Ratings based on 2,305 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

It was wonderful !

Posted Jul 28, 2015
Tathough I stay for a night the expirence , from the moment you enter you have the feeling that they want you to came back thanks. We were greeted by Yolanda , she was wonderful. she made sure we got our King bed.
5 out of 5
Recommended
for Everyone
by A verified traveler

a wonderful hotel

Posted Jul 28, 2015
Sgreat place to retreat after a busy New York day.
4 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Great place to stay close to Central Park

Posted Jul 26, 2015
Great hotel excellent service close to subway stops and Centralnpark
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel out of the crowds of midtown.

Posted Jul 26, 2015
This Hotel is in a great location near museums, great food and close to bus and subway.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

アッパーウエストの便利なホテル

Posted Jul 26, 2015
Pros: 地下鉄を利用するのに便利です。最寄り駅は「79 St」駅(赤いライン)で、徒歩3分ほどです。 あとは、A・C(青いライン)とB・D(オレンジ)の「自然史博物館」駅までは10分程度。
Location: セントラルパーク・メトロポリタン美術館・自然史博物館・ハドソンリバーなど
NY滞在時の常宿にしています。建物は古く、臭いに敏感な人は若干カビ臭く感じることもあるかもしれません。ただNYのホテルは基本的に古い建造物なのでどこも同じかと思います。 部屋自体はエアコンも効きますし、シャワーの使い勝手も悪くはないです。 ホテルスタッフもしっかりしています。 また周辺にレストランがかなりありますので、食事には困りません。しかもリーズナブルで美味しい。
4 out of 5
Recommended
for Everyone
by A verified traveler

Great Location

Posted Jul 25, 2015
Hotel was very nice- a little dated feeling like you are staying at your friends grandmas, but staff was fantastic and premises very clesn. 3 great craft beer restuarants/ bars- George Keelys, jacobs Pickles were great and tge brunch place just up at the corner/across street (sophi's?) was fantastic. Good neighborhood, easy metro access, etc. Would definitely go back!
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Very Good Location

Posted Jul 23, 2015
Pros: It was quiet, clean and in a good location.
Location: Away from the madness of Times Square. Major subway line about a block away. Area felt safe.
Hotel was quiet and clean. Upper westside location was great. Subway was about a block away. Several good restaurants were close by. Museum of Natural History was very close, and the MET was about a mile away. The walk thru Central Park to get there was easy. My request for a refrigerator was accommodated. Room size was good for New York. Bathroom was a bit small. Elevators were quick.
4 out of 5
Recommended
for Families
by A verified traveler from London, UK

Thoughtful front desk staff made all the differenc

Posted Jul 20, 2015
Pros: The staff.
Cons: The sofa bed - uncomfortable....
Location: Central Park, Museum of Natural History, good location for subway downtown (an easy express ride to Times Square).
Thanks to Debbie, whose concern for my son (who was ill with a migraine) was sincere, and effective in terms of the assistance she was able to provide. So much appreciated, and very kind. The door and reception staff were all very welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler

Central position no noises in rooms

Posted Jul 18, 2015
Restaurant next door " nicetan" is bad Bad service and poor good quality
5 out of 5
Recommended
for Everyone
by A verified traveler from boston, ma

Great service, excellent location!

Posted Jul 17, 2015
We loved the Lucerne! Great sized rooms, close to subway!!! Stay there, you'll love it!