Ratings based on 647 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
3.9 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Warwick uk

Convenient and comfortable

Posted Nov 19, 2014
Pros: The beds, the staff, the breakfast, Price, location.
Cons: The Foyer could be spruced up.
Location: Just a block from the subway on 86th street and an easy walk to Central Park and Museum mile.
Since my last visit some eight years ago there have been improvements to the rooms. They can't make them any bigger– Which would be an improvement but the hotel is comfortable and welcoming. The breakfast buffet is a real plus and saves one the trouble of searching for a diner that would meet one's deeds otherwise.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient cozy NYC hotel

Posted Nov 11, 2014
Almost perfect. A very good value. But, the hotel temperature was 79 degrees in the lobby and just as hot in our room.
4 out of 5
Recommended
for Everyone
by A verified traveler

The rooms are especially small, suitable for 1.

Posted Nov 9, 2014
Pros: Location, that it is small and the staff are very friendly!
Cons: BRK options need to be a bit more healthy!
Location: The subway is just around the corner, short walk to Fifth Avenue, great area!
The staff are very friendly; we had great recommendations for both true New York City pizza and a great steak house, all with in walking distance. The BRK isn't bad, lots of carbs, fruit, yoguart and cheese. The room was very likely decorated however the space was very small, it is suitable for 1 person not 2, we had to wait for the other to pass before we could walk...it was rather funny actually! If your not fussy its good value and a great location! Its NY you maybe spend 5 or 6 hours in your room sleeping, don't need tons of space anyway.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay

Posted Nov 7, 2014
Perfect place. Understand not hang out rooms. Place to stay and enjoy city. Will be back!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Good hotel in Manhattan

Posted Oct 29, 2014
Pros: Staff
Location: Excellent location for museums
We found the hotel room to be small but everything else was good--staff. The wine and cheese experience was terrific and we met other guests. Same with the breakfast. The staff was outstanding.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom c

Good locatition

Posted Oct 28, 2014
Small rooms but nice hotel. No space for travel cot, but ok as long as you are happy to have your child in bed with you
3 out of 5
by A verified traveler

Location good for museums

Posted Oct 27, 2014
Room was much too small for two people. Wardrobe consisted of two hangers! There was no room for luggage! Hotel tried its best to compensate for this size issue and other facilities were fine but one could not recommend a room like this for two people
2 out of 5
by A verified traveler

Don't book the small room!

Posted Oct 20, 2014
Pros: Old timey "vibe". Wine and Cheese hour.
Cons: Warn customers that the "small" rooms are almost uninhabitable by anyone who lives outside of NYC.
We made a mistake by booking the "small" queen room. This was NOT a "room"... it was a closet. You literally could not even open the bathroom door all the way because it hit the side of the wall. Admittedly, we are not experienced NYC travelers and our friends told us this type of stuff is typical in older NYC motels. We should have booked the "normal" sized room so we could have gotten one half as big as a Holiday Inn Express room.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 20, 2014
Great experience. Wish hotel was a little closer to downtown.
1 out of 5
by A verified traveler

Very small rooms with sink in your bedroom !

Posted Oct 15, 2014
Pros: not much
Cons: a lot... too long of a list
Location: metro
We were two in the room and we only had one towel for two nights. The first night I asked for a second towel and the reception told me they did not have any ! The second night I went at the reception to ask again and no one was there, I waited at the reception 20 minutes with 4 people ( they could not check in ) and they arrived from a long trip. After 20 minutes I went back in my room with no towel.