Ratings based on 2,181 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

Great location

Posted Dec 17, 2014
Pros: Location and price
Cons: Better mattress and Iron in the room
Location: nbc studios, rockafeller tree
Can't beat this location and the price. Everyone was very friendly on staff. The room was small/no view but clean. The only downfall was the mattress was awful. My husband and I hardly slept a wink.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice stay!

Posted Dec 16, 2014
Pros: proximity. Food. Drinks. Freeeee coffee next door!
Cons: Clean the blanket
Location: shopping, Rockefellar tree and Christmas show, ice skating, eat at Bills Burgers
TV was basic channels only. Dinner from Terrace was terrific n fast in room. Great wa king distance to everything we wanted to see. Staff super helpful! One dirty blanket was only problem.
4 out of 5
Recommended
for Everyone
by A verified traveler

Right next to Rockefeller Center!

Posted Dec 15, 2014
Only two things that made this place not perfect, the beds were hard as a rock so we didn't sleep very well. And we were on the 15th floor and had to take a second elevator that got stuck twice on us while were in it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tampa

The Jewel is a Gem!

Posted Dec 15, 2014
From the room that meets all your needs, the considerations such as refillable water bottles, to prime location. The Jewel is the best!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mountville, PA

Great Location for our trip!

Posted Dec 15, 2014
Pros: Our room was very nice. Location was great.
Hotel was next to Rockefeller Center. Staff was very pleasant and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Dortmund

Zentral gelegenes Hotel

Posted Dec 13, 2014
Cons:
Location:
Hervorragend geeignet für Städtetour. Hotel ist noch recht neu und daher nicht abgewohnt. 14 Etagen und keine langen Wartezeiten am Aufzug.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Georgia

Returning NYC Christmas Trip

Posted Dec 9, 2014
Pros: Location Location. Clean, Cozy and Comfortable. You are steps away from the one of the most famous Christmas Tree in the world.
Cons: A room with the view of the Christmas Tree would be great.
Location: So convenient to Rockefeller Center,5th Ave, Madison Ave and Time Square and St. Patrick's Cathedral. Shopping and more Shopping.
AMAZING. Our usual group of ladies LOVE the location. The hotel is small but cozy. Our 2 bedroom suite is perfect. The staff were very helpful and efficient. We leave the hotel at 6:30- 7:00 each morning and return around 8:00ish.Even with all the crowds looking at the Christmas Tree or in line for the Radio City Music Show the noise isn't a problem. The 2nd floor offers a cozy inviting seating area with a coffee machine, TV, computer and printer. We wouldn't think of staying anywhere else. This Location is a hiding GEM in the big city.So convenient to Rockefeller Center,5th Ave, Madison Ave and Time Square. The little pizza/ deli-"Theresa" a few doors for the hotels has the best pizza and sandwich's. The hours aren't posted so if you see it open go in and partake in the pizza, pastries and salads... The New York Steak house next door to the hotel. Awesome!! If you like steak this is the place for you.
3 out of 5
by A verified travelerfrom Toronto, Ontario

Well located hotel with cruise ship size rooms

Posted Dec 8, 2014
Pros: Location
Cons: Upgrade rooms, instal proper shower with some water pressure, upgrade bedding
This hotel, while rated highly trip advisor etc. did not satisfy my requirements for a hotel. The shower ( no pressure) is the whole bathroom with evidence where the water has leaked onto the main room carpet. Room is very small and tired, probably the smallest I have ever stayed in. There is no safe in the room so we had to carry our valuables and passport with us when touring around. I prefer to leave all valuables in room and just carry minumium cash and credit cards. Bed was OK but duvet cover was yucky satiny material...not comfortable on skin. Would not stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom East Northport, NY

Great location

Posted Dec 8, 2014
Pros: Perfect location. Staff was very helpful; the room was very clean. I slept great every night.
Location: Music hall on the same block; easy walk to the tree. Access to the terrace club for dinner was a plus. The food and view were great.
I wanted a place close to the tree and to be able to walk to every place. We went to St Pats and also looked at the windows on 5th Ave. Bryant Park was another stop for lunch. We had a nice relaxing visit.
5 out of 5
Recommended
for Couples
by A verified travelerfrom pennsauken nj

Great location, great staff, excellent stay!!!

Posted Dec 8, 2014
Pros: Location location location! Cleanliness and friendliness!
Location: Next to great steakhouses and across the st. from Rockefeller plaza, radio city music hall and shopping on 5th ave.NY Yankees steakhouse was super!
Check in staff very friendly and helpful. Held our bags until room was ready. Center of it all! Loved lunch at "quarters" next door. Miriam the restaurant manager made us feel like family! Loved the feel of the private dining facility. No public and no wait. Room was clean and up to date. I would go back anytime! Great place with great staff!