Ratings based on 104 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby NEAL from SANTA BARBARA
Posted Dec 4, 2013
IT IS A DUMP WITH OLD PAINT OVER HINGES AND ELECTRICAL PLATES AND OLD PAINT DROPS ON THINGS,BROKEN TOILET PAPER HOLDER,ALMOST NO HEAT WHEN THE WEATHER IS IN THE LOW 30'S,ONE WINDOW HAD BEEN REPLACED WITH A FOGGY PLASTIC,BREAKFAST WAS A VARIETY OF ITEMS BOUGHT FROM STREET VENDORS,THE MANAGER LEFT AFTER WE CHECKED IN AND DID NOT SHOW UP AGAIN WHILE TWO NICE KIDS WERE IN CHARGE.AT 200.00+ A NIGHT IT IS GROSSLY OVER PRICED.WE PICKED IT FOR IT'S LOCATION AND "CUTE" WEB SITE.
for Everyoneby Jo from Oldham, United Kingdom
Avoid unless you want a bad back!Posted Oct 8, 2013
Cons: Everything, the bed was a nightmare, they don't provide basic toiletries without asking, no one was there on our arrival etc.
Location: It is nowhere near the subway, I'm not averse to walking but it did mean we wasted a couple of hours each day trying to get where we wanted to go.
I've stayed in NYC a few times now and know it's expensive, but this was way worse than I would expect for the price. We arrived at 3.00pm although we had not been given a check in time, we could not get into the building. There was a note on the door to advise to phone a number if we arrived after 6.30pm (which we didn't). We are still waiting to find out the phenomenal expense this will have cost to have to phone on a UK mobile phone, the call took ages whilst we were given instructions on how to get in. The room was not the room we booked, I don't know if the room our paperwork said we had booked was as bad as the one we got. The bed was awful, we spent one night with our feet higher than our heads and then switched to sleep the other way round. It was so bad I ended up with a bad back which continued to hurt for several days and through my 2 long flights home, I'm now struggling at work. You were asked to give a time slot for breakfast and choose items. We didn't get the breakfast during the time slot, it was either early or late and we only once received the items chosen. I didn't even get a drink. We were provided random toiletries like mouthwash and cotton buds, but only 1/2 roll of toilet paper. After a couple of days (and the random pretend clean of the room - fake make the bed and empty a bin) we had to leave a note..it was not possible to ask anyone as it was rare we saw anyone. When we did, they were pleasant enough!
for Familiesby A verified traveler
Up and down.Posted Jul 18, 2013
The duplex suite was good for family privacy, not much room for an extra cot though, cute deck upstairs. The kitchen is a nice touch, but the microwave did not seem to work. Two window air conditioners. Expedia advertises free parking for this hotel, but the staff said that was a mistake on Expedia's part. We parked on the street and got a ticket. There is $25/day parking on the next block. But that was one of the main reasons we booked the hotel!! No breakfast room, you get it delivered to your room, but breakfast was pretty sketchy - you fill out a menu but don't be surprised if you get random items instead. The neighborhood is nice, with lots of restaurants and shops. Walking distance to Central Park and the Metropolitan Museum.
for Everyoneby A verified traveler
Air conditioning didn't workPosted Jul 12, 2013
You get what you pay for. Good price and perfectly adequate room except the air conditioning didn't work. That is not acceptable!
for Everyoneby Andrew from London, UK
OK for a short business visit.Posted Jun 28, 2013
Cons: Inadequate wifi internet service.
Location: Very pleasant area, local cafes were pleasant.
This Hotel was satisfactorily clean and comfortable. Everything looked rather old, but not shabby. Staff were rarely visible, but when seen were pleasant and helpful. Breakfast was rather modest but adequate for me. The shower and bathroom facilities were fine. The refrigerator and airconditioner worked well. There were cooking facilities which looked old but probably worked OK (I didn't use them). My main difficulty was that the wifi internet service was very poor. Although one could connec,t it was painfully slow and dropped out altogether for long periods. It was effectively useless, and this was particularly disappointing given that a lot of both my work and private communication is done this way. Connecting by phone was also problematic, as the office was only staffed for short periods, and external phonecalls could not reach me without the office's support. For 2 days this was all bearable, but I wouldn't choose to stay there for a longer period.
for Couplesby Steve from Tulsa
Very quaint, romantic, quiet place!Posted Jun 15, 2013
Pros: Quaint, quiet, romantic, private!!!
Cons: Maybe a comfortable chair in the room.
Location: Very convenient for those wanting to see "the sights". Loved the neighborhood.
Sadly, we were only able to stay one night. I had to go to the emergency room and cut our stay short. I can't say enough nice things about the folks at Gracie for all they did to be of assistance! Can't wait to return.
for Everyoneby John
Great locationPosted Jun 14, 2013
Easy to get around; fabulous restaurants at your doorstep.
for Everyoneby A verified traveler
Cheap and convenient.Posted Jun 7, 2013
Pros: Close to work, and private.
Cons: I like hot showers, but there is not enough ventilation in most rooms to properly remove the humidity.
Location: Plenty of places to hang out, not far from Central Parl.
I enjoy staying at the Gracie Inn - when I get the right room. I live in the country, so I'm used to night noises, but not like in the city. The front-rooms are a little too loud for me. That said, I like staying in the penthouse suite. It's quite comfortable, plenty of room for the humid shower air to disburse, and the roof bedroom/sitting area is awesome.
for Business Travelersby RF from CA
Good stayPosted Jun 4, 2013 on Hotels.com
We had a nice stay. Spent most our time out and about so didn't stay I the hotel long. It was fine, great neighborhood.
for Everyoneby Mary from Chevy Chase, MjD
Hotel booked to be near a close sick friendPosted May 22, 2013
Cons: Room was too small and bathroom too dated. Bathroom floor had not been cleaned; very sticky and BR floor was dusty. No screens in the 2 BR windows/
Location: Very upscale neighborhood and an abundance of good restaurants
Experience was disappointing -- would not stay there again. Continental breakfast was late arriving and was very blah! $242 plus tax was exorbitant. The only plus was the location.