Ratings based on 984 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby brad from tampabay
Older hotel, but nice!Posted Jun 9, 2014
This hotel was in older building, but was in decent shape. Reasonably close to all the action and relatively quite. The room we were placed in had an issue with the ac. Maintenance engineer was sent and it was fixed, but broke during night. We were given an upgraded room for trouble and all was well the rest of trip. Had a great experience staying here. Staff was exceptional!
for Couplesby Mary from South America
Good hotel, very well located.Posted Jun 4, 2014
Pros: They gave us a suite, which was really big and confortable
Cons: cleanliness of the bathroom
Location: very well located
2 problems: The bathroom smelled of urine (had to clean the floor near the WC, with wet tissue). Rooms with no curtains. Either you had to pull down the roller (too dark) or you pull it up and anybody could peek into the room.
for Everyoneby A verified traveler from Vancouver, B.C.
Court HotelPosted May 28, 2014
Overall a lovely property and great location - five minutes walk from Grand Central Station.
for Everyoneby Doug from Suffolk County, NY
Comfortable hotel and close everything we needed.Posted May 28, 2014
Pros: Central location.
Cons: TV and tub drain.
Location: Grand Central Station, Bryant Park, Rock Center, Radio City, Times Square, Theatres, and numerous Restraurants in walking distance.
The staff was friendly, knowledgeable and professional. The rooms were larger than most hotels we've stayed when in NYC. The bed was comfortable. The TV reception and remote was poor, but not a big concern. The shower was in need of attention because water drained slowly, resulting in ankle deep pounding. Yukky, but we managed.
for Everyoneby gail from canada , alberta
Great location !!! Just off of 5 th ave ...Posted May 27, 2014
Pros: The space ...
The rm was clean ... It's was big enough for 3 people with plenty of room . The bed was really comfortable ... It was very quite ... Would defiantly return ...
by fe from m
Tired hotelPosted May 9, 2014
Reception staff unfriendly and unhelpful even by New York standards!
Posted May 9, 2014
Room worn out, no coffee maker, bad isolated wall as you heard the noise from street and from the coridoor or the room next door. Overall not good for sleeping
for Everyoneby A verified traveler from Graham, NC
Location is great! Sleep, not so great.Posted Apr 30, 2014
Pros: Location -easy walk to Grand Central terminal, Bryant Park, and Times Square.
Cons: The noise!
Location: Nice neighborhood. Restaurants and shopping are conveniently located within walking distance.
The hotel staff were welcoming and the room was large by NYC standards. The bed and pillows were comfortable and the room was very clean. We were happy with the price and location. The down side to this hotel was the noise. We stayed on the 6th floor and the street noise was so loud that it sounded as if the windows were open. In addition, the hotel heat comes from an old radiator which made a loud banging noise throughout the night. We also couldn't control the temperature. I guess that's set by the hotel. We were unable to get a sound night's sleep during our 3 night stay. We spoke to other guests in the elevator that had a similar experience. Overall, I would have rated this hotel much higher if I could have gotten some sleep. I have stayed in different parts of the city during previous visits and never experienced this level of noise inside the room. I would only stay here again in the summer when the radiators aren't in use and if I could get a room off the street.
for Everyoneby business trip
Good stay. Every place has pros/and consPosted Apr 28, 2014
My overall stay at St. Giles The Court was good. It was easy to get too. As per most hotels they have their pros and cons. As per the pros, it was only 10-15 minutes away from Times Square, the staff was very nice except for at check in the woman was like this is a non smoking facility in a firm voice. I actually chose to have non smoking. Then we get to the room it was nice, it looked like a old studio apartment. It was cool. There were no wash clothes, no shower cap, and the phone didnt work to contact the front desk. I will say the bed was amazing, very comfortable. Otherwise everything else was great. It was a good stay.
for Everyoneby A verified traveler
Great location!Posted Apr 23, 2014
The bus from Newark airport drops you off one block away