Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by single woman

Luxurious bathroom and bed experience

Posted Mar 27, 2014
Fantastic bathroom in particular - deep long bath with fast-running unlimited hot water plus separate walk-in power shower. Perfect after long day walking in the city. Great sound system and temp control. Breakfast expensive and not great value. Best for those looking for exemplary room comfort after long days exploring and eating out. Haughty staff.
5 out of 5
Recommended
for Everyone
by Visitor NYC from S

Convenient location

Posted Jan 16, 2014
Had an appointment in the neighborhood; see above
5 out of 5
Recommended
for Everyone
by Jennifer from Connecticut

Posted Dec 30, 2013
Pros: The beautiful up to date rooms, excellent staff, location, modern and spacious and luxurious bathrooms.
Cons: More spacious elevators.
Location: Upper East Side, right off of Madison Avenue for luxury shopping steps from the Metropolitan Museum of Art, the Frick Museum and the Whitney.
Beautifully appointed hotel in perfect Upper East Side location. The rooms were impeccable, with ultra modern and luxurious baths even in the smallest rooms. Peaceful, pristine, perfect. A great choice for elegance in this part of Manhattan.
5 out of 5
Recommended
by drjon from Nellysford, VA

Quiet and very nice

Posted Dec 26, 2013 on Hotels.com
It could not have been a nicer experience. The hotel staff were friendly and courteous and the room itself was nicely appointed and extremely quiet ( we were next to the elevator and heard absolutely nothing all night. Breakfast came at its appointed hour and was terrific. We had a very nice stay in the Mark Hotel.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Florida

Celebrity style!!!

Posted Dec 8, 2013 on Hotels.com
Amazing everything. Concierge goes above and beyond! Lukas helped make our trip!
5 out of 5
Recommended
for Everyone
by Sam from Palo Alto, CA

Refined in the Upper East Side

Posted Dec 4, 2013
From walking into the hotel upon arrival, to the front desk, the concierge and all other staff, we were welcomed and every need was attended to with no hesitation. Great service! The location is wonderful, great shops, restaurants and the best museums are walking distance away.
5 out of 5
Recommended
for Personal Event
by Hedi

This traveler left a rating score only Posted Dec 2, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by Dee from UK

Fantastic hotel in great location

Posted Nov 13, 2013
Pros: Liked everything about the hotel.
Cons: In-room dining service food was a little disappointing, not the standard expected.
Location: Hotel in a great location, short walk to Central Park, Museum mile, designer shops and 77th Street subway station allowing you to navigate NYC easily.
Hotel experience overall was wonderful. Very nice hotel with friendly and helpful staff.
3 out of 5
Recommended
for Business Travelers
by NWS from Washington DC

Miss The Mark

Posted Nov 10, 2013 on Hotels.com
We were sorely disappointed with the Mark. Poor lightning in the room, the mattress sagged, fixtures in the bathroom did not work. The decor in the room was hard edged. However, the staff at the front desk were nice. Try to miss the Mark.