the city especially since public transport from hotel is poor.
4 out of 5
for Personal Event
by C from Toronto

Nice hotel

Posted Jul 2, 2014 on Hotels.com
My stay in the Sheraton JFK was comfortable. The rooms were clean and spacious. The bathroom was stocked with useful toiletries. I opted for a club room which was good value as breakfast and afternoon snacks were provided on the same floor as the room.
4 out of 5
for Overnight Stay Before Destination
by Chris and Heather from NZ

Convenient and Comfortable

Posted Jun 20, 2014 on Hotels.com
After an epic trip to New York (30 hrs) we were wanting a bite to eat and a comfortable bed. The Sheraton was excellent on both. The only issue we had was one of our own making, not being sure about catching the shuttle to the hotel. The key is to take the AirTrain to Federal Circle and follow the signs to the shuttles. Once at the Hotel we found the room really comfortable and ordered up some room service which was delicious. Thanks for having us!
4 out of 5
for Business Travelers
by traveler from JFK Airport, NY

A night before take off

Posted May 30, 2014
Pros: The bed, the pillows, the shower and the coffee
Cons: Elevator could be taken more care of
Location: not much, it is near the airport
If you are looking for a comfortable place to stay previous to an early flight at JFK this is your option. Free shuttle to the airport every half an hour.
5 out of 5
for Families
by Henrich from delaware

Posted May 27, 2014 on Hotels.com
I have very good time in this hotel thanks very much for all