Ratings based on 1,749 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

`Great location and comfortable hotel

Posted Nov 25, 2014
Cons: slightly outdated decor
Good size of the rooms,comfortable beds, bedding supplies could be improved.
4 out of 5
by A verified traveler

no hotel parking lot..no valet parking.

Posted Nov 25, 2014
The hotel was fine, but I wouldn't stay there, again because of parking..Valet parking was advertised and when we arrived, we had to move the doorman's car to get his parking place on the street, blocks away...,which I was not happy doing. I don't like leaving our car on the street overnight anywhere... I appreciate the gesture, however,,no valet parking ...no reservation in the future...We found a parking lot on our own...My husband had back surgery and really cannot negotiate walking to a parking space blocks away.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

My NYC home

Posted Nov 24, 2014
Pros: Service, atmosphere and the neighborhood.
Cons: It is starting to look a little tired; a light facelift would be nice.
Location: American Museum of Natural History, Central Park, Lincoln Center are all an easy walk. Lots of restaurants and shops.
I generally do stay at The Lucerne when in NYC. The hotel is nice and the staff are excellent. As it is located on the Upper West Side, it is away from some of the city's hustle and bustle, but still very conveniently located to dining, shopping, subway, buses and easier to get taxis than in midtown. Also, Nice Matin restaurant is on the main level, and it is a terrific neighborhood restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Stayed for a weekend. Love the UWS so this was a perfect location. Accessible to downtown by subway.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
nice option to times square-couple of blocks from central park
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami

Posted Nov 19, 2014
Love this hotel and location..awesome restaurants all around and Liz gave us great recommendations
5 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Enjoyed our stay at The (historic) Lucerne...

Posted Nov 19, 2014
Pros: Architecture and proximity; has a very helpful concierge, great views, in a quiet yet lively, safe part of town.
Cons: Though quiet, the insulation in walls for the bathroom's plumbing left much to be desired; we were awoken throughout the nights due to very loud pipes
Location: Restaurants, shopping, pubs ansurround it~ it's close to all by foot, short cab ride or by subway. Also quick, beautiful stroll across park to museums
The hotel staff were very efficient, accommodating and friendly. The lobby welcomes with lovely ambiance and inviting atmosphere, original architecture and a glass of wine which was very nice.. Room was nice, lovely views. Hotel was over all quiet and classy. Location is Great! Very close-by Central Park's stroll across to eastside Manhattan, (walk past Museum row and to more amazing shopping and more delicious restaurants), the subway seemed very safe and takes you wherever you want to go, (the subways are found close by too, walking distance), location was perfect for our young one who came along this time, the park was a very doable daily visit since so close by...Nice Matin (delicious French restaurant) is connected at the lobby and Coppola's (delicious Italian who also delivers lightening speed) is across the street. Recommend both.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom pennsylvania

Great upper west side gem

Posted Nov 19, 2014
Pros: Location and quiet, old world elegance.
One block to subway, great restaurants all around the block, including their own. Clean, quiet, and close to museums. Will definitely return
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great location for a 'local' neighbourhood feel

Posted Nov 19, 2014
Character hotel, close to many local amenities with a choice of many 'local' restaurants and walking distance of Broadway and Central Park
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Posted Nov 17, 2014
The room was small but comfortable and clean. The staff very attentive and helpful.