Ratings based on 2,217 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Washington, DC

An Upper West Side Gem

Posted May 21, 2015
Pros: Quiet and classy.
Location: Near Lincoln Center, Central Park and a number of museums.
This is a wonderful hotel close to Lincoln Center and museums. It has a European feel to it. It's in a residential neighborhood and has a top notch restaurant adjacent to it. Rooms are comfortable and clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

great uptown spot

Posted May 18, 2015
Location: near the park, near the subway and wonderful places to eat nearby.
I have always stayed midtown, but I will definitely be staying here from now on!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pa

Excellent location

Posted May 18, 2015
Pros: It was well appointed and cozy.
Cons: Perhaps an indoor vent rather than just the window.
Location: Good restaurants, practical for visiting Columbia U.
The staff was helpful in the hotel and exceptionally helpful with parking arrangements.
5 out of 5
Recommended
for Everyone
by A verified traveler

Lucerne staff says WELCOME BACK !

Posted May 12, 2015
Pros: LOCATION AND RATES
Cons: ALL OK
Location: EVERYTHING IS NEARBY ! CAFES, RESTAURANTS, TRAINS, MOVIES, PARK !
WE HAVE STAYED AT THE LUCERNE ABOUT FIVE TIMES THIS YEAR, WE KEEP GOING BACK BCS OF 1 REASONABLE RATES AND 2 LOCATION
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

過ごしやすいホテルでした。

Posted May 12, 2015
Location: 自然史博物館の近所で、お散歩するのに最適な場所。レストランもかなり充実しています。
部屋がややせまいかなあとは思いましたが、場所も静かだし、向いにデュアンリードもあり日用品の調達にも困らない、便利なホテルでした。 スタッフの対応も非常によかったですよ!
3 out of 5
by A verified travelerfrom Oregon

Average

Posted May 11, 2015
The staff was polite with the exception of the front desk people who were cold and impersonal. The building is very noicy. You can here every toilet flush. I would not stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom whct

Very convenient and comfortable hotel

Posted May 9, 2015
Pros: Convenient location, modest rates / good value, free paper, excellent restaurant, free Internet
Cons: Toilet is uncomfortably low. More bathroom counter space
Location: Lincoln Center, Zabar's!
West Side hotel, just 14 easy blocks from Lincoln Center. We walked both ways... Room is comfortable, albeit a bit small, and bathroom is small too with somewhat limited counter space. Toilet is very "low" and a bit uncomfortable. Nevertheless we liked this place. Restaurant next door, "Nice Matin", is excellent, and the hotel gives you a modest discount coupon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable hotel.

Posted May 7, 2015
I have stayed at this hotel several times. This time I had a room overlooking the street and the noise was terrible. In addition, my TV did not work and a staff member never came to fix it the first time I brought it to the staff's attention. The second time someone came immediately. I would stay at this hotel because it is clean, well maintained, and staff are great.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location, friendly staffs

Posted May 7, 2015
Cons: Bed is on the soft side
Location: Central Park, Lincoln center,
Love the location. Quiet room. Valet parking. Subway is nearby
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to Central Park

Posted May 5, 2015
Great location for a long week-end in the city especially for the MET and Lincoln Center. I just love the neighborhood, I can get anywhere.