Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 29, 2014
Excellent stay. Small rooms but typical for New York. Nice breakfast in the am and wine and cheese in the evening. Courteous staff. This was our second time to stay here and would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Green Bay, WI

Great location - Upper East Side

Posted Jul 22, 2014
Pros: The smallness is unique in a city of bigger is better. More like a European hotel than the expected NYC monster.
Cons: Nothing!
Location: Close to Central Park in one direction and East River the other way.
Great location if your trip involves the Upper East Side. The hotel staff is amazing very helpful and friendly.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 18, 2014
Courteous and helpful staff. Comfortable room size with workable AC. Generous breakfast choices.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Neighborhood

Posted Jul 2, 2014
Great location from airport, first dropped off and last picked up. Subway station around the corner. Great neighborhood bars and restaurants. Safe walking at all hours. Everything you need very close. The staff was very helpful and pleasant. The people in the area were nice. Short distance on the subway or bus anywhere in Manhattan. Car rental places next door. The room was very cute and cozy. Will definitely stay there again. Best of all the price is right and you get all this!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Long weekend in NYC

Posted Jul 2, 2014
Pros: Free WiFi, breakfasts, nightly wine& cheese receptions. Clean, neat, classy; great water pressure! great staff, all were very friendly & helpful.
Cons: More towel racks & shelves in bathroom and more outlet for charging things (and using the iron!)
Location: Great location: steps from subway on 86th & Lexington Very close to most museums (Guggenheim, Whitney & Cooper Hewitt), not far from the Frick
Took our daughter there to celebrate her Univ graduation, we've been to NYC 3 times before and love to spend long weekends there. I decided this hotel on two main reasons: location and free WiFi. Bonuses: our room had a view (! a rarity in NYC!) even tho just the small street view, I love the older type of elevator, free breakfasts with wine & cheese at night. Very comfortable mattress, room very clean, simple & classy. Staff all exceptionally nice, accommodating and gracious. Small inconveniences: the lack of towel rack in the bathroom and power outlet (charging computer and hand phones for 2 ppl was a challenge). Will definitely return though. Overall much better than other boutique hotels I've stayed in. There is a chrg of $12 per day by hotel.
3 out of 5
by Ryder from Toronto

nice if you just need it for one night

Posted Jul 1, 2014
Me and my girlfriend were in town for a concert and decided to stay here. first off CAREFUL because they charge you 12.50 extra per night as a service charge which is not advertised on the Expedia page. it was a tiny room even by new york standards and I don't think I would stay there again. I'm sure I could find something better. location wise it's great though. that's the one exceptional thing about this place, right by central park, right by the subway, a bunch of shopping and entertainment nearby.
4 out of 5
Recommended
for Everyone
by michelle from toronto

Excellent location

Posted Jun 24, 2014
Great place, interesting character and knowledgable staff. Perfect location away from the craziness of Times Square, close to subway, shopping and restaurants. Immerse yourself into the life of a New Yorker.
5 out of 5
Recommended
for Everyone
by Michael from North Carolina

Great boutique hotel in upper east side

Posted Jun 23, 2014
Location: Hotel is less than 1 block from the subway. Clean, safe area.
Great location! Less than 1 block from subway. Friendly and accommodating staff.
1 out of 5
by A verified traveler

Posted Jun 19, 2014
Pros: Nothing
Terrible: cockroach, room smelled, no sink in bathroom
2 out of 5
by A verified traveler

Posted Jun 9, 2014
Cons: The staff does not appear to care. I asked for ice, no ice. We were gone all day until 5 pm, and the room was not clean when we returned.
I have been to this hotel before and it used to be friendlier and more customer oriented. Or maybe they just diss the Expedia customers.