Ratings based on 109 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby Nie from Saratoga Springs, NY
Charming little Bed and Breakfast HotelPosted Feb 16, 2014
Pros: Building a little dated but all very clean. Room pretty large for a NYC room, high ceiling. Staff very helpful. Good breakfast in bed
Cons: Bed frame/mattress noisy every time someone move.
Location: Located on a street near the river, calm during the night. 5 minutes by feet to Gracie Park and 15/20 to Central Park and Museum of Art.
It's a charming little hotel on Upper West Side with breakfast in bed. Good size room, with a kitchen a little dated, and a tiny bathroom, but all really clean. Parking is free in the streets West on East side.
Recommendedby Woo from England
Our first trip to NYC :)Posted Dec 5, 2013 on Hotels.com
When we arrived, we were welcomed by the manager :) our bags were taken up to our room, while we were checked in... (Before check in time :) ) we were given our keys, and some NY info/ maps. We were also offered complimentary water, which we were welcomed to take whenever. Arriving in our room, which we got upgraded too.. A suite with terrace :) we were very happy to check the cleanliness of the bathroom and kitchen- spotless. The only thing was the carpet which could of used a Hoover, but we didn't mind. Breakfast was served daily, it did change slightly, but at no inconvenience to us. There was one morning there was confusion, but quickly sorted. We were happy we were left to our own devices, and welcomed back and wished a good day, but otherwise left to it. Which is exactly what we wanted. Checking out was nice and easy, and we left our cases until we left. We were also advised on what we should pay for a cab back to airport, which was nice. All in all, I was very happy with our stay :) Location wise, I liked it. I always felt safe, it was a little walk for subway, but you could get the bus closer (same ticket). It was nice to explore the neighborhood, found a diner called Daddy's a few streets away, which was amazing!! And the 'comic strip' is on the same road!
by NEAL from SANTA BARBARA
Posted Dec 4, 2013
IT IS A DUMP WITH OLD PAINT OVER HINGES AND ELECTRICAL PLATES AND OLD PAINT DROPS ON THINGS,BROKEN TOILET PAPER HOLDER,ALMOST NO HEAT WHEN THE WEATHER IS IN THE LOW 30'S,ONE WINDOW HAD BEEN REPLACED WITH A FOGGY PLASTIC,BREAKFAST WAS A VARIETY OF ITEMS BOUGHT FROM STREET VENDORS,THE MANAGER LEFT AFTER WE CHECKED IN AND DID NOT SHOW UP AGAIN WHILE TWO NICE KIDS WERE IN CHARGE.AT 200.00+ A NIGHT IT IS GROSSLY OVER PRICED.WE PICKED IT FOR IT'S LOCATION AND "CUTE" WEB SITE.
Recommendedby danEboy from NJ
Good Stay for Fair Price when all else was too $$$Posted Nov 15, 2013 on Hotels.com
Was a business trip. The place was perfect for me. Cozy, no frills, 10 blocks from work. I would stay again in a second. All basic amenities were fine. It had a kitchenette, LR and BR and full bath. No problems.
for Familiesby Dana from Colorado Springs,CO
Don't Book This Hotel for Free Parking or TowelsPosted Oct 17, 2013 on Hotels.com
First of all, the free parking is a lie. When you arrive the hotel will tell you to find a parking spot on the street. The only problem with that is that there is alternate side of the street parking so you can't always leave your car for all of the days of your vacation. I truly think this should be taken off the website for this hotel because it is just not true. The hotel itself is like others have said before it is far from luxurious, with it's old furniture and no comfortable place to sit in the room except the bed. We had one mildly comfortable chair and then two straight back chairs and a table. The room was screaming for a comfortable sofa. The bed was old and noisy. Our room faced the street and was noisy at night time, we were woken up a lot by outside noises. The breakfast they brought us one day was without sweeteners for the coffee and the second day without jams/jellies for the bread. Also instead of the hard boiled egg I ordered I got a yogurt. But the second worse offense is that you only get a washcloth/dishcloth and one bath towel per person. For what we were paying per night, you can't even get a second bath towel without a charge. Give me a break. Lastly the internet went in and out, so we went onto one of the other wireless connections that was free in the neighborhood. This connection stayed on, not like the Gracie Hotel one.
by Jo from Oldham, United Kingdom
Avoid unless you want a bad back!Posted Oct 8, 2013
Cons: Everything, the bed was a nightmare, they don't provide basic toiletries without asking, no one was there on our arrival etc.
Location: It is nowhere near the subway, I'm not averse to walking but it did mean we wasted a couple of hours each day trying to get where we wanted to go.
I've stayed in NYC a few times now and know it's expensive, but this was way worse than I would expect for the price. We arrived at 3.00pm although we had not been given a check in time, we could not get into the building. There was a note on the door to advise to phone a number if we arrived after 6.30pm (which we didn't). We are still waiting to find out the phenomenal expense this will have cost to have to phone on a UK mobile phone, the call took ages whilst we were given instructions on how to get in. The room was not the room we booked, I don't know if the room our paperwork said we had booked was as bad as the one we got. The bed was awful, we spent one night with our feet higher than our heads and then switched to sleep the other way round. It was so bad I ended up with a bad back which continued to hurt for several days and through my 2 long flights home, I'm now struggling at work. You were asked to give a time slot for breakfast and choose items. We didn't get the breakfast during the time slot, it was either early or late and we only once received the items chosen. I didn't even get a drink. We were provided random toiletries like mouthwash and cotton buds, but only 1/2 roll of toilet paper. After a couple of days (and the random pretend clean of the room - fake make the bed and empty a bin) we had to leave a note..it was not possible to ask anyone as it was rare we saw anyone. When we did, they were pleasant enough!
Recommendedby A verified traveler
Posted Sep 21, 2013 on Hotels.com
by A verified traveler
Up and down.Posted Jul 18, 2013
The duplex suite was good for family privacy, not much room for an extra cot though, cute deck upstairs. The kitchen is a nice touch, but the microwave did not seem to work. Two window air conditioners. Expedia advertises free parking for this hotel, but the staff said that was a mistake on Expedia's part. We parked on the street and got a ticket. There is $25/day parking on the next block. But that was one of the main reasons we booked the hotel!! No breakfast room, you get it delivered to your room, but breakfast was pretty sketchy - you fill out a menu but don't be surprised if you get random items instead. The neighborhood is nice, with lots of restaurants and shops. Walking distance to Central Park and the Metropolitan Museum.
for Everyoneby A verified traveler
Air conditioning didn't workPosted Jul 12, 2013
You get what you pay for. Good price and perfectly adequate room except the air conditioning didn't work. That is not acceptable!
for Everyoneby Andrew from London, UK
OK for a short business visit.Posted Jun 28, 2013
Cons: Inadequate wifi internet service.
Location: Very pleasant area, local cafes were pleasant.
This Hotel was satisfactorily clean and comfortable. Everything looked rather old, but not shabby. Staff were rarely visible, but when seen were pleasant and helpful. Breakfast was rather modest but adequate for me. The shower and bathroom facilities were fine. The refrigerator and airconditioner worked well. There were cooking facilities which looked old but probably worked OK (I didn't use them). My main difficulty was that the wifi internet service was very poor. Although one could connec,t it was painfully slow and dropped out altogether for long periods. It was effectively useless, and this was particularly disappointing given that a lot of both my work and private communication is done this way. Connecting by phone was also problematic, as the office was only staffed for short periods, and external phonecalls could not reach me without the office's support. For 2 days this was all bearable, but I wouldn't choose to stay there for a longer period.