Ratings based on 3,149 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, comfortable, clean hotel.

Posted Jul 28, 2015
Clean, quiet, friendly staff, and amazing breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Torino

Ottimo suites hotel a 5 minuti daTimes Square

Posted Jul 27, 2015
Hotel comodissimo a tutti i servizi, 5 minuti a piedi da Times Square e un minuto alle metro più usate oltre a bus. Perdonale disponibile e cortese e camere ampie con cucine adeguate. Colazione compresa nel costo abbondante anche se non molto varia. Personale di sala attento e con continuo ricambio di alimenti. Sala un po piccola per la quantita di ospiti, ma se si scende presto non ci sono problemi. Ottima l'idea dell'aperitivo serale il merc. Gio. E ven. Aria condizionata esagerata nella sala breakfast. In generale OTTIMO.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location!

Posted Jul 26, 2015
Pros: The staff really make the hotel.
Cons: The lifts are very slow, although I am not sure how this can be improved.
Location: A good Thai restaurant if you turn left and left again out of the hotel, as a reasonable meal alternative to the high prices around Times Square.
The hotel is very close to Times Square, within walking distance of Central Park, all subway stations and shops. The staff are amazing, nothing is too much trouble. Especially concierge who not only booked us a cab to return to the airport, but it turned out to be a stretch limousine! The free breakfast is a good start to the day. Although it is always busy, we always found a seat and there was always plenty of food.
4 out of 5
Recommended
for Everyone
by A verified traveler

Emplacement idéal

Posted Jul 25, 2015
Pros: Les services de l’hôtel (petit déjeuner, repas offert en semaine, machine à laver gratuite). Chambre familiale confortable avec une cuisine.
Cons: C'est assez compliqué de trouver une place pour déjeuner le matin en raison de l'influence. Et il y a parfois beaucoup d'attente pour les ascenseurs.
Location: Situé devant Port authority terminal (bus, métro), près du New York Times. Tout près de Times square, et quartier des théâtres.
Hotel idéalement situé pour une première visite de Manhattan. A 5 mn de Times Square et une bouche de métro au bout de la rue. Nous y sommes resté 10 jours. Hotel très confortable et accueillant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, Texas

Nice Hotel

Posted Jul 23, 2015
Pros: Friendly staff
Cons: The elevator was always busy. We waited each day about 10 minutes for the elevator to leave the hotel. The breakfast buffet was always overcrowded.
Location: The location was very busy and dirty.
We really enjoyed staying at Staybridge in New York. The concierge and bellboys were friendly and helpful for ideas of where to eat or using the subway. The hotel itself was nice and clean. The area where it is located is somewhat dirty and noisy due to construction of other hotel nearby.
5 out of 5
Recommended
for Everyone
by A verified traveler from Porto Alegre

Excelente hotel na Times Square

Posted Jul 21, 2015
Pros: Localização, quartos, café da manhã.
Location: Muito perto da Times Square e de estações de metro. Excelente localização para turistas em Nova York.
Minha hospedagem nesse hotel foi excelente. Perto da Times Square, de estações de metrô e na frente da rodoviária de NY (Port Authority). Muito fácil de se locomover. Quarto ótimo, novo, boas camas, cozinha equipada com geladeira grande, máquina de lavar louça, microondas e cooktop. Ar condicionado funcionou muito bem. Banheiro limpo, chuveiro com bastante água e bem quente. Café da manhã excelente, já incluído na diaria. Tinha sucos, leite, café, iogurte, pães, ovos mexidos, bolo, etc... Fiquei entre 3 adultos e uma crinça. providenciaram berço sem problemas. O quarto não é muito grande, mas deu para ficar todo mundo e oito malas sem problemas. Recomendadíssimo. Valeu cada centavo.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne Australia

Posted Jul 20, 2015
Great Hotel, close proximity to Times Square, subway and bus terminal directly across the street. As previously mentioned the elevators can be slow in the busy periods and may be a bit of wait for table at breakfast however booked the hotel knowing that in advance so knew what yo expect, not in s five star location however value for money, I woild say again..
5 out of 5
Recommended
for Everyone
by A verified traveler from Daphne, AL

Nice and clean, very close to Times Square

Posted Jul 20, 2015
We had a broken air conditioner the first night that was fixed the next day and the staff sent up wine and chocolates for the inconvenience. Great customer service! Good breakfast buffet, quiet rooms, great location, close to subway. We will definitely stay here again and recommend to friends!
5 out of 5
Recommended
for Everyone
by A verified traveler from ny

bonne situation géographique

Posted Jul 20, 2015
Pros: situation salle de sport laverie permet de voyager léger (quoi que les vêtements de marque sont abordables :+)
Cons: a l' heure du petit déjeuner il y a foule, plus de places assises malgré l 'ouverture de salle supplémentaire
Location: la situation géographique permet l 'exploration de NY avec une bonne paire de basket muni d 'un bon guide avec le métro coco island est à coté ....
certain guides touristiques sont totalement erronés on trouve porte close ou attractions disparues etc mieux vaut partir avec plusieurs guides et faire les recoupements , un seul guide ne m'a pas déçu ...
3 out of 5
by A verified traveler

Good location

Posted Jul 18, 2015
The hair dryer did not work, the iPod dock could not charge my phone and the pillows were too high