Ratings based on 177 Verified Reviews
They paid and stayed. We double-checked.
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom Sydney,Australia
Hotel excellent,restaurant totally disappointingPosted Nov 21, 2014
Pros: The ambience and proximity to museums and shopping I had planned
Cons: Restaurant staff training
Location: Easily accessible to museums and Madison Avenue shopping.
Reception staff professional and efficient,bell staff delightful. Room attractively furnished,quite spacious,bathroom fabulous and well-appointed. In room technology functioned well. Restaurant staff,especially the female hostess and server would benefit from far more training on greeting older solo diners. The male servers were very pleasant and helpful.
for Everyoneby A verified travelerfrom Guatemala City
New York City VisitPosted Oct 31, 2014
Pros: Location, and wonderfully well trained staff.
The whole visit was a great success, the weather was great, the people were friendly, the theater was marvelous; and it all started with Nicola, the young woman who checked us in at the Mark. Nicola overheard my wife mention that she was hungry, and did´t like the idea of having to go out. She made several calls, and invited us to go into the wonderful restaurant of the hotel. Got us a table, and the experience was great. We undoubtedly would recommend staying at the Mark, and praise the food and service at its restaurant, they both rate a couple of stars. Nicola rates at least three.
for Everyoneby A verified travelerfrom vancouver canada
First New York visitPosted Oct 13, 2014
Stayed at the Mark based on the reviews and we were not disappointed. Less than a block from the park. Staff were very helpful in every regard. The service is outstanding as is the comfort of the rooms. We had only one borderline experience with slow service in the restaurant for breakfast. We will be coming back to New York on a regular basis and plan to make the Mark our New York hotel!
for Everyoneby A verified traveler
Excellent UES location. Rooms just below luxury.Posted Sep 19, 2014
No problems other than service at breakfast which was erratic. Breakfast food not up to par either, but acceptable.
for Personal Eventby A verified travelerfrom Boston
Posted Aug 28, 2014 on Hotels.com
Loved it. Great hotel, great bar/restaurant, great location, second visit, would go back again!
for Everyoneby A verified traveler
Incredible Stay!Posted Aug 25, 2014
Cons: Prices for the food.
Location: Broadway...shopping....Central Park....5th Avenue
The Mark is the perfect place to stay for many reasons...great location...great service...friendly staff...beautiful accommodations!
for Couplesby A verified travelerfrom São Paulo, Brazil
Perfect!Posted Aug 3, 2014
Great experience for a couple looking for an away-from-tourists exepriences
for Personal Eventby A verified traveler
Lovely StayPosted Aug 2, 2014 on Hotels.com
A great hotel with lovely rooms. The concierge was really helpful in providing details and explaining how to navigate NY.
Recommendedby Marilyn M.from Palm Beach, FL
Outstanding HotelPosted Aug 1, 2014 on Hotels.com
Awesome hotel. Can't think of a better hotel in Manhattan for my needs.
Recommendedby A verified traveler
Posted Jul 27, 2014 on Hotels.com
The upper end of Madison Ave where the MArk is located is really cool, I love the location of this hotel. Also the crispy sushi is a must.