Ratings based on 11,180 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom atlanta

Close to all the shows!

Posted Mar 27, 2015
Pros: Our room was on the 17th floor, although small, had views from two windows and appeared recently renovated.
Cons: One negative was the proximity to the service elevator. Some noise during the day (when we were mostly out) but quiet at night.
Location: Close to shows and Broadway lights.
We choose this hotel because of its central location to the shows we wanted to see. We were pleasantly surprised with the staff and overall amenities. Wine bar in the evening before showtime started the night off right.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel that makes you feel that your home.

Posted Mar 27, 2015
Pros: Everything from staff , decor and location!!
Cons: Nothing
Location: The hotel is close to Hell's Kitchen and time square. The hop on hop off tour location is around the corner. Great location!!
The hotel from it's staff to decor makes you feel that you are home. I have stayed at many hotels in NYC and this is by far my favorite.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom O

Nice stay

Posted Mar 26, 2015
Nice clean hotel. I felt very comfortable during my stay. Convienent to all areas
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with great location

Posted Mar 26, 2015
It was a nice stay. The best thing about this hotel it's the location, near everything and close to a subway station. The room was ok. The bath was a little outdated since it was not one of the newly renovated rooms. Unfortunately we had a corner room which is colder than the other rooms, but the hotel provided a portable heater to solve the problem. Hotel staff was very friendly. Overall, it was a good experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

close to broadway and times square, places to eat

Posted Mar 26, 2015
Didn't spend much time in hotel because we were very busy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom mass

Nice hotel, convenient

Posted Mar 25, 2015
Pros: Clean, comfortable beds and great sheets.
Cons: Nothing
Location: Convenient
Positive, good place to stay when visiting the city
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario

Close to the hub but not noisy!

Posted Mar 25, 2015
Third time we have stayed here. Staff always courteous. Love that we have microwave and fridge in room so can do breakfast or reheat leftovers. Easy walk to Times Square and the 50th Street station on 8th Avenue. Close to a grocery story, pharmacy and restaurants. Recommend it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 25, 2015
Cons: The only thing lacking was a comfortable chair. But I realize the room wasn't large enough for that.
It was overall a great stay. Check-in and check-out was easy and quick. All the workers or staff were so pleasant and accommodating. The room was nice and had all the conveniences. There weŕe plenty places to go outside the hotel, including broadway plays. I would stay again if I go to NY.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Mar 24, 2015
I've stayed here before. It's close enough to the theatre district to make it an easy walk but far enough removed to be quiet. Our room was quite small but it's all you need since you don't spend much time there.
3 out of 5
by A verified travelerfrom kansas City

Best staff in the city

Posted Mar 24, 2015
The room had a window unit as it's only way of adjusting temp which was always hot even though it was 30 degrees outside. The unit didn't work well at all. Fan settings were broken, loud, mildly cool air. The hotel staff was the most efficient, friendly, capable we have ever encountered!!