Ratings based on 2,602 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, cozy room that maximized space.

Posted Jun 23, 2015
Positive experience, not crazy about shower with hand-held hose.
5 out of 5
Recommended
for Everyone
by A verified traveler from La Jolla

Excellent location

Posted Jun 17, 2015
Proximity to subway, Rockefeller center, dining and shopping was perfect. Really helpful and kind staff. Awesome coffee/cappuccino machine in the lounge area. No problems with Wi-Fi speed like some hotels. Rooms were quiet and comfortable. We'll definitely be back.
4 out of 5
Recommended
for Everyone
by A verified traveler from T

Mom and Daughter bonding time !

Posted Jun 16, 2015
Went for a getaway with my 15 year old daughter. Had a wonderful time ! Saw all the sites . Then at the end of the day it was nice to go back to our hotel room . Which was very clean . Small but very nice . Had a corner room on the top floor. Which had a great view of Rockefeller Plaza and Radio City Music Hall . The staff was wonderful! Very helpful and nice . Will definitely stay here again .
5 out of 5
Recommended
for Everyone
by A verified traveler from Delaware

Weekend getaway

Posted Jun 15, 2015
Pros: Location, cleanliness, staff !
Cons: Nothing !!
Location: Right at Rockefeller Center, Radio City, and 10 min walk to theater district. Restaurants galore !
Checked in early, stayed here before, upgraded to balcony room....no extra charge ! Try to find a room with a balcony anywhere in NYC ! Clean , great size for Manhatten, and staff above all the best !!
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Jun 15, 2015
Pros: Location
Cons: Fix printer for business use, address cold water issue for shower, put soap in rooms for guest use, and accommodate check-in for all or none.
Location: Times square convenient to attractions.
No soap in room, shower water was cold, tried to use the business printer facilities and the printer was broken, and couldn't check in until 3pm while others were allowed to. (Airline pilots and stewardesses)
5 out of 5
Recommended
for Everyone
by A verified traveler

Zentrales Hotel

Posted Jun 14, 2015
Gut: Lage, saubere Zimmer, Kaffee, Wasser gratis! Ort: sehr zentral gelegen, Fifth Avenue, Rockefeller Center, Rock of the Top, Central Park, Empire State Building, Time Square, alles zu Fuß erreichbar! Beste Lage, mitten in Manhattan, man kann sehr viele Sehenswürdigkeiten(Empire State Building, Central Park, Time Square, Rock of the Top etc) zu Fuß erreichen. Wir haben jeden morgen im Hotel unseren Kaffee getrunken und sind dann zum Frühstück ins Europa-Cafe(ca. 400m vom Hotel entfernt). Besonders bemerkenswert ist das freundliche Personal. Sind bei allen Fragen behilflich bzw. recherchieren im Internet. Wir würden das Hotel auf alle Fälle wieder buchen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful! Exceptional staff, great locatIon!

Posted Jun 13, 2015
I have been staying at The Jewel for 5 years, and each experience is better than the last! Perfection!
5 out of 5
Recommended
for Everyone
by A verified traveler from Medellin

Near the most attractive points of Manhattan.

Posted Jun 12, 2015
Everything was well, Metro Station near, good restaurants, steps to Broadway, in front to the Rockefeller Center.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 12, 2015
Very nice, Received a welcome-back card for USD40 off my next stay. Convenient location.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 11, 2015
Pros: Great location and 5th floor view
Good staff. Great room and view. Quiet. Good place for coffee and muffin near by.