Ratings based on 2,651 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Ótimo custo benefício em Manhatan

Posted Jan 30, 2015
Bom espaço no quarto. Boa localização, apesar de ficar ao lado do terminal rodoviário Port Authority. Metrô Azul na esquina.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver BC

Great location - close to everything, great staff

Posted Jan 28, 2015
Pros: Staff, comfort, breakfast, location
Cons: Sewage system:)
Location: Time Square and Subway are a couple short blocks away. Can't beat the location! Port Authority did not bother at all!
Excellent hotel, clean and comfortable room, and attentive staff. We arrived early in the morning and even though there were no rooms available yet, we could leave our luggage at the hotel and got a phone call advising when we could come back. There were no problems with the elevators - whatsoever. The only challenge we had was the toilet that did not function properly. We were kindly offered a different room but did not want to move - mostly because we wanted to keep a room with a view at the 21st floor. You can see a bit of the river and a bit of Time Square from the window. The problem was taken care of immediately, as much as it could physically get fixed. It was so nice to get a box of chocolates from the management the next day, for the inconvenience we had. The stay was very enjoyable and we will definitely come back!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Yorkshire

Excellent hotel would definately recommend

Posted Jan 27, 2015
Hotel is well located near Times Square & right across the street from the subway & bus station. Rooms are a good size with a kitchenette & the beds are super soft! Hotel provides a complementary breakfast which is so convenient & its nice to meet the other guests. They also have drinks & food 3 nights but we didnt make it back in time to attend. All the staff were a credit to the hotel, very friendly & happy to help. Will look at this first if we ever get chance to go back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sao Paulo.

Boa localização e ótimo café da manhã!

Posted Jan 27, 2015
Perto do Times Square e 3 minutos do metrô. Ótima equipe e excelente café da manhã para começar o dia!!!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2015
Everything was great! Hotel staff was responsive and helpful. Everything was very clean, and we really enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london ontario

Amazing deal!

Posted Jan 25, 2015
The room was nice and clean, great little kitchen and comfy bed. The "happy hour" was outstanding, as was the breakfast. Great location too!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boulogne

Au coeur de Manhatan

Posted Jan 24, 2015
Très bien placé à proximité des métro des théâtres de Time square : bref tout pour plaire. Mais le hall est petit et souvent la queue ou longue attente des ascenseurs. Pour les petits déjeuners c'est la foire d'empoigne. Je conseille de s'abstenir. On a l'embaras du choix hors et près de l'hôtel. Chambre trés correcte mais défaillances quant au ménage. Le placard penderie est petit et mal pratique dans notre chambre.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good position and great service

Posted Jan 24, 2015
Pros: Service, comfort levels, breakfast and evening reception.
Cons: Three lifts struggled to look after everyone at peak times!
Location: Central Park and Ground Zero both achievable by foot, Grand Central Station and Library close by, 5th Avenue shops and Macy's, Metropolitan Art Museum
The staff at this location couldn't do enough to help, room was clean & comfortable, breakfast good and evening reception appreciated. Location ideal for visiting all parts on Manhattan. Would recommend this hotel to anyone visiting NYC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

Great hotel, friendly staff / great location

Posted Jan 24, 2015
Excellent location, really friendly staff and the free wifi and happy hours on Tuesday's and Wednesday's a great touch! Will definately be back!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester

Great location comfy rooms

Posted Jan 23, 2015
Loved this hotel , clean, great location to explore any area of New York , near subway and a few minutes from main area of times square , complimentary breakfast . Rooms have a little kitchen with fridge with coffee machine and microwave . Very cosy beds .Would definatley stay here again.