Ratings based on 2,788 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location.

Posted Sep 21, 2014
We stayed for 4 nights. Room could do with updating but was clean and comfortable. The safe wasn't working when we arrived but this was quickly fixed. Staff were helpful and polite. The hotel is in a good location, we walked to most attractions and were close to the subway for those we couldn't walk to.
3 out of 5
Recommended
for Couples
by A verified traveler from NYC

Handy for NYC main attractions

Posted Sep 20, 2014
Pros: Its position in the city and the level of comfort and cleanliness.
Cons: More facilities. A bar and coffee shop would be nice.
Location: Walk to Central Park or Times Square, Rockefeller Centre, etc. Close to subway for everything else. Loads of places to eat and drink and shop.
The hotel was fine for what we wanted. Comfortable and clean - a little impersonal and thin on any extras but we were unconcerned about this as it was just a base. A comfortable base.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 19, 2014
Older hotel that could use some updating. Comfortable room and for one night I wasn't going to pay big bucks for a clean bed and towels. Waiting for an elevator on our floor to go to the lobby was a 15 min ordeal, but that was the only thing that I could comment on.
4 out of 5
Recommended
for Other
by A verified traveler from pueblo, Colorado

A place to sleep.

Posted Sep 16, 2014
Pros: Location.
Cons: See above comments.
Location: Good.
Room 1028: Shower curtain is mounted on a bow rod, it is not mounted properly one screw on each side is missing which causes the rod to sag and both ends of the curtain slip toward the center which causes water to go on the floor on both ends. Need good chairs to watch TV. Internet service should be free. Most people only spend a few minutes in the room plus sleeping time. Internet service is not worth 15 dollars a day if you would only use it 10 or so minutes a day. The staff were exceptional and very helpful. The location of the hotel is very good.
4 out of 5
Recommended
for Everyone
by A verified traveler from ny ny

3 min to time Sq

Posted Sep 16, 2014
As usual , when you get the good rate ? You get a worst room in hotel Room on lower floor next to elevator
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 13, 2014
Location, staff and cleanliness of room are perfect. But room is too "simple" and missing some amenities commensurate with 4 start hotel. (there is no bar in the room for example). Also, there is no restaurant in the hotel and breakfast is very plain.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location.

Posted Sep 13, 2014
Pros: Location.
Cons: Include breakfast and free internet in the rooms.
Location: Excellent. Evertyhing is near you.
Comfortable hotel located in a very very spot. Everything you want to do in Manhattan is close to it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Sep 13, 2014
Fantastic and friendly staff. Great location. Rooms are a bit outdated but very clean and comfortable. Would definitely stay again. Lots of great restaurants and shops close by.
4 out of 5
Recommended
for Everyone
by A verified traveler from DC

Near Times Square.

Posted Sep 10, 2014
Surprisingly quiet considering location. Small fridge in room would have been nice. Staff friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler from new york,ny

Quiet, comfy room on times square.

Posted Sep 9, 2014
Basics were great- workout room, linens, tv, shower and bath. They want to charge for everything else: wifi, breakfast, parking