Ratings based on 621 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Posted Apr 2, 2015
Too far from JFK Nd shuttles from airport took FOREVER ...and in the morning they only go on the hour so had to get there really early for flight.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Hotel w/shuttle to JFK airport

Posted Mar 18, 2015
Pros: Front desk staff!
Location: We didnt see much to do nearby, but we took the shuttle to the metro stop at the F Line and took the train into Manhattan. They gave us a map too.
Our flight was cancelled so we were stuck in NY overnight. Used Expedia to find this hotel. No trouble booking via internet. Excellent front desk staff, very helpful. They helped us with travel plans and the shuttle took us to the Metro stop.The hotel has a shuttle to JFK airport which is a good distance away. Monica keep us informed via phone when shuttle was on its way. The room was nice and clean. Breakfast downstairs was good also.
Comment from Hotel Management
Mar 28, 2015 by Monica, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always heartwarming to hear that guest's have enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 17, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Monica H. Front Office Supervisor
3 out of 5
Recommended
for Couples
by A verified traveler

No storage

Posted Mar 10, 2015 on Hotels
It was good but I didn't get any thing to put my jacket in I had to throw it on the chair and I couldn't even use the chair but overall it was good
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We apologize for your disappointment in not having enough closet space. It is always heartwarming to hear that guest's have enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt, Hessen

1 Nacht

Posted Mar 9, 2015
Wir haben nur 1 Nacht in diesem Hotel verbracht. Das Hotel war sehr schön und neu. Das Personal war sehr freundlich und auch das Frühstück war in Ordnung. Für eine Übernachtung in Flughafennähe mit kostenlosem Flughafentransfer immer wieder gerne. :)
4 out of 5
Recommended
for Personal Event
by Lalisa from houston texas

My stay at the sleep inn

Posted Mar 9, 2015 on Hotels
The hotel service was good. They are prompt and courteous the driver on the shuttle drove like he was in a video game. But the overall stay was fine they are very clean and the room was nice and cozy.
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
Thank you so much for replying to our survey and will share it with our team. They serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always heartwarming to hear that guest's have enjoyed their stay. We strive to keep and clean and comfortable environment. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from clay

Nice hotel

Posted Mar 4, 2015
Good hotel, clean and nice employees, close to the transit system and They have shuttle, ordering food was easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comment from Hotel Management
Mar 28, 2015 by Monica, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate your kind words and value your feedback. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. Glad you found ordering in from one of the many local restaurants that deliver to the hotel. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Getaway With Friends
by Jason from Montgomery, AL

Cozy, clean, good amenities

Posted Feb 26, 2015 on Hotels
The free breakfast was pretty good, and the location was nice. The best part was the free shuttle to the subway and airport. The room was small, but cozy, and since I stayed alone, size wasn't an issue for me. The appliances and television didn't work, so I'm not sure if they were even plugged in, but I didn't really end up needing them anyway. Overall, a good bargain.
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback. Thank you for bringing that maintenance issue to my attention. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Couples
by A verified traveler

Affordable stay

Posted Feb 23, 2015 on Hotels
It was nice and sweet.
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback . It is always a pleasure to receive positive feedback. glad you enjoyed your stay and hope that you visit us again. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 22, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Monica H. Front Office Supervisor