Ratings based on 2,895 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
81% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Oct 27, 2014
Pros: Centrally located.
Cons: Needs to be updated.
Location: Great location, near shows, central park, etc.
The hotel was in a great location, the staff was great, the hotel was older and a little run down. Elevators were being worked on and had to wait sometimes 10 to 15 mins. for it to come. We enjoyed the fact that it was so centrally located.
2 out of 5
Recommended
for Everyone
by A verified traveler from Surrey, England

Good location but tired and undergoing improvement

Posted Oct 26, 2014
The beds were comfortable and the plumbing worked, and the location was really good - just up 7th Av within sight of times square, just a short walk away. If you are going to be out exploring most of the time and just need a bed this hotel is fine. However, it is tired and a bit grubby in common areas. Lifts are being upgraded but expect to wait up to 10 mins - should be better February 15 when work complete. Staff are friendly and helpful. There is no restaurant. Plenty of delis around.
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Nice hotel close to everything

Posted Oct 25, 2014
Nice hotel close to entertainment in New York City
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Awesome

Posted Oct 25, 2014
Just had a great time the hotel staff were just amazing nothing was a problem for them and they really added to our holiday experience. The hotel is located in a ideal location for sightseeing just a 10min walk to Times Square. I would book here again no hesitation
2 out of 5
by A verified traveler

Dirty underwear

Posted Oct 24, 2014
Upon arriving we found a previous guests dirty underwear underneath the clean towels. It took two days to have it removed. Felt unclean the entire stay.
2 out of 5
by A verified traveler from Coral Springs

Location is good but everything else......

Posted Oct 24, 2014
Pros: location
1) check-in after 4 pm and the room was not ready. 2) lift is not compatible with the hotel size 3) 2 pm and the room was not clean yet 4) even a small space available for a private conversation.
3 out of 5
by A verified traveler from Toronto

Not worth the $200-$300 per night

Posted Oct 23, 2014
Pros: Location was great
Cons: Renovations needed NOW
Location: Time Square location is amazing
The location of this hotel was amazing as it is situated in a great part of Manhattan (close to many tourist attractions and restaurants). However, the hotel itself is in desperate need of renovations. The hallways are very drab (painting and carpet replacement required); elevators are very slow; bathrooms are in dire need of renovations (moldy grout and dirty shower curtains); bedding and towels look like they have been used over and over for the last 30-years (worn out) without replacement and the sheets have seen better days (replacement needed immediately) The normal amenities provided by a hotel that charges $200-$300 per night should at the very least provide a shower caps, razors and a hair dryer that works. The hair dryer left in the room was very old and would only operate for 3 minutes before operations stopped. The replacement provided was just as old and worn out. This type of hotel in any other place in North America other than Manhattan would only be able to charge not more than $60/night
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

The Manhatten at Times Square

Posted Oct 23, 2014
Pros: being on main street
Location: everything is close by
this was in a great location, staff always freindly and helpful.
3 out of 5
by A verified traveler from Salem VA

Room Stinks

Posted Oct 22, 2014
Pros: Great location
Cons: All hotels must be remodeled from time to time, this one is getting to that point quickly.
Location: In walking distance or bus drive of most all major New York attractions.
Great location, room had a terrible odor that did not smell healthy.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 22, 2014
Pros: close to everthing
Cons: needs to be updated
The walls were very thin, could hear everything from the hallway and other rooms.