Ratings based on 757 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom miami

Great small. Personal boutique hotel.

Posted Dec 12, 2014
Centrally located, could walk pretty much anywhere...hotel staff was excellent with customer service, restaurant recommendations. overall rooms were clean and comfortable and very modern
4 out of 5
for Everyone
by A verified travelerfrom Wales

Amazing hotel loved the second floor lounge with

Posted Dec 8, 2014
Pros: Decoration is very good and the furniture was comfitable
Cons: Air conditioning was noisey and had to switch it off and there wasnt any bed linen for the sofa bed
Location: A little further away from things than originally thought but was fine to get around
Robbie the concierge was fantastic and should have a Christmas bonus. He was helpful polite and made our stay so pleasant and an asset to the hotel
4 out of 5
for Everyone
by A verified traveler

Schönes Hotel sehr zentral !!!!

Posted Nov 19, 2014
Das Hotel liegt optimal !!!! Ein Highlight sind die großen sehr bequemen Betten !!!
5 out of 5
for Everyone
by A verified travelerfrom Phoenix, AZ

Great hotel

Posted Nov 15, 2014
Pros: Comfortable room, not overly large but much more than adequate. 24 hour lounge with hot drinks. Great staff!
Cons: A/C/heat needed a few tweaks.
Location: Theater district, Carnegie Hall, Central Park, Fifth Avenue all within walking distance.
Very comfortable, lovely and helpful staff, we had a wonderful stay. It was excellent.
3 out of 5
for Couples
by A verified traveler

Central location

Posted Nov 14, 2014
Pros: Location is great. Beds are comfortable, bathroom is updated. Pleasant staff.
Old hotel with small rooms, slow elevator, and no natural light.
4 out of 5
for Everyone
by A verified traveler

Hotell med modern design nära Central Park

Posted Nov 3, 2014
Pros: Se ovan
Utmärkt läge på W 55th gatan. Sköna sängar, rent, snyggt och fräscht badrum. Tyvärr ingen plats för bekväma stolar på rummet att sitta i under vistelse där mellan olika aktiviteter på stan. Vårt rum var placerat på 2:a våningen mot en gård med högt låtande ventilationsutrustning, som störde. Kan tänka mig att återvända men bara om det rum jag då bokar ligger mot gatan flera våningar upp.
4 out of 5
for Everyone
by A verified traveler

Tres accueillant, bien placé

Posted Oct 31, 2014
Pros: Accueil, guest lounge, calme
Cons: chambres : pas de lumière du jour
Location: Quartier central de Manhattan, très bien placé
Accueil toujours très agréable et de bons conseils. Bien placé car près de Time Square mais un peu à l'écart donc calme. Par contre rideau en panne donc pas de lumière du jour dans la chambre. Guest lounge : toujours du café, thé, chocolat et fruits frais disponibles à toute heure de la journée, et des gateaux de 7h à 10h, à volonté.
4 out of 5
for Everyone
by A verified travelerfrom Princeton, NJ

Enjoyable hotel, GREAT location

Posted Oct 30, 2014
Pros: Attractive Clean & comfortable Friendly, helpful staff Great location
Cons: Smallish rooms, but not unusual for Manhattan Agonizingly slow elevator
Location: Ideal location for tourists, within walking distance of theaters, concert halls, museums, shopping and restaurants.
As the name implies, contemporary design, but quite comfortable. Like a lot of Manhattan hotels, the rooms are on the small side, but nicely furnished. The staff was great, especially Robbie at the front desk. The location is ideal for tourists -- easy walk to theaters, Carnegie Hall, Lincoln Center, MOMA, etc.
2 out of 5
by A verified traveler

Looks Better in Pictures

Posted Oct 29, 2014
Pros: Location
Cons: Hotel needs good cleaning and some updates
Location: Time Square and Central park
When I arrived the outside looks great. I checked in easily. Got to my room to find a window air conditioning unit with foam stuffed next to it and a fire escape outside the window. Not exactly a secure room. The staffed me to another room. It did have have central heat and air but rattled like someone beating a drum. I had to place a chair next to it to quieten it down. Also thermostat never worked correctly. I had asked a couple times to get the thermostat looked at but no one came up. Best Part is the the location and staff. The rest of the hotel was disapppointing.
4 out of 5
for Everyone
by A verified travelerfrom Paris

Très bel hotel, discret et élégant,emplacement top

Posted Oct 27, 2014
Pros: Gentillesse du personnel (mention spéciale à ROBBIE !) Belles chambres Mobilier contemporain Belle SDB Très bonne literie Petit déjeuner
Cons: Fenêtre aveugle dans notre chambre, mais nous le savions avant d'y aller et cela n'est plas plus génant que ça.
Très bon séjour d'une semaine dans ce bel hotel, qui semble miniscule avec ses 70 chambres, comparés aux hotels monstrueux du quartier ! Le personnel est charmant, la déco très contemporaine (et réussie), les chambres de taille correctes et la situation est vraiment parfaite, à 5 min à pied de Time Square, à côté des théatres, des restos partout et pour tout le reste le métro est à 2 minutes. Je le recommande donc vivement !