Ratings based on 616 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Real nice for a good price

Posted Jun 22, 2015
Pros: Very clean facility, friendly staff, reasonable price, free parking, good complementary breakfast
I stayed in a small room with single king bed that seemed more the size of a queen. That said, I really didn't need much space and the room was very clean and pleasantly appointed. Couple of problems....the arms on the desk chair were loose and ineffective and the smoke alarm rang a few times during the night for no apparent reason. Neither were bothersome. When I reported theses things they said they would fix them immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice rooms. Staffs are pleasant. Good breakfast.

Posted May 29, 2015
Pros: Like I said, the rooms are nice and quiet.
Cons: More TV show choices. Don't ask for a deposit at check in, it's a turn off.
Location: Not a lot. There are a couple of night clubs within 5 miles. depending on prefderences if you're a single guy that like fun with girls, you'll like th
Tha fact that they required a deposit at check in is not pleasant at all. I never had to do this at any previous hotels.
1 out of 5
by A verified traveler from Florida

Cannot Recommend - Do Not Stay Here

Posted May 18, 2015
Pros: Nothing
Cons: Location
Location: Be afraid, be very afraid to venture outside.
First off, there are two Sleep Inns that call themselves JFK Airport locations, the one we booked at 177-08 Liberty Ave. in Jamaica, NY states on their website that they are 4.2 miles from JFK, the truth is more like 10 miles from JFK (unless they meant "as the crow flies"). I called weeks in advance to clarify their shuttle service, I called just before 10:30 PM from sidewalk outside JFK baggage claim and was told we had to take the train to Federal Center to get shuttle. We had not been told about the train previously, anyway, rather than risk not making the shuttle we opted to take a cab to hotel, the driver was reluctant to take us, we found out shortly what a bad neighborhood the hotel was in. At check-in the clerk was nice, but we had an uneasy feeling about the place, as several people were roaming around acting strange. The desk clerk said our room was on the 1st floor, I said we would appreciate a room on a upper floor where it should be quieter. He stated it was safer on the first floor. Here is was almost midnight and our choices were limited. The desk clerk helped us to our room with our luggage (6 bags, we had been on vac. for 3 weeks). We were very tired due to the lateness of the hour and an international flight. The night was a nightmare, fire trucks, police sirens and to make matters worse people kept banging on doors and asking to be let in the rest of the night. Expedia should have this hotel in its inventory, also the train to shuttle is $5.PP.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York City,NY

Love that is close to JFK airport.

Posted May 16, 2015
Pros: The room and the bathroom was super clean and nice.
Cons: The parking needs improvement
Location: The location it's to far from getting basically anything.
I enjoy being in this hotel and the fact that is close to JFK airport it makes the stay in the hotel convenient. The room was clean,nice and comfortable. I like everything from this hotel and don't have no complaints. i just want to say thank you and keep up the good work :-)
Comment from Hotel Management
Jun 21, 2015 by Monica, Hotel Management
Dear Valued Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always heartwarming to hear that guest's have enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel

Posted May 14, 2015
Wouldn't have thought it but it was nice comfortable espevisk
Comment from Hotel Management
Jun 21, 2015 by Monica, Hotel Management
Dear Valued Guest, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always heartwarming to hear that guest's have enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
3 out of 5
by A verified traveler

Posted Apr 2, 2015
Too far from JFK Nd shuttles from airport took FOREVER ...and in the morning they only go on the hour so had to get there really early for flight.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Hotel w/shuttle to JFK airport

Posted Mar 18, 2015
Pros: Front desk staff!
Location: We didnt see much to do nearby, but we took the shuttle to the metro stop at the F Line and took the train into Manhattan. They gave us a map too.
Our flight was cancelled so we were stuck in NY overnight. Used Expedia to find this hotel. No trouble booking via internet. Excellent front desk staff, very helpful. They helped us with travel plans and the shuttle took us to the Metro stop.The hotel has a shuttle to JFK airport which is a good distance away. Monica keep us informed via phone when shuttle was on its way. The room was nice and clean. Breakfast downstairs was good also.
Comment from Hotel Management
Mar 28, 2015 by Monica, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always heartwarming to hear that guest's have enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Mar 17, 2015 on Hotels
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Monica H. Front Office Supervisor
3 out of 5
Recommended
for Couples
by A verified traveler

No storage

Posted Mar 10, 2015 on Hotels
It was good but I didn't get any thing to put my jacket in I had to throw it on the chair and I couldn't even use the chair but overall it was good
Comment from Hotel Management
May 30, 2015 by Monica, Hotel Management
We very much appreciate and value your feedback and will share it with our team. Responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. We apologize for your disappointment in not having enough closet space. It is always heartwarming to hear that guest's have enjoyed their stay. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Monica H. Front Office Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Frankfurt, Hessen

1 Nacht

Posted Mar 9, 2015
Wir haben nur 1 Nacht in diesem Hotel verbracht. Das Hotel war sehr schön und neu. Das Personal war sehr freundlich und auch das Frühstück war in Ordnung. Für eine Übernachtung in Flughafennähe mit kostenlosem Flughafentransfer immer wieder gerne. :)