Ratings based on 2,203 Verified Reviews
They paid and stayed. We double-checked.
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
great affordable hotel near times squarePosted Mar 15, 2014
Cons: the bathroom is a bit old, however its very clean. if you are used to 4 star hotels than it no problem at all!
the hotel is very clean, there is an abundance of helpful staff and its in a great location. internet is not free. rooms are not
for Everyoneby VYSD
Good location, worn down hotelPosted Mar 15, 2014
3 blocks to time square, noisy naturally, worn down, messy lobby, no restaurant, good value tough
for Everyoneby jonas from allentown ,pa
Small but nicePosted Mar 15, 2014
The hotel is easy walking distance to time square and theatre district . Staff was friendly and courteous .
for Everyoneby jay from manhattan
Might stay again not surePosted Mar 14, 2014
The bed were super comfy, but it was so hotband the air conditioning didnt work, and the shower water was not hot enough couldnt take showers, no staff to speak to and the phone operator was rude and didnt care to listen.
by A verified traveler
Below avg.!!!!Posted Mar 14, 2014
No hot water in the entire hotel..! Avg. room and bathrooms need major over haul..!
for Everyoneby A verified traveler from uk
Good hotel right near Times SquarePosted Mar 13, 2014
This hotel is in a great spot, staff extremely helpful and polite, lobby is lovely. This hotel is being done up, we stayed in a room yet to be updated but it was clean, really big for a manhattan hotel and comfortable. Housekeeping came in every day to clean, empty bins, change sheets etc there is free wifi in the lobby. Occasionally the lifts were slow or full but the most we waited was a couple of minutes. Would recommend this hotel, will stay here again next time!
for Everyoneby Jen from State College, PA
Location, LocationPosted Mar 13, 2014
We booked this hotel for a quick spring break vacation. The price and location was fantastic for New York. I read other reviews and was quite nervous but the staff was very friendly and helpful. The room was clean. Traveling with 2 young kids, there seemed to be enough room for the four of us without feeling crowded. I would stay here again.
by A verified traveler
Very DissapointingPosted Mar 13, 2014
Location: Its times square.
The shower was luke warm at best, the towels smelled as if they were washed in dirty water. Overall it was a crappy room.
for Everyoneby Janet from Scotland
Great location.Posted Mar 10, 2014
Pros: The location was great.
Cons: The bath could do with being replaced.
A party of 6 stayed in this hotel for 4 nights. Great overall location and would return to this hotel. We could walk to most locations or to the subway. All staff very friendly and helpful. Loads of eating places nearby.
by poppy from Australia
Ordinary stay!Posted Mar 8, 2014
Pros: Location was ok!
Location: Nearby some theatres and Time Square.
Unimpressed with the condition of the room. Lacks the personal touches or hotel information/guide in room. Over crowded in main reception. Freezing conditions outside and one morning had no hot water for a shower!