Ratings based on 4,591 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
84% of guests recommend
3.5 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Mixture of staff

Posted Apr 26, 2015
Front desk staff are very helpful when you first check in , once you are checked in there seems to be a lack of intest towards guests and then When you check out they all seem to be friendly in as much as trying to sell themselves to you and end your stay on a high note . The concierge was not interested in being helpful at all , gave very vague answers to my questions . I believe that he let the hotel down in a big way .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Great location

Posted Apr 26, 2015
Pros: See above
Cons: The bathroom
Location: See above
The Manhattan is all about the location. It is within easy walking distance of lots of excellent restaurants and theaters. The room itself was large but a little tired--mainly the bathroom. It needed some serious updating. But the bed was very comfortable with great pillows and I had no problem with the cleanliness. It was a good price for the area and as we were hardly in the room, I considered it perfect for what we wanted. I would recommend it and I would stay there again.
2 out of 5
by A verified travelerfrom SLC, UT

Great location, poor condition

Posted Apr 25, 2015
Pros: Prime location!
Cons: The tub literally had a hole in it. I recommend they go floor by floor and do much needed updates.
Location: I could see Times Square from my window! Wintergarden Theater was right next door. GREAT location!
This hotel is in a great location but the room was not clean and is in very poor condition! Very disappointing! The staff however, were very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2015
The only problem was standard NY noise. I guess you could get a sound proofed room to avoid that, but why go to NY then? The noise did not keep or wake us up
2 out of 5
by A verified travelerfrom vl

Bien situe

Posted Apr 25, 2015
Bien situé mais pas très propre équipements vieux déco ancienne
3 out of 5
by A verified traveler

unnecessary charges

Posted Apr 23, 2015
Very disappointed to be charged for wifi everyday as the blurb on Expedia definitely says FREE wifi and phone, did complain but didn't get anywhere, partly my fault, didn't have the time to wait around to talk to the manager, as the desk clerk couldn't do anything. Cl;ean and tidy, couldn't fault the stafff, but the hotel is overdue a refurb, so could not recommend it.
1 out of 5
by A verified traveler

Don't go here

Posted Apr 23, 2015
Small room small beds sink doesn't drain properly no hot water and dirty
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Cancun

Posted Apr 23, 2015
Cons: Rooms, service
Location: GREAT location
It is really well located, however, it so run down and the rooms need a serious face lift, also my TV didnt work and when they went to check it, they just said . . umm too bad we are having problems with the whole system and it wont work .. .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Danmark

Besøg på Manhatten....

Posted Apr 22, 2015
Pros: Placeringen
Cons: Når I lover et stille værelse, ved ankomst, kunne det være dejligt at I også fulgte det lovede.
Location: super
Vi blev lovet et rimeligt stille værelse, med forståelse for det er en storby vi besøgte. Det havde de glemt at give os, da vi ankom. Personalet var søde, men vi måtte flytte dagen efter ankomst til det lovede værelse. Vi fik af personalet at vide, internet var inkluderet i prisen, men efterfølgende fik vi en regning på godt 150 dollar + skat.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Amsterdam

Fijn hotel! Top locatie!

Posted Apr 21, 2015
Schone ruime kamer! Gym op de 5e etage ook prima! Locatie is perfect!