Ratings based on 2,096 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveler

Posted Mar 3, 2015
have to check out at 12 or there is a huge charge ``
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamilton, Ontario, Canada

Nice hotel close to Cape Liberty Cruise port.

Posted Mar 2, 2015
The hotel was easy to find. We were happy with the size and cleanliness of the suite. There was a bit of a technical issue with the boiler so we could not get hot water for showers. The staff were excellent and we received a discount which we felt was more than fair. The complimentary breakfast was nicer than most hotels we have stayed at. We would definitely recommend to others.
4 out of 5
Recommended
for Everyone
by A verified traveler

Out of the Way Location

Posted Mar 1, 2015
Pros: It was clean.
Cons: Better signage for finding this location in the dark.
Location: Almost impossible to find in the dark. Improved signage would help a lot.
They could not find my reservation. Finally, they found it under a Jr.and not my last name. The closet door was sticking and there were no instructions for the use of the thermostat.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Covington, GA

Nice hotel with great amenities.

Posted Mar 1, 2015
Our family enjoyed staying here. Customer service was friendly and efficient. Amenities were great...especially the complimentary breakfast! The only issue was that parking was $12/day and the parking lot was a sheet of ice. We were worried that either is or our children would slip and hurt ourselves on the ice in that parking lot! Otherwise, great stay!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Ok

Posted Feb 28, 2015
Ok enough if you are looking for a night stop over. Very large rooms and convenient shuttle buses every half hour.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom fairview Pa

Convenient

Posted Feb 25, 2015
Worked perfect for what I needed on my business trip!
3 out of 5
Recommended
for Everyone
by A verified traveler

Last Minute Booking

Posted Feb 23, 2015
Pros: Beds were comfortable and clean.
Cons: Better options for food. We had to buy frozen pizzas from their Mini Mart store. No restaurants nearby. This hotel needs a restaurant.
Location: There really isn't much in this area to see. It is an airport hotel, so most people only staying one night.
Due to a winter storm, our flight out of Newark was cancelled. I needed to book a hotel for one night and chose the Springhill Suites by Marriott at Newark Liberty Airport. We waited approx. 30 minutes for the hotel shuttle bus to pick us up. Upon arrival, the front desk clerk was friendly and checked us in quickly. There was a pool near the lobby and there must of been a large group of kids staying there that night as they were all in the pool and lower level of the hotel. We were assigned a room on the sixth floor, which considering the noise from all these kids, was relatively quiet. Room was a bit outdated, but was clean and the King bed and Sofabed were comfortable. Breakfast was the usual hot/cold buffet. Nothing outstanding, but just okay. If I ever had to stay in the EWR area again, I would consider this hotel. No restaurant in this hotel and not much around the area if you want dinner. Poor selection of Coffee and tea in lobby, with only artificial creamers available and NO milk.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newark, DE

Very nice

Posted Feb 22, 2015
Pros: Clean and full function
Cons: no
I normally do not rate the hotels I stayed, but I would recommend this one to everybody. Love it!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 21, 2015
Hotel boiler went out do no hot water and no shower. That was difficult as was traveling by air and unable to shower prior to arrival to hotel.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Porto Alegre, Brazil

Near Newark Airport, easy access

Posted Feb 19, 2015
We spent 2 nights and it met our expectation, room is good, breakfast with several option and the front desk very helpfull, shuttle bus available.