Ratings based on 3,103 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Excellent staff, excellent stay and ideal location

Posted Jun 30, 2015
Pros: Staff, location & breakfast included and free wifi (which wasn't available in many locations in NY)
Location: Location is 5/10 from Times Square, theatre and near the hop on hop off buses to visit attractions.
Excellent staff, excellent stay and ideal location
4 out of 5
Recommended
for Business Travelers
by A verified traveler from New Zealand

A practical hotel with a convenient location

Posted Jun 30, 2015
Pros: Friendly staff members - especially those who were serving breakfast every morning. Convenience and practical aspects of this hotel Comfortable bed
Cons: A kettle to boil water for tea would be more useful for the coffee brewer. The hotel should furnish its rooms with proper curtains.
Location: Time Square is just around corner, and it's not far away from the 5th Ave.
I was not impressed by the hotel when I first arrived as there was a considerable gap between the pictures of the hotel and the reality. Based on the price we paid and the pictures of the rooms on the website we expected a spacious and bright room; but in reality the room was small with everything cramped in. After staying there for the first 4 days, however, we felt that this hotel grew on us. We went on a tour for four days after these first four days and stored our luggage there and came back for another 3 nights. We felt that this hotel is not as grand as it presents on its website but is practical to travelers. By “practical” I mean that with breakfast included, free laundry and kitchen facilities in rooms this hotel provides travelers with convenience most hotels won’t have. I don’t quite understand why the hotel does not provide real curtains instead of two trips on both sides. We had to use a safety pin to pull these two strips together in order to have privacy in our room. Otherwise we could not turn on the lights as people could see through.
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Coast FLorida

great location great breakfast family friendly

Posted Jun 29, 2015
Location: great location close to times square, shopping and tourist destinations
We found hotel staff to above and beyond our expectations, very friendly and accommoodating great location great breakfast would definately stay again and recomment to others
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Hotel by Times Square

Posted Jun 29, 2015
Pros: Comfort, price, and location. Easy for night spots and bus to airport.
Cons: More lifts (elevators). Average wait time about 4 minutes for lift.
Location: Its Times Square New York. Depending on your energy levels and stamina anything and everything is here.
Good Hotel, good breakfast, very nice rooms. Good Hotel, good breakfast, very nice rooms. So good I had to repeat myself.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2015
Nice location....nice hotel staff.... Cleaniness to be improved
5 out of 5
Recommended
for Everyone
by A verified traveler from Wollongong, Australia

Close to Times Square, Theatre district etc

Posted Jun 26, 2015
Pros: Central location, good breakfast, free use of laundry, in room microwave, sink and dishwasher.
Cons: Sometimes the lifts were slow at peak periods.
Enjoyed our stay due to the location being close to theatre, Times Square, restaurants, Museums and and shopping. The underground at 42nd street was close by. We visited the World Trade Centre, Brooklyn via Brooklyn Bridge, Empire State Building, MOMA, the Met, the Guggenheim, the High Line and went to see Les Miserables and Chicago at the theatre. Highly recommend Eataly for dinner. You must stroll though Central Park!
4 out of 5
Recommended
for Everyone
by A verified traveler from valenciennes

Hotel accueillant

Posted Jun 26, 2015
Hotel proche Time Square, chambre calme propre et climatisée. Literie confortable. Buffet petit-dej copieux.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
A lovely hotel, helpful staff, comfy bed (hard pillows, though). A slightly dicey area to walk through to get there, but, overall, everything, especially the breakfast, was wonderful. I would stay there again!
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location, clean and affordable

Posted Jun 22, 2015
I thought the location was really good, 5 minute walk to Times Square. The hotel was clean, however the maids literally only make the bed that is it. The free breakfast is a nightmare and if your relying on using this facility please be aware you can't get a table so you end up walking out and getting something else. Other than that the rooms accomadate a very cheap if that's what you need with the kitchenette etc, staff are also very friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from nyc

Excellent!

Posted Jun 13, 2015
Everything was super at this hotel. Great breakfast clean rooms close to Times Square. We will stay here again!