Ratings based on 6,714 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
88% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney Australia

Lovely art deco vibe in prime NYC location

Posted Nov 16, 2014
Fantastic location just metres from Times Square. Our Signature Room on 22 Floor was quite small but recently renovated. Only real issue was that the included wifi was very unreliable in the room and we had to go to the Lobby to have reliable access to make daily plans. The wine and cheese reception in the Lobby was a nice touch. Cafe Edison was excellent value for great food. Staff were very helpful.
Comment from Hotel Management
Nov 18, 2014 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We are delighted to hear that you enjoyed your stay in one of our Signature rooms. The wine hour featured in our lobby area is just a small token of our appreciation to our guests. I apologize that you experienced some connection issues throughout your stay and would have loved the opportunity to address prior to departure. As the hotel continues to renovate, upgrade and improve, we rely on your feedback to better accommodate you and each of our guests. Thank you and we do hope to welcome you as our guest again in the near future. Kind Regards, C. Pereles
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MA

Nice stay

Posted Nov 12, 2014
Pros: Helpful staff
Cons: Bathroom updates
Location: Time Square Broadway Shows
Hotel is perfectly located in Time Square. Rooms are comfortable and clean. Bathroom needed some updates. Hotel staff is welcoming and knowledgeable.
Comment from Hotel Management
Nov 16, 2014 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We are delighted to know that you enjoyed your stay with us as well as our fantastic location. While the hotel continues to improve and upgrade for the comfort of our guests, your feedback is greatly appreciated. We strive to provide excellent service with a friendly, professional and knowledgeable staff. Thank you for selecting our hotel and we do hope to welcome you again in the near future. Kind Regards, C. Pereles
4 out of 5
Recommended
for Everyone
by A verified travelerfrom WI

Nice hotel, super close to Time Square

Posted Nov 10, 2014
Pros: Location mostly. Also, I prefer all white bedding, which is what they use.
Cons: Needs updating, but they are working on it.
Location: Time Square close by. Within walking distance of pretty much everything.
Bathroom was small, but adequate. Location is right next to the Broadway Shows reduced ticket place. For the money, excellent location and completely adequate for tourists who aren't spending much time in their room! I would definitely stay again if the price stayed the same.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Nov 9, 2014
Wonderful experience. Cant wait to return. staff was amazing. Quick check in and out. Free wifi. Amazing view from the 21st floor. Thank you edison hotel
Comment from Hotel Management
Nov 19, 2014 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We are delighted to read that you enjoyed your stay with us. Our Signature rooms on the 21st floor do have spectacular views and I am glad you enjoyed your experience. We strive to provide professional, efficient and friendly service. Thank you for your feedback and comments, they are greatly appreciated. We hope to welcome you again in the near future. Kind Regards, Cynthia P.
4 out of 5
Recommended
for Everyone
by A verified traveler

NYNY baby!

Posted Nov 9, 2014
This was my first trip to New York City and I made it with my girlfriend. We had a great time in the hotel location was very accessible to time square
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 8, 2014
Pros: location
Cons: update rooms
Location: great location to get to any place in the city.
a little hard to check in there was not a line to start the check in process.
Comment from Hotel Management
Nov 16, 2014 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We apologize for any confusion regarding your check-in experience. We strive to provide each guest with an enjoyable and memorable stay. Your feedback is greatly appreciated as it allows us to know what you enjoyed throughout your stay and understand how we might improve. Thank you for selecting our hotel and we hope to welcome you again in the near future. Kind Regard, C. Pereles
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NYC

In the center of Time Square. Very nice!

Posted Nov 7, 2014
From check in to check out...very nice experience. Everyone very friendly and helpful. So convenient with front and rear entrances...46 and 47th aves. Great food at little restaurant...old fashioned!
Comment from Hotel Management
Nov 17, 2014 by Guest Relations Manager, Hotel Management
Dear Valued Guest, We are delighted to hear that you enjoyed your stay with us as well as our great location. We strive to provide professional and efficient service, so thank you for your lovely comments about our friendly and helpful staff. It is always a pleasure to ensure the enjoyment and comfort of our guests, we do hope you will be our guest again in the near future. Kind Regards, C. Pereles
4 out of 5
Recommended
for Everyone
by A verified travelerfrom U.K.

We Will Return!

Posted Nov 6, 2014
Pros: For the price we paid - Everything! (but especially the location).
Cons: Nothing for the price - You get what you pay for - Get over it and enjoy NYC!!
Location: Don't use the subway to get around Manhattan - Walk! Because you see nothing from 20ft beeath the streets and the 'buzz' of the city will astound you.
My wife and I would have no hesitation in returning to stay at this hotel and will be recommending it to our friends and family. Given that we have had some past dissatisfaction with other NYC hotels that are within our budget, we approached the Edison with a little trepidation. However, our fears proved to be completely unfounded. Given that this hotel is slap-bang in the middle of the Times Square theatre district, is a large and extremely busy tourist-class hotel that is offered at a price we could afford, the staff were so polite and helpful and the rooms very acceptable in both facilties and cleanliness for the price we paid, in our opinion. Perhaps we paid too much attention to reviews by some people who appear to want to pay economy prices, but expect the standards of the Waldorf Astoria and then whinge about what they have been provided with. If all you want to do is stay in your room and pick fault, stay at home and die young! We are into our sixties, but still love the excitement of NYC and all it has to offer and on this occasion the Edison helped us to once again enjoy that wonderful experience. Thank You!! (BTW, if you like high quality music with a jazz flavour, an extremely talented band called the Candy Shop Boys apparently plays every Sunday evening in the bar attached to the hotel, The Rum House. It was free entry and the show these guys put on was nothing less than musically jaw-dropping. Absolutely fabulous!!)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

Two minutes walk to Times Square.

Posted Nov 6, 2014
Pros: The closeness to Times Square.
Cons: The chance to upgrade your room should be offered at check-in.
Location: Near by you will find stage shows, restaurants, shops and people.
Checkin was very busy but staff had it well organised and it went smoothly. Felt very secure as I was required to show my room key each time I approached the elevators to go to my room. Staff were very friendly. For an additional charge they advertise an upgrade to a signature Room which is a remodelled room with all the modern conveniences. I was only there for two nights and never went to see those rooms. I did enjoy my stay.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Convenient hotel close to Times Square.

Posted Nov 4, 2014
Pros: Very close to the theatre dustrict.
Cons: This is really a NY or US thing, but wifi at no extra cost in the rooms would be great.
Location: Times Sqaure. Short walk or metro to Central Park and easy ride to Downtown
This is a great hotel if you don't want to spend a huge amount but still want a great location. The staff that I spoke to were very friendly and helpful. The room was clean and simple. No complaints.
Comment from Hotel Management
Nov 8, 2014 by Guest Relations Manager, Hotel Management
Dear Nikki, Thank you for commenting on your experience at the hotel Edison, we are thrilled you enjoyed our location and friendly staff. We hope to welcome you back on a future visit. Kindest Regards, Guest Relations.