Ratings based on 1,474 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Bristol Uk
Second stay at the JewelPosted Sep 15, 2014
Pros: As above the free wifi, the coffee lounge, the friendly staff. The pleasant room and nice bathroom
Cons: Room safe
Location: Lovely location with the Rockfeller Centre so close by for great views day and night. Ten minutes from Broadway shows.2 mins from St Pats Cathedral
As indicated this was our second stay and we will be back again next year that's a certainty. We have been to New York on half a dozen occasions and stayed at some nice Hotels but the Jewel is our favourite. We love the location, we loved our room and bathroom, the free wifi, the coffee lounge and the friendly staff etc etc There is only one thing missing and I wrote this two years ago a safe in the bedroom but everything else is great. The Ryan's from Bristol , UK
for Everyoneby A verified traveler from baltimore
Handy location in mid town ManhattanPosted Sep 9, 2014
Cons: A more clingy fabric for duvet cover
Staff is very friendly and personal. Room is small but well appointed. Only problem is the very slippery duvet cover which ended up on the floor several times during the night and interrupted our sleep. If it had not been for that our stay would have been perfect.
for Everyoneby A verified traveler from Kansas City
Clean Mid-priced HotelPosted Sep 8, 2014
Pros: Good staff. Clean rooms. Excellent location. Cool water access.
Cons: Better linens and mechanical performance of the air conditioning.
Location: This location is half a block off 5th avenue and accross the street (51st) from Rockefeller Center. A great location to do serious shopping.
The Jewel is in a great location and offers relatively small, clean rooms at a mid-priced cost. I was disappointed in the mechanical performance of the air conditioner which did not work the first day. The hotel staff promptly repaired the problem but then the unit dripped off and on the following day. Also, the common areas were quite warm due to not being adequately air conditioned. Staff was very friendly and helpful. The terrace restaurant, at the sister property down the street, was good and has a wonderful setting. The beds were comfortable but the linens felt a little on the cheep side. The water purifier and bottles were a great bonus.
by A verified traveler from canada
small boxPosted Sep 7, 2014
Pros: location was the only thing
Cons: see above
Location: rockfeller centre
room wasn't ready at check-in time, not enough toiletries and towels were in room, room on top floor was cramped and had to take two elevators to get to room. The lobby was literally a desk. I actually used expedia as a guide when choosing this hotel but I have no idea why it had such high ratings? Go with the Hilton instead
for Couplesby A verified traveler
GREAT LOCATIONPosted Sep 4, 2014
Pros: I liked that it was so close to everything
Location: Broadway shows, Times Square, shopping, Rockefeller Center
We had a terrific time staying in this hotel. It is close to shopping and the Rockefeller Center and Times Square.
for Everyoneby A verified traveler
Excellent location, great staff,Posted Sep 4, 2014
Pros: The location, the staff is friendly and very helpful.
Location: Restaurants like Pain Quotidien, excellent place, few steps from Radio City Hall.
Very happy and a very nice experience. We will definitely be back. The Jewel will be the place to be in NY for us.
for Couplesby A verified traveler from Toledo, Oh
everything was great. the air conditioning was ofPosted Sep 2, 2014
Pros: location, location, location.
Cons: improved tv service
Saw two shows. Location made it possible to have dinner prior to events as theatres were on 43 rd street.
for Everyoneby A verified traveler
Good locationPosted Sep 2, 2014
Nice and close to times square but also central to other areas too
for Everyoneby A verified traveler from oklahoma city, ok
great hotel centrally located to everythingPosted Sep 2, 2014
Pros: bottled water on each floor, great coffee machine, helpful staff, clean rooms, fast elevators.
Cons: Not much in my opinion
Location: Right across from the Rockerfeller center, near to Central Park, Times Square and Hells Kitchen.
came here for the usopen tennis tourney. easy access to train 7 which goes to Flushing Meadows and easy access to all the subway lines. short walk to Times Square, Hells Kitchen and Central Park. Its pricey in this area so we went to Hells Kitchen where prices are better in the restaurants and bars.
for Everyoneby A verified traveler from Chicago
Best location and price in NY!Posted Sep 2, 2014
Pros: location and price
Location: Rockerfeller Center, Times Square, Grand Central, Central park and TONS of shopping. You could do no better!
This is my second stay here. From this point on I would only stay here! It is right across from the Rockerfeller Center, the cross street is 5th Ave and the other one is Avenue of Americas (Radio City Music Hall is on the corner). It is a few blocks walk from Grand Central and in the other direction, Times Square. The hotel is well thought out and just a few years old so it has everything you need, including free WI-FI. Next door they have their sister hotel which has a great restaurant and view. Very reasonable prices for breakfast through dinner. They also have rooms with twin beds, you just have to request them. Most excellent place.