Ratings based on 812 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
92% of guests recommend
4.1 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom new york

It was a pleasant experience

Posted May 22, 2015
Pros: Met warm people and found the breakfast period a good opportunity to meet warm and gentle people
Cons: The space in the rooms
Location: Excellent
The breakfast was rich and the internet made a good company
4 out of 5
for Everyone
by A verified travelerfrom Sydney, Australia

Soft Landing

Posted May 19, 2015
After an airplane journey of momentous delays I arrived to find a clean and comfortable room. The airport shuttle was a great help and certainly saved me a bundle as I went back to airport to meet my friend who arrived on a later flight and then we used it go return to airport the following day to hire a car. Breakfast was handy and the coffee was a life saver. Overall it was a soft landing after a most arduous journey.
5 out of 5
for Everyone
by A verified travelerfrom b.c

Great hotel

Posted May 11, 2015
The stuff was nice and picked up from the airport. I recommend it, and it was a great stay and good buffet
2 out of 5
by A verified travelerfrom nc

Hotel stay

Posted May 7, 2015
Pros: The staff was nice
Cons: Needed a iron in the room
Location: Nothing really to do nearby
The staff was nice,but the room was really small for a king sized bed,no walking space.
1 out of 5
by A verified travelerfrom UK


Posted May 4, 2015
Pros: room was fine
Cons: staff communication, etiquette, professionalism
Location: close to airport
Not one to moan especially when looking for a good value deal but this was so bad... No shuttle as broken down so charged me for a taxi-have to chase refund Charged me for other random things which I did not have Double charged my credit card for the room (booked through expedia) Failed to hand over an important package delivered especially for me only to find it had been there all along, then had huge communication issues with staff to try and get it back...really annoying and the whole stay created so much work to get funds back and item recovered... Staff communication is very very poor
3 out of 5
for Business Travelers
by A verified travelerfrom NARTIA

Federal Circle Stationにて無料のpick upサービスがありましたが、駅に

Posted May 1, 2015
Pros: ホテルの朝食(コンチネンタルブレックファ-スト)の種類が豊富。ロケーション、フロントの対応が良い。
Location: 空港から無料のシャトルで10分程度
FCOまでの乗り継ぎまでJFKにて12時間あったため滞在しました。Federal Circle Stationから無料のpick upサービスがありますが、駅に設置のホテル無料直通電話のリストにないため、個人でホテルにpick upの連絡をする必要があります。朝6時にpick upの連絡を入れましたが、忙しいとのことで結局9時まで待たされました。早朝にホテルの無料送迎を使用したい場合はこの辺を考慮する必要があると思います。(ホテルから出発のお客さんを各ターミナルに送ったあとのpick upしてくれるので遅くなるとのこと)Early check INはUS20ドルにて(空室状況により)可能でした。ホテルの朝食(コンチネンタルブレックファ-スト)はこの手のチェーンホテルにしては種類も豊富。Transitには最適なホテルで満足でした。
5 out of 5
for Everyone
by A verified travelerfrom montreal

Very nice hotel but parking was limited

Posted Apr 24, 2015
Pros: The manager was very helpful and friendly
Cons: Perhaps the shower
Location: It's ok when you have your own transportation
Excellent and breakfast was great and very clean hotel will go back any time
5 out of 5
for Everyone
by A verified travelerfrom Ohio

Greate! Hotel team friendly.

Posted Apr 20, 2015
We'll used it again. We were In NY for vacation. Family of four and four more friends.
3 out of 5
for Everyone
by A verified travelerfrom Sao Paulo, Brazil

Hotel is new, no parking guaranteed

Posted Apr 17, 2015
I stayed with my family in this hotel just one night, because I would get a flight at JFK early the next day. The hotel is good, looks new. Rooms are a bit small. They say there is free parking, but their parking lot is small and when we arrived we had to park in the street, which was a problem because I was carrying a lot of lugagge. But overall, if you dont need to park inside, it is a good deal.
2 out of 5
by A verified traveler

The room was small for double bedroom.

Posted Apr 11, 2015
I would go back probably by myself but it's not big enough for a family of 4. Over all the service was ok.