Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel

Posted Apr 14, 2015
Great staff, outside the city. Location, is pretty dry. There was construction going on across the street and inside the hotel. So, I was awaken by that. They offer to change my room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect Location

Posted Apr 12, 2015
Great hotel in a non tourist location. Fantastic staff. Could not find fault with it. Very quiet too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom West Yorkshire

fab apartment/hotel

Posted Apr 8, 2015
Pros: Immaculately clean, great room facilities and general staff helpfulness.
Cons: Maybe have a towels in tub method of identifying those needing washing, instead of unnecessary changes after one use - save the planet etc!
Location: Good restaurants and takeaways, didn't sample bars as had under age child with us but looked interesting! Didn't have chance to explore further though
Area seems a little run down at first sight but the Hotel is immaculate and staff are very helpful. Local restaurants and take-aways really good - large portions - USA! Much better value than Manhattan. Drivers of hotel car very helpful and knowlegeable especially Mr Singh. Good transport links into Manhattan by Subway. Walking distance or use of hotel car service to drop you/pick-up. Nice and quiet at night - again vast difference to Manhattan. Noise policy also in place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Houston, TX

Great stay

Posted Apr 6, 2015
We had an awesome time at this hotel. Room was noisy but they moved us right away. Staff is extremely pleasant, no exception! Shuttle is very convenient especially after a long day or when it's raining. I have a few suggestions as far as the rooms: one of the rooms only have 1 bar stool for 5 people, you could easily stack 5. Also bathrooms could have some towel racks. Can't wait to go back and enjoy a 10% discount for returning guests!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
Great Service. Excellent location. Best Hotel Ever!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom v

We love the box House hotel

Posted Mar 31, 2015
This was the 2nd time we want to visit new york and our second time at the box House hotel!!! Me and my family love it!!!!!! Everything is excelent! And the staff is always amazing! We say - thank you!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tübingen

Absolut empfehlenswert

Posted Mar 28, 2015
Das Hotel liegt zwar in einer unschönen Seitenstraße direkt an einer vielbefahrenen Brücke, ist dafür aber von innen umso schöner. Tolle, große und sehr saubere Zimmer, das gibt es selten in New York. Mit dem Hotel-Shuttle ist man in 5 Min bei der nächsten Ubahn. Absolut empfehlenswert für einen komfortablen Aufenthalt.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom JAPAN

お洒落度髙し

Posted Mar 26, 2015
Pros: ロビーがカラフルかつお洒落。部屋は天井高く、壁にも装飾が効いてる。 レンジ、コーヒーメーカー、皿洗い器など完備。TVも2台あった。 近くならホテル専用車で送迎してくれる(チップはあげてね) なんといってもフレンドリーで格式ばってないので居心地がいい。
Cons: 夜、小腹が減っても、暗いところを商店まで歩いて5分。 深夜までやってるカフェがホテルにあればいいのに・・
Location: 地下鉄の駅まで歩いて10~15分。 日にちがないので時間を取る価値のあるものは周辺にはない・・
ロビー入ったときからテンションUP。 NYで4泊するなら、1泊はここをいれてほしい。 実際、これだけユーザー評価の高いホテルにケチをつけるわけには いきません。 街歩きに疲れても食べ物を買って帰るのが楽しみだった。 広くて洒落てて、明るい気分のホテルです。
5 out of 5
Recommended
for Everyone
by A verified traveler

I was sad to leave

Posted Mar 25, 2015
Pros: The staff, the room
Cons: I don't think it is something they can control but it was the cell reception.
Location: pubs, restaurants, casual hangouts
I tried to change my reservation just to stay and enjoy the hotel more. It is more of an apartment with the most friendly staff in a very unique area. It is not the usual NYC that I've known. Specious and clean and very family friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Top hotel Brooklyn

Posted Mar 23, 2015
Pros: The Boxhouse hotel itself is of a superior standard to most in Manhattan and at the price, excellent value. I highly recommend a stay at this hotel.
Cons: NA
Location: The location is suitably supplied with little dinners, convenience stores and little bars and restaurants down Manhattan Avenue.
A good location in Brooklyn, providing the subway lines are running as it can be awkward to get to otherwise. The Hotel driver will come an pick you up drop you off from within a mile radius of the hotel, useful in poor weather or when the network is disrupted. A taxi is not too expensive from Grand central terminal. The hotel is at least a 10 minute walk from the nearest subway station in Queen's across the Pulaski bridge. As the bridge opens occasionally for shipping one can be delayed making the crossing. The consolation is the views from here are stunning. When all the transport network is running the hotel only 15-20 minutes, including the walk over the bridge, from Grand central terminal. The Boxhouse is also 20-25 minutes walk from Long Island harbour front in Queens. However, The driver and hotel reception staff are very welcoming and a font of knowledge of amenities in the area