Ratings based on 475 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
85% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Poughkeepsie, NY

Comfortable but no amenities

Posted Jan 14, 2015
Pros: Close to my destination with easy parking. Nice flat screen TV with DirecTv programming. Adequate outlets to plug in and charge phones etc.
Cons: No vacuuming the hallway until after 11:00 am on a Sunday morning.
Location: Nice coffee and bagel shop across the street
Somewhat noisy with JFK air traffic until 2 am. Used an iPod and earphones to help.
Comment from Hotel Management
Mar 7, 2015 by Vincent, Hotel Management
Air traffic can occasionally be bothersome. We are just across the bay from JFK Airport
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nanjing, CN

A totally good motel

Posted Jan 3, 2015
Pros: All facitities works very well.
Cons: You can smell some people are smoking in the motel because the motel provides some smoking-allowed room.
Location: It's near JFK airport and it's not too far away from a bus stop which can take you to downtown.
Everything is generally good but not top level. Sometimes you can smell the smoke because this motel has some rooms which allow people to smoke.
Comment from Hotel Management
Jan 12, 2015 by Vincent, Hotel Management
Thank you for your comments. I hope we can make your next stay even better.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom woodhaven

wonderful view,staff, thank to Christine.

Posted Dec 31, 2014
Pros: good place in queens.
Cons: roomatt......housekeeping have to 2 do better job....
Location: bay , beach , catering....
couple times, i wish to stay more often...VERY HAPPY THANK U SURFSIDE TEAM...
Comment from Hotel Management
Jan 12, 2015 by Vincent, Hotel Management
Thank you very much for staying with us! We look forward to seeing you again. Happy New Year from our family to yours.
3 out of 5
Recommended
for Couples
by Pagetfrom Australia

Review

Posted Dec 28, 2014 on Hotels.com
Great service!!
Comment from Hotel Management
Jan 1, 2015 by Vincent, Hotel Management
Thank you Paget. We are a family owned and operated motel and we try to treat our guests like family.
4 out of 5
Recommended
for Couples
by Robertfrom Tampa

Good overnight stay

Posted Dec 23, 2014 on Hotels.com
We were looking for a place to stay the night close to JFK for a early morning flight. The staff was very helpful on places to eat. The only downside to the stay was that planes taking off to the west from JFK were a bit loud. I will stay there again though should the need arise.
Comment from Hotel Management
Dec 31, 2014 by Vincent, Hotel Management
Sorry about the plane noise. Sometimes they do change flight patterns to take off and land over Jamaica Bay. I hope you tried some of the local restaurants, they're fantastic.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Motel close to the JFK airport.

Posted Dec 21, 2014
My experience for one night was great. Clean room, friendly front desk lady. Friendly shuttle driver, the transportation was on time and no problems. Motel very close to the airport ,very convenient. Bed was comfortable.
Comment from Hotel Management
Jan 1, 2015 by Vincent, Hotel Management
Thank for for your comments Jessica. We are here to ensure your stay is great!
2 out of 5
Recommended
for Families
by A verified traveler

Comfortable

Posted Dec 3, 2014 on Hotels.com
comfortable, nothing fancy.Good diner right down the street.
Comment from Hotel Management
Jan 13, 2015 by Vincent, Hotel Management
Crossbay Diner is always good... and always opened!
1 out of 5
by A verified traveler

Unacceptable for this price

Posted Nov 16, 2014
Bed is broken, no HOT water in morning, doors creaks, no essentials
3 out of 5
Recommended
for Families
by Kimfrom Washington State

Just a few minutes from JFK.

Posted Nov 6, 2014 on Hotels.com
Big parking lot. I was not worried about security of my rental car. There are other hotels outside of JFK that are not in as good a neighborhood. A nice boat was at the dock right out back of the hotel. Neighborhood felt safe. There were a few restaurants in the area. The receptionist's bullet proof glass seemed like an overkill and made me laugh out loud. No smoking room still had the odor of stale smoke but the bathroom had a really good exhaust and so I just opened the window a crack to keep clean air moving through the room.
Comment from Hotel Management
Nov 20, 2014 by Vincent, Hotel Management
Thank you for choosing to stay with us. Safety should never be a concern for our guests. We do however air on the side of caution. The neighborhood is one of the best in NYC, with million dollar homes and 5 Star Diamond restaurants right outside our door. I'm disappointed to hear your room had a smoke odor. I assure you we will adress this concern prior to your next stay with us!
3 out of 5
Recommended
for Couples
by A verified traveler

Expancive for a motel

Posted Nov 1, 2014 on Hotels.com
There is no coffee or tea machine.
Comment from Hotel Management
Nov 5, 2014 by Vincent, Hotel Management
We specialize in customer service. We leave coffee to the experts at Dunkin Donuts (right up the block) or the deli across the street. I hope you enjoyed your stay in NYC!