Ratings based on 2,186 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location and nice boutique hotel

Posted Dec 18, 2014
Location: Perfect location close to Rockefeller plaza and shopping
I'd stay there again. Nice boutique hotel. Reasonable room size and clean.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Hamm

Super Lage !

Posted Dec 18, 2014
Pros: Die super Lage
Location: Das Hotel liegt direkt am Rockefeller Center und mit der Subway ist man überall schnell in New York, egal wohin man will.
Das Hotel liegt einfach super! Wäre unser Fenster nur 5 Meter weiter nach rechts gewesen hätten wir freien Blick auf den Tannenbaum und die Schlittschuhbahn am Rockefeller Center gehabt. Ansonsten ist man auch mit der Subway überall schnell verbunden. Auch das Team des Hotels war super freundlich und trotz schlechter English-Kenntnisse unsererseits kamen wir mit dem Team immer schnell zurecht. Kostenlose Cafeteria sorgte für Kaffee ohne Zusatzkosten. Auch im allg. muß man sagen das die Amerikaner immer sehr freundlich waren und uns immer sofort halfen. Lediglich bei den Straßenhändlern muß man aufpassen da die doch einen gerne beschei....
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location, Nice Staff

Posted Dec 17, 2014
Pros: The location, the staff, the unique amenities.
Cons: Maybe they could just take a quick second look when a room has been cleaned.
Location: Rockefeller Center and St. Patrick's across the street. Times Square and Central Park nearby. A great hotel to play tourist from.
We stayed for one night. It was a perfect location for what we wanted to do...enjoy the Christmas season in NYC, which we do every year. It's right across from Rockefeller Center. The woman on duty when we checked in was more than friendly and helpful. We loved the setup of the hotel (the ability to fill your own bottle of filtered water on each floor, the "closet" full of extras if you needed them) and also very much appreciated the security of having to use your room key to use the elevator. Parking was offsite, which wasn't a big deal, and our room was small but very comfortable. The one thing that might need a little improvement is cleaning; found some stray hairs (definitely not ours) around the room and some blob of greasy something or other on the desk. However I know how hard the cleaning staff has to work at most hotels and I know it's not an easy job, so we just wiped some things down and moved on. Certainly not a deal breaker and we will stay again!
2 out of 5
by A verified travelerfrom Texas

Extremely Small

Posted Dec 17, 2014
Pros: Location
Staff so friendly and professional. hotel clean and neat. Missed having an actual lobby, and to say the room was small is an understatement. no drawers to use for unpacking, and I literally had to crawl OVER my husband to get into or out of bed. We stepped on each other when we were passing in the room and if we were in the room, he had a chair to sit in but I had to sit on bed. So very disappointing, but clean, and kind.
4 out of 5
Recommended
for Couples
by A verified traveler

Great location

Posted Dec 17, 2014
Pros: Location and price
Cons: Better mattress and Iron in the room
Location: nbc studios, rockafeller tree
Can't beat this location and the price. Everyone was very friendly on staff. The room was small/no view but clean. The only downfall was the mattress was awful. My husband and I hardly slept a wink.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay!

Posted Dec 16, 2014
Pros: proximity. Food. Drinks. Freeeee coffee next door!
Cons: Clean the blanket
Location: shopping, Rockefellar tree and Christmas show, ice skating, eat at Bills Burgers
TV was basic channels only. Dinner from Terrace was terrific n fast in room. Great wa king distance to everything we wanted to see. Staff super helpful! One dirty blanket was only problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Right next to Rockefeller Center!

Posted Dec 15, 2014
Only two things that made this place not perfect, the beds were hard as a rock so we didn't sleep very well. And we were on the 15th floor and had to take a second elevator that got stuck twice on us while were in it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa

The Jewel is a Gem!

Posted Dec 15, 2014
From the room that meets all your needs, the considerations such as refillable water bottles, to prime location. The Jewel is the best!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mountville, PA

Great Location for our trip!

Posted Dec 15, 2014
Pros: Our room was very nice. Location was great.
Hotel was next to Rockefeller Center. Staff was very pleasant and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dortmund

Zentral gelegenes Hotel

Posted Dec 13, 2014
Cons:
Location:
Hervorragend geeignet für Städtetour. Hotel ist noch recht neu und daher nicht abgewohnt. 14 Etagen und keine langen Wartezeiten am Aufzug.