Ratings based on 531 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Clare, Ireland
Excellent location beside Broadway + Times SquarePosted Oct 17, 2014
Staff were incredible from Andreas the Manager to the reception staff and the lady cleaning the rooms all were incredibly helpful and friendly. Would highl recommend staying here and hope to be back. Location is excellent can walk to time square in less than 10 mins. 10/10 for customer service nothing was too much trouble.
for Couplesby A verified traveler
Posted Oct 16, 2014
Great place, nice location, very attentive personal in a little and discrete hotel. Not the place if you want a lot of space or room service but the right one if you want to feel at home and rest between great walks around the city.
for Everyoneby A verified traveler from f
Very cool boutique hotelPosted Sep 30, 2014
My daughter and I went to the city for a weekend..she had never been there..location is awesome , just a few blocks to everything.We took in a show ,did a cruise around the harbor and people watched in Central Park ..the room was small but cozy and the bed was very comfy ..would stay there again:)
for Everyoneby A verified traveler from South Carolina
Wonderful location & Staff!Posted Sep 25, 2014
Pros: On Expedia
Cons: Better pillow on the beds.
Location: Close to Time Square, Columbus Circle, Central Park, Broadway Theaters and shopping. We walked everywhere.
Perfect location! Near Time Square, Columbus Circle, Central Park. Staff was very helpful and nice. Small and comfy hotel. Asked for an early check in and they were able to accommodate this request which was wonderful! We will stay her again.
for Couplesby A verified traveler from SANTIAGO, CHILE
Posted Sep 23, 2014
Cons: THE CONDITIONER AIR IS VERY NOISY.-
Location: EXCELLENT, THE HOTEL IS JUST IN MIDLE OF ALL INTEREST PLACES.
EXCELENT!!! BUT THE CONDITIONER AIR IS VERY NOISY.-
by A verified traveler
Posted Sep 21, 2014
The hotel was OK but not the sort of quality boutique they make out on the website/publicity materials. The bathroom was miniature and not terribly clean -- when I was there they had a big notice to quit from the city posted because of some building violation concerning their basement! Just not what you expect for the money.
for Everyoneby A verified traveler
Good location, friendly staff.Posted Sep 19, 2014
Close to theatres, good restaurants & metro. Comfortable bed, 24 hour coffee & tea very good.
for Everyoneby A verified traveler from M
Nice hotel in New YorkPosted Sep 13, 2014
It was a good location, quiet, but still close to both Central Park and Times Square. It was a nice size on the bed and the room was cleaned every day! Nice staff at the hotel- really friendly and helped with tips etc.
for Everyoneby A verified traveler from Fort Lauderdale, FL
good location, for good valuePosted Sep 8, 2014
room was clean, bed was super comfortable, amenities fine. Room was adequately sized for NYC hotels. Loved the attention to "modern" details. I am an architect and appreciated those things. The only downside was my only small window faced a brick wall. It was very claustrophobic. I was in and out, mostly just slept there, but if I was to stay in the room for awhile, it felt confined. I am sure there are a few other rooms (probably only 8, as the building is 8 stories tall) that have a street view, but, it was fine for me as I wasn't in the room for long periods of time.
for Everyoneby A verified traveler from Nashville, TN
Less than expected...Posted Sep 7, 2014
Pros: Location, Location, Location!!! Four blocks from Central Park and four blocks from Times Square.
Cons: Water drainage in bathroom and chairs for the balcony.
Location: Close to everything! Great location
Overall the stay was good. Robbie the concierge was amazing and very helpful. The stay was worth it just because of his helpfulness and recommendations. The bathroom was a total disaster! Water from the open shower flooded the whole room and you couldn't get to the toilet without walking through a half inch of water!!! Instead of draining out where it was suppose to and instead puddled up around the toilet. The mist covered the entire floor and you couldn't go anywhere in the room without getting your feet or socks soaking wet!!! After taking a shower, you either had to mop up the floor with all your towels, leaving you with none, or wear rubber boots to get to the sink or toilet. If you woke up in the middle of the night to use the bathroom you would have to do one of the things mentioned above. If we had been staying more than the one night we would have changed rooms for sure. The management did offer a new room to us but we had already unpacked and mopped the floor up with our towels. They brought us fresh towels. The $350 we paid for the one night was worth it ONLY because of the location NOT for the quality of the room!!! We would stay there again mainly due to Robbie's helpfulness and knowledge of the attractions in the vicinity. However, we would certainly have to check out the room before unpacking next time.