Ratings based on 1,429 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place!

Posted Feb 24, 2015
Pros: Everything!
Cons: None
Location: See above
I had a great weekend in NYC during my stay at the Muse Hotel. Wonderful hotel that is conveniently located to Times Square, the Theater District, and Fifth Avenue. The Muse is definitely one of my favorite hotels in NYC.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Westwood MA

Nice hotel, centrally located.

Posted Feb 23, 2015
Pros: The staff was extremely helpful and accommodating!
Cons: can't think of anything
Location: walk to Times Square!!!!!
My wife and I stayed 2 nights at the Muse during a cold, snowy spell in February. We had come to NY to see a Broadway performance. The theater was walking distance from the hotel! Also, the hotel is extremely centrally located---there are three subway stations within a couple of blocks of the hotel. Rooms were clean and nicely appointed. Bathroom was modern and clean. Given that the hotel is in the middle of midtown, there is a bit of street noise during the night which kept my wife from getting a good night sleep. So bring earplugs is you are bothered by street noise. The hotel provides coffee in the mornings and wine in the late afternoon in the lobby to its guests. I would stay again at the Muse without reservation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel. Close to all the action

Posted Feb 16, 2015
We arrived at the hotel in the later morning. The valet parked our car immediately with no wait. Our room was not ready yet but the hotel staff held our bags so we could hit the road and enjoy NYC. Everybody was friendly and helpful. Great Hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 16, 2015
Excellent location, friendly staff, clean comfortable rooms, comfortable mattresses
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Philadelphia,pa

Right near time square!

Posted Feb 16, 2015
We went in the dead of winter so it was hard to walk around would definitely go back in the spring/summer!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oxford UK

Great hotel in Maddison

Posted Feb 15, 2015
Pros: Location and staff were extremely helpful
Location: The hotel is literally around the corner from Times Square and all the great theatres and walking distance to Central Park
My girlfriend and I had a amazing time in New York ,this was made extra special by the warm welcome and excellent service provided by the Muse Hotel ,a great location and really helpful staff
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bermuda

clean hotel in a great location

Posted Feb 12, 2015
Pros: Friendly staff, clean room and good wine hour
Location: We walked everywhere that we wanted to go.
It was my 50th birthday weekend, we had a great time and stayed at a great hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Stockholm

Mysigt hotel med superläge i NY

Posted Feb 11, 2015
Vi är supernöjda med vår vistelse på hotel The Muse. Det låg ett kvarter från Time Square men det kändes väldigt lugnt. Ganska litet rum men rent och fräscht. Vi sov väldigt gott i de sköna sängarna. Det fanns Badkar. Wi-fi funkade fint. Bli medlem i deras hotell-klubb så är det gratis. De bjöd på Kaffe och Te på morgonen och choklad på eftermiddagen. Vi missade vin-timmen men det låter trevligt. All personal var väldigt trevliga, särskilt Mike som dessutom kunde lite svenska:-) De fixade kartor och gav bra vägbeskrivningar. Det är gångavstånd till Top of the Rock, Fifth Avenue, teatrar, tunnelbanor mm. Ett perfekt hotel som gjorde det extra festligt för mig och min dotter då vi firade våra födelsedagar i NY. Vi kommer gärna tillbaka!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brea, CA

Great Walk Score!

Posted Feb 5, 2015
Close to all that's important in Manhattan. Attentive staff. Our double room was generously sized for NYC.
5 out of 5
Recommended
for Everyone
by A verified traveler

fantastic

Posted Feb 4, 2015
The staff was great. We needed directions, frig and extra items from room service and they took care of everything and more.