Ratings based on 2,994 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Liverpool

Pleasant Hotel near to Times Square

Posted Nov 25, 2014
This is a pleasant clean hotel close to Times Square. We booked a Standard room which was spacious, clean & had a big comfortable kingsize bed. The only negatives are halls to rooms look a little tired & need of update & there could be a fridge in the room. Would stay again. Value for money.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Texas

Perfect location, not so perfect quality

Posted Nov 24, 2014
I will start by saying this location cannot be beat and the hotel staff were extremely friendly (which is a rarity for NYC). However, there were stains on the sheets of both beds and the shower floor was so dark (it was a white tub) that we wore sandals to take a shower. The staff did a good job of cleaning the room while we were gone during the day, the room is just really old. The lobby looks like it has been updated though, so I would anticipate the rooms would slowly be redone soon.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Very close to Times Square,Central Park,Broadway.

Posted Nov 24, 2014
Pros: Location and room was just what we wanted.
Cons: Floor hallways could use a fresh coat of paint,new flooring and lighting.
Location: Short walking distance to Central Park ,Bloomingdales,Times Square,Radio City Music Hall,Rockerfeller Center,Empire State Building,Broadway and Macy,s
Everyone was very pleasant,from store owners,police officers,and even locals(The ones who looked aprochable).This city is very walkable and the sub way is also a great way to move around.We are not from a place with sub ways and they were easy to understand after a trip or two on them.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok hotel

Posted Nov 22, 2014
Location: Great location to shows and times square only a few blocks north and there is the entrance to Central park.
The window didn't close completely so we heard NEW YORK all night long.
2 out of 5
by A verified traveler

Posted Nov 22, 2014
Terrible. Bed was broken in half I was falling off the bed on my side. Old.
2 out of 5
by A verified traveler

Good location but poorly maintained

Posted Nov 21, 2014
Need renweation v old carpets its a no stare hotel on excelant location
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Nov 20, 2014
Pros: Location
Cons: It is a bit outdated, but for as much time as we spent in our room it was a great value for the location.
Location: Central Park, Times Square, Rockefeller Center, Broadway, Macy's, Trump Tower, FAO Schwartz, Empire State Building are all within walking distance.
We had plans to see the Radio Christmas Spectacular and Wicked as well as go to Ellen's Stardust diner for a meal. All three of these places are within a block or less of the hotel. Rockefeller Center is a short walk, Times Square is a short walk. Macy's is not too far and neither is Central Park.
3 out of 5
by A verified travelerfrom England

A place to put your head only.

Posted Nov 20, 2014
Pros: The staff friendly
Cons: Tea bags as well as coffee bags given daily
Location: Location was the main best thing about our stay
Location great. Room disappointing but since you only need it to sleep in it ok. Sky bus tour great but that was because our tour speaker was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Location and Great Price

Posted Nov 19, 2014
Pros: The location and the room.
Location: Middle of Times Square New York. That sums it up!
Everything was perfect. Everything was perfect.
2 out of 5
by A verified traveler

Items from previous guests, found on floor & bathr

Posted Nov 19, 2014
Cons: Remove resort fee
First night was too hot in room as Thermostat was not working. Service response by hk/svc manager was excellent. She called to check the next day and then sent Maintenance to fix Thermostat immediately.