Ratings based on 351 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 15, 2015
Magical experience!!! Every single person at the hotel was friendly and helpful!!!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Milano

Ottimo albergo dove vado molto spesso

Posted Jan 9, 2015
Pros: Mi piace che sia un hotel di design e la sua posizione.
Cons: - Prezzo scontato a clienti abituali - Manutenzione delle camere - Pulizia delle camere
Location: La zona (27 Grand Street) è ottima: a Soho, vicino a Tribeca
E' da due anni che frequento questo hotel con una cadenza bimensile/mensile. Mi sono sempre trovato molto bene, nonostante le due seguenti eccezioni: 1) Non fanno sconti a chi, come me è un assiduo frequentatore. 2) L'ultima volta (dal 31 dicembre al 4 gennaio) ci sono stati dei problemi di pulizia della camera e di dotazioni della stessa; a differenza delle altre volte, ho trovato meno gadgets, ad esempio il cioccolatino alla sera, la biro e/o la matita per scrivere e banalità del genere, che però le altre volte c'erano. La camera non era in buone condizioni di manutenzione come al solito, ad esempio: il cassonetto della tenda della vetrata del bagno era stato rimontato malamente. Al mio arrivo ho trovato una pantofola usata dimenticata nell'armadio. L'"house skeeping veniva fatto una sola volta al giorno ed in un giorno neanche una volta.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Different

Posted Jan 9, 2015
The hotel and staff made our stay in NY. Great location, great service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Hidden gem

Posted Jan 4, 2015
Hotel is slightly off the beaten track but is only 5 minutes walk to the heart of Soho. Corner room on the 17th floor offered superb views across downtown Manhattan. Hotel doesn't look much from the outside but the rooms are lovely and the staff provide a very warm welcome, Couldn't take advantage of the rooftop and garden facilities but they looked great for the warmer months. Jimmy's Bar provides a nice setting to have a late night drink looking out at the lights of the city. Would happily stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Christmas in NYC

Posted Dec 29, 2014
Hotel is in a great location for Soho. Turn right on leaving the hotel and head to the shops!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brasil

Hotel moderno e aconchegante

Posted Dec 11, 2014
A estada foi espetacular. Atendentes educados e solicitos. Serviço de quarto de primeira. Estrutura física do hotel bem conservada. Destaque para o Jimmy Rooftop, bar na cobertura com uma exuberante vista e área externa com piscina, que tem ótimos drinks e é bastante badalado. A localização é perfeita perto da W. Broadway e de duas linhas de metrô. Recomendadíssimo!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel très bien situé et dans quartier très sympa.

Posted Nov 24, 2014
Pros: la situation géographique.
Nous venons chaque année et changeons d'hôtel à chaque fois. Nous privilégions à chaque fois la situation. Le + de cette année au James Hôtel: Le bar en rooftop avec une très belle terrasse.
3 out of 5
by A verified travelerfrom Toronto, Canada

Ok but would not run back

Posted Oct 28, 2014
Pros: great location
Cons: more staff required, front desk often unattended as was the concierge desk.
The James is ok. I can't think of a better way to describe it. Its clean, well designed and very well situated but its lacking any bells or whistles. The staff, although friendly, did not go out of their way by any means. So if just okay is fine by you then I'm sure you'll be pleased. Personally, I look for a little more in a hotel... a little something that tells me they are unique, something memorable. The James did not deliver in this respect.
5 out of 5
Recommended
by Turcio Vincentfrom Guilfird Ct.

Great location

Posted Oct 24, 2014 on Hotels.com
Nice stay. Trendy hotel with nice clean rooms. Would strongly recommend.
4 out of 5
Recommended
by Loufrom CT

Great but

Posted Oct 22, 2014 on Hotels.com
Beautiful hotel, trendy, boutique 'ish and blocks away from Broadway where all the shopping is. The only thing I didn't like is, the bathroom is separated or enclosed with glass, there is a beautiful curtain you can control to go up or down depending on weather or not you want to see your partner take a shower, however although a clever idea, you can hear everything else that happens in the bathroom!! Otherwise a great place to stay.