Ratings based on 175 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
77% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Dirty room

Posted Apr 4, 2015
Dirty room, with unclean sheets . Noisy No staff or help to receive you No desire to reimburse you
1 out of 5
by A verified traveler

Very bad hotel must take it out of your listing

Posted Mar 21, 2015
Bad hotel must take it out of your listing for the good sake of your customers
2 out of 5
by A verified traveler

Billigt hotell med urusel städning

Posted Nov 7, 2014
Vill du bo billigt i New York är detta ett alternativ. Men var förberedd på damm och hårstrån på golv och i hörnen samt att ibland få allt du bockat i på frukostmenyn, ibland glömmer de av att leverera frukost helt och hållet. Promenad på 10-15 minuter till närmsta subwaystation. I övrigt trevligt område i Upper East med bra utbud av restauranger och barer.
1 out of 5
by A verified travelerfrom NRW

Nicht empfehlenswert

Posted Sep 26, 2014
Wer ein dreckiges und schlechtes Hotel in NY sucht ist genau richtig....
1 out of 5
by A verified travelerfrom oklahoma

Nice neighborhood, but the hotel not good

Posted Sep 25, 2014
The staff was barely there, saw them once, only 3 channels worked on TV, stove didn't work, the kitchenette came with one fork a few bowls and a couple of coffee cups, we was suppose to get continental breakfast but do to "construction that we was not told about" we did not have free breakfast, and mold in our shower.. not a good experience
2 out of 5
by A verified travelerfrom København, Danmark


Posted Sep 21, 2014
The Gracie Inn Hotel ser hyggeligt ud på website, men var skuffende i virkeligheden. Døren var låst, da vi ankom, og vi måtte ringe efter maneger. Hotellet er nedslidt og beskidt. TV virkede ikke og blev ikke ordnet. Tallerkenerne ikke rene og køleskabet overiset. Håndklæder og linned blev ikke skiftet i de 7 dage, vi var der. Sengen ok og selve toilet, håndvask og bruser/badekar ok rent. Morgenmad blev ikke serveret som ellers annonceret.
5 out of 5
for Families
by A verified traveler

Bon rapport qualité/prix

Posted Sep 3, 2014 on Hotels.com
Cet hôtel est bien situé et bien entretenu. La chambre était spacieuse et propre. Le personnel est accueillant et le quartier très agréable.
2 out of 5
for Families
by Donna K.from NC

great location but overall disappointing

Posted Jul 29, 2014 on Hotels.com
This was our first trip to NYC and I really didn't know what to expect. I had envisioned quaint & cozy but it was just cramped and dirty. The staff was very friendly but the building had definitely been neglected. There was mildew in the shower, dust bunnies and a shower cap under the bed, and the hall carpet was absolutely filthy. We liked the location but without serious renovations will not stay here again.
1 out of 5
by A verified traveler


Posted Jul 20, 2014
I could not stay there at all! It very dirty and unkept. I had to look for another hotel!
2 out of 5
by S. McGrawfrom Dodgeville, WI

Need to Update

Posted Jun 25, 2014 on Hotels.com
We have stayed here before for one night and had a super squeaky bed. I was told by management after that stay that they were updating the beds, so I thought we would give it another try. Well, if anything we even had a worse bed! I had a terrible time sleeping because every time I moved the bed would squeak so loud it would wake me up. The room could have been cleaner, but were not super terrible. The table was so wobbly we were afraid to use it...my husband found the missing nut and bolt on the floor and tried to fix it, but still wasn't very good. The door lock was difficult to use. When we returned one evening the people who came to straighten up and remove our breakfast tray left our door ajar, so it was left open for who knows how long. The neighborhood is great, I love the location, but unless I know they have updated I would probably not return.