Ratings based on 2,254 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

What a great weekend

Posted Jun 23, 2015
Pros: Everything was just so nice.
Cons: Wouldn't change a thing, old charm and nice furnishings.
Dropped off car right in front of the door, they stored our bikes and took the car and we were in the room changing to walking clothes in 5 minutes. 1 street over to the 1,2 and 3, subway trains to downtown, get to downtown in 18 minutes. Trip back uptown just as easy. 2 streets east to Central Park, rode our bikes there and around it and back, easily because of bike lanes and open streets, park is closed to cars on weekends. Sunday morning walked up farmers market on northbound Columbus and had great breakfast on Broadway southbound. Best part of city. Awesome staff and great stay. Called valet and were loaded and gone in 10 minutes. Easy back on freeway in 10 minutes. Great place!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Awesome New York Getaway

Posted Jun 22, 2015
Pros: Location location location, great bed, clean room and friendly staff! also there is Coppola Italian restaurant across the street which is an awesome!
Location: Central Park, all the museums are in walking distance, and lots of great restaurants and coffee shops!
We wanted to be closer to Central Park on this trip rather than be near Time Square and The Lucerne was the perfect hotel! It was close to the subway and Central Park so we were able to get to all the places we wanted to go. The hotel is super cute and clean, beds are comfortable and staff was wonderful! One thing to note is that some subway stations like Museum of Natural History station had minimum lines running on the weekend so it is best to get subway map from subway attendant to plot out your subway route if you are using the subway! Also, rooms are smaller but all the other perks made up for it ;)
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jun 15, 2015
I had a very pleasant and comfortable stay in the hotel. It was family time for me and private therefore this is all I am going to share.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Jun 14, 2015
Pros: The water pressure and rooms. Front door men always helpful.
Cons: Staff training for noise while cleaning rooms. No excuses when all the papers are missing one one floor ("people take them sometimes")
Location: Good location to walk to Central Park, some restaurants. Good subway location. Away from the tourists in mid-town.
Good sized, quiet rooms at the back of the hotel. Appreciated the excellent cleaning staff, except their noisy walkie-talkie devices during our stay. Generally helpful front desk. One day papers not delivered on our floor, the female receptionist just made excuses. Concierges were always booked with others, so make an appointment. Great hot water and location to subway stations. Good restaurant located in building.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

French boutique hotel near great restaurants

Posted Jun 13, 2015
The service, staff and amenities were all impeccable. I would recommend it to anyone heading to New York City.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Scotland

Great Manhattan location.

Posted Jun 10, 2015
Pros: Warm, comfortable staff welcoming good fragrance from fresh flowers, fast taxi service and great connection with the superb Nice Matin restaurant.
Location: Walk to Natural History Museum, close to subway, surrounded by restaurants and bars to suit all tastes. Lovely little shops of all types.
Close to subway, easy walking downtown Manhattan, in centre of lots of great little bars of character lots of different small shops, a living local area with a mixture of Manhattan excitement and New York down to earth living with natural family groups.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

New York in Early Summer

Posted Jun 10, 2015
Pros: Location is great, close to Central Park and three different subway lines. The building is nicely styled and has a friendly feel to it.
Cons: Lack of a real place to eat in the hotel. The breakfast and bar is next door and feels a little disconnected with the rest of the hotel.
Location: Location is great and there are great bars and places to eat just around the corner. Try the bagel place and the late night cookie shop
Overall very good. Staff generally friendly and willing to help when needing advice. Slightly disappointed with the initial welcome. Arrived at about 2:30pm and was told the room would not be available until 4pm. Not what you want to hear after a long flight. While bags could be stored no advice of what to do for a couple of hours was offered. However, the room when we did get in was nice and well appointed. The room was a reasonable size for the money and location. The one thing I would have liked on check in was a tourist map or at least some basic information about the area being freely available. But other than that the stay was nice and I would have no issue in either recommending the hotel to others or staying there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fint hotell, centralt men lugnt läge.

Posted Jun 7, 2015
Pros: Läget. Inredningen; fräscht, elegant och rent.
Att upptäcka New York i maj var perfekt. Skönt promenadväder och inte särskilt långa köer någonstans. Vi hittade Broadwaybiljetter till nästan halva priset vid Times Square. N.Y. är den perfekta staden att upptäcka till fots men när vi blev trötta var metron enkel att ta - och kändes säker.
5 out of 5
Recommended
for Everyone
by A verified traveler from r

one of best hotel stays

Posted Jun 2, 2015
Excellent and staff made us feel welcomed. Excellent location with a neighborhood feel.
5 out of 5
Recommended
for Everyone
by A verified traveler from NY.

Posted Jun 1, 2015
Nice it was a quick trip moving my daughter to NYC . Found hotel very comfortable, clean and located by many restaurants .