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When i arrived at the hotel it was raining, I asked for one umbrella because i have small children to bring them down from the car and the lady at the front desk told me they didn't have any. No one offer to help me bring the luggage up to my room. horrible service if you are with kids.
This hotel is a cash cow operating business. Two days before my arrival I got a message saying I would be charged $35 tourist fee which would be offset by a$35 credit for drinks at the bar or breakfast which is $36.95. So you end up spending more money for tip. If I had know. If this scam before I would have booked elsewhere
Michael
8/10 Good
Samantha
Mar 26, 2024
Liked: Cleanliness, staff & service
Samantha
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 28, 2024
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The hotel met expectations, room size was nice, thin walls, strange shower combined from dated tub. Bed was comfortable, staff was friendly. Breakfast was very good.
Tannus
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 26, 2024
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10/10 Excellent
Aviva
Mar 24, 2024
Liked: Property conditions & facilities
Really cute place and nice bar!
Aviva
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
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8/10 Good
Araceli, cumberland
Mar 23, 2024
Liked: Cleanliness, staff & service
It is ok. Convenient but rooms too small and old for an autograph collection Marriott property. Breakfast was Buffett, no options for a la carte
Araceli
Stayed 2 nights in Jan 2024
Response from Hotel Management on Mar 25, 2024
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I stayed at the Lexington prior to the most recent renovations. Personal opinion... they damaged the character of a great building. This is still a fantastic hotel, I was just disappointed with the 'updates'.
Guy Jon
Stayed 3 nights in Jan 2024
Response from Hotel Management on Mar 25, 2024
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It’s in a great location, about a 5 minute walk to grand central station, less than 20 minute walk to Times Square, about 20 minute walk to the Empire State Building and lots of food options very close by. There’s even a Starbucks basically in the lobby which I went to for coffee since there’s no coffee maker nor fridge in the room and I discovered on the day I checked out they have complimentary coffee tucked away at the checkin/out desk so I actually didn’t need to pay for Starbucks. Only real complaint was how expensive it was to park. When they say they have parking available at the hotel just go ahead and find your own parking.
Maggie
Stayed 3 nights in Mar 2024
Response from Hotel Management on Mar 18, 2024
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The hotel was clean and quiet. Our room was spacious. The hotel is located in a great spot that is accessible to everything we wanted to see. The staff was friendly and professional.
Bonnie DeWitt
Stayed 3 nights in Feb 2024
Response from Hotel Management on Mar 11, 2024
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8/10 Good
Sarah
Traveled with family
Mar 8, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room feels very small and old. The hotel is well located with all amenities at a walkable distance.
Sarah
Stayed 4 nights in Dec 2023
Response from Hotel Management on Mar 11, 2024
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4/10 Poor
Erin
Mar 3, 2024
Erin
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
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8/10 Good
Andrei
Mar 3, 2024
Andrei
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 25, 2024
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Trusted place to stay. Nice lobby, restaurant on site, complementary water, Starbucks in building, room comfortable (some wear with wall paper and walls, but nice room).
Sandra M Mielke
Stayed 5 nights in Feb 2024
Response from Hotel Management on Feb 14, 2024
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Must ask for coffee maker in room. It’s an old property but pretty well maintained in excellent midtown location near offices. Don’t recommend the bar food. Brought my hair dryer to ensure enough power. Has complimentary bottled water .
Jamie
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Mary, MELROSE
Jan 15, 2024
Mary
Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
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10/10 Excellent
Valerie, Wheeling
Jan 15, 2024
Valerie
Stayed 3 nights in Jan 2024
Response from Hotel Management on Feb 14, 2024
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6/10 Okay
Odalis
Jan 11, 2024
Disliked: Cleanliness
I paid through expedia got there and was asked for a credit card which was is in pending status for 347.00 explained to the desk agent who was the very nice that I paid through expedia he said he fixed it although its still pending. There was some sort of mold in the corner of my room no where near the bathroom up on the ceiling which is quite unsanity to be breathing in. Room was decent size fairly clean. The desk guy was very nice but this charge shouldnt have been there
Odalis
Stayed 1 night in Jan 2024
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Lloyd
Jan 7, 2024
Lloyd
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Good
Melvin
Jan 6, 2024
Melvin
Stayed 4 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
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6/10 Okay
Martin
Traveled with partner
Jan 4, 2024
Disliked: Property conditions & facilities
Bed too small
Bedding was awful - felt like stiff cardboard
Banging doors as we were right next to cleaners room on 27th floor - very noisy during the night.
Martin
Stayed 4 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
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Excellent atmosphere. Let us check in 4 hours early. Very comfortable beds and interesting art. One complaint is the bathroom sink didn’t drain water very quick so there was a little bit of mold in our bathroom sink. Other than that it was great! I would stay here again
Quinn
Stayed 2 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
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10/10 Excellent
Carlos
Dec 29, 2023
Carlos
Stayed 1 night in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!
The Lexington was great; the staff were friendly and professional. We went into the city for Christmas Holiday and the hotel is clean, welcoming and centrally located. Will definitely stay there again
LaPorchia
Stayed 3 nights in Dec 2023
Response from Hotel Management on Jan 30, 2024
Thanks for staying with us. We appreciate your feedback!