The GEM Hotel-SoHo, an Ascend Hotel Collection Member

Nice and central location and close to the village area. Nothing was too much for the staff. We arrived at 7am in the morning (a number of hours before check-in) suffering terribly from jet-lag. The gentleman at reception kindly put us in one of the spare rooms until our room became available. While rooms are cosy, the hotel represents excellent value!

A small hotel that provided us with a bed and a place to sleep. That's all we were looking for.

In the heart of the East Village and a quick walk to the south end of Broadway Street. Lots of great restaurants within a block. Little Italy just down the road. The rooms are small, but let's be honest, if you're doing anything other than sleeping in it, you shouldn't be in NYC. The staff is knowledgeable about the local area and quick to help with suggestions. I would recommend this place to anyone.

The hotel is situated on the corner of Forsyth and Houston Street in the East Village/Lower East Side. So, there is quite a bit of noise from the street. Especially with ambulances and the like. The noise insulation is essentially nonexistent. Small, efficient room. Staff is very nice, especially Anthony. No real problems. And a wonderful neighborhood for foodies.

The staff was so helpful! The hotel has a great location on the edge of the Village in Noho. The rooms were small, but not a bad size for NYC. They were very clean and I can't emphasize enough how nice the staff was. They checked me in early and made check-out easy. One thing to consider--there are stairs when you enter, so don't bring heavy luggage!

The only positive thing I can say about this hotel is that is was in a great location. The staff however couldn't have been more unproffessional and it was a completely different hotel then they had advertised. It was cheap however, so I really wasn't expecting much. Good place to stay if you just need a place to lay your head at night.

I have to say that I got the room at a really good deal online and I just payed totally 120$ so for what I paid it was perfect. The position is good because you are not even 1 block far from the subway. The room was small (but in a lot of NYC hotels is like that) but pretty clean. The bathroom and the bed were brand new, the furniture a little bit old though. The staff was very nice. I'd choose it for short trip but not for long staying.

We stayed at the Gem Soho for just one night. The room was small (to be expected in Manhattan) but very clean and comfortable, with everything you need. The staff were really friendly (A++) and the location was excellent for shopping. Reasonably priced too. Would definitely return to the Gem next time I am in NYC.