Ratings based on 1,347 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great service

Posted Jul 15, 2014
Great service by staff - arriving at 9am, we were offered breakfast while waiting for our room to be ready. After 5 mins we got our room. The hotel is a little bit off if you are planning to go to Manhattan --
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Nice Hotel , would stay again!

Posted Jul 14, 2014
Pros: Decor,
Cons: tv is in a weird location beds are a little rough worst pllows of all time. totally flatten with any pressure
Great Hotel, NIce modern decor. comfortable nice snack bar, friendly courtieouse staff
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 11, 2014
It's a very good hotel with great staff and facilities.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2014
Cons: There was NOOOO food places around.
We were only there for one night but the shuttle to the airport was very nice and convenient.
Comment from Hotel Management
Jul 9, 2014 by SHSNAGM, Hotel Management
Dear Anonymous, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty. I would like to thank you as well for your continued loyalty and for mentioning our convenient and complimentary shuttle that runs to and from Newark Airport 24 hours a day. Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty. Regards, SHSDOS
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2014
Nice rooms and comfortable beds but the breakfast buffet kind of sucked to me could be better.
5 out of 5
Recommended
for Everyone
by A verified traveler from pennsylvania

Nice hotel and close to the Outlet Collection

Posted Jul 5, 2014
Easy to find and accessible to the hi -way. A comfortable place to stay . How I wish we stayed longer. Breakfast was excellent for the money we spent. I will recommend this to my family and friends .
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Jul 1, 2014
Pros: Rooms are nice and very comfortable. Breakfast was good and room rates are very cheap if planning to visit NYC.
Location: Locating the hotel was the only challenge; however, only minutes away from Newark Penn Station.
This was the second Springhill Suites we stayed and both were excellent stays. Would highly recommend it if visiting New York City.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to highway

Posted Jun 30, 2014
Clean, comfortable, friendly service and a great breakfast selection
5 out of 5
Recommended
for Everyone
by Yelena from California

Excellent Stay

Posted Jun 24, 2014
I stayed at this hotel overnight - everything was absolutely perfect: staff was very helpful, room was super clean, comfortable, just what the tired traveler needed. Thank you.
3 out of 5
by sue from coconut creek, fl

hotel is a little old...the bed sloped up at feet

Posted Jun 24, 2014
Pros: complimentary breakfast,coffee maker hairdryer..extra shampoo soap available upon request, came to hotel because of Newark airport shuttle
Cons: newer lobby...less musty odor? newer front desk? you can hear through the walls if someone coughs or speaks
Location: convenient to airport that's it shuttle bus
hotel seems a little old. it was clean, but not impressive...good it had a fridge and sink bathroom seemed old
Comment from Hotel Management
Jun 25, 2014 by SHSNAGM, Hotel Management
Dear Sue, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty. Thank you for making note of our all-suite property which boasts guest suites with microwaves and refrigerators. I am disappointed to hear of the issues that you encountered and can assure you that they are certainly not typical of the high standards we set for ourselves in these regards; our newly renovated hotel should not give the air of being dated. Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty. Regards, SHSDOS
Comment from Hotel Management
Jun 25, 2014 by SHSNAGM, Hotel Management
Dear Sue, Thank you for taking the time to provide feedback on your recent visit to the SpringHill Suites, Newark Liberty. Thank you for making note of our all-suite property which boasts guest suites with microwaves and refrigerators. I am disappointed to hear of the issues that you encountered and can assure you that they are certainly not typical of the high standards we set for ourselves in these regards; our newly renovated hotel should not give the air of being dated. Thank you again for your feedback. I hope that you will allow us another opportunity in the future to demonstrate the high level of service that our guests have come to expect from the SpringHill Suites, Newark Liberty. Regards, SHSDOS