Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Great hotel

Posted Nov 15, 2014
Pros: Comfortable room, not overly large but much more than adequate. 24 hour lounge with hot drinks. Great staff!
Cons: A/C/heat needed a few tweaks.
Location: Theater district, Carnegie Hall, Central Park, Fifth Avenue all within walking distance.
Very comfortable, lovely and helpful staff, we had a wonderful stay. It was excellent.
3 out of 5
Recommended
for Couples
by A verified traveler

Central location

Posted Nov 14, 2014
Pros: Location is great. Beds are comfortable, bathroom is updated. Pleasant staff.
Old hotel with small rooms, slow elevator, and no natural light.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Princeton, NJ

Enjoyable hotel, GREAT location

Posted Oct 30, 2014
Pros: Attractive Clean & comfortable Friendly, helpful staff Great location
Cons: Smallish rooms, but not unusual for Manhattan Agonizingly slow elevator
Location: Ideal location for tourists, within walking distance of theaters, concert halls, museums, shopping and restaurants.
As the name implies, contemporary design, but quite comfortable. Like a lot of Manhattan hotels, the rooms are on the small side, but nicely furnished. The staff was great, especially Robbie at the front desk. The location is ideal for tourists -- easy walk to theaters, Carnegie Hall, Lincoln Center, MOMA, etc.
2 out of 5
by A verified traveler

Looks Better in Pictures

Posted Oct 29, 2014
Pros: Location
Cons: Hotel needs good cleaning and some updates
Location: Time Square and Central park
When I arrived the outside looks great. I checked in easily. Got to my room to find a window air conditioning unit with foam stuffed next to it and a fire escape outside the window. Not exactly a secure room. The staffed me to another room. It did have have central heat and air but rattled like someone beating a drum. I had to place a chair next to it to quieten it down. Also thermostat never worked correctly. I had asked a couple times to get the thermostat looked at but no one came up. Best Part is the the location and staff. The rest of the hotel was disapppointing.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Clare, Ireland

Excellent location beside Broadway + Times Square

Posted Oct 17, 2014
Staff were incredible from Andreas the Manager to the reception staff and the lady cleaning the rooms all were incredibly helpful and friendly. Would highl recommend staying here and hope to be back. Location is excellent can walk to time square in less than 10 mins. 10/10 for customer service nothing was too much trouble.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Oct 16, 2014
Great place, nice location, very attentive personal in a little and discrete hotel. Not the place if you want a lot of space or room service but the right one if you want to feel at home and rest between great walks around the city.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom f

Very cool boutique hotel

Posted Sep 30, 2014
My daughter and I went to the city for a weekend..she had never been there..location is awesome , just a few blocks to everything.We took in a show ,did a cruise around the harbor and people watched in Central Park ..the room was small but cozy and the bed was very comfy ..would stay there again:)
5 out of 5
Recommended
for Everyone
by A verified travelerfrom South Carolina

Wonderful location & Staff!

Posted Sep 25, 2014
Pros: On Expedia
Cons: Better pillow on the beds.
Location: Close to Time Square, Columbus Circle, Central Park, Broadway Theaters and shopping. We walked everywhere.
Perfect location! Near Time Square, Columbus Circle, Central Park. Staff was very helpful and nice. Small and comfy hotel. Asked for an early check in and they were able to accommodate this request which was wonderful! We will stay her again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom SANTIAGO, CHILE

Posted Sep 23, 2014
Cons: THE CONDITIONER AIR IS VERY NOISY.-
Location: EXCELLENT, THE HOTEL IS JUST IN MIDLE OF ALL INTEREST PLACES.
EXCELENT!!! BUT THE CONDITIONER AIR IS VERY NOISY.-
2 out of 5
by A verified traveler

Posted Sep 21, 2014
The hotel was OK but not the sort of quality boutique they make out on the website/publicity materials. The bathroom was miniature and not terribly clean -- when I was there they had a big notice to quit from the city posted because of some building violation concerning their basement! Just not what you expect for the money.