Ratings based on 4,209 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 1, 2015
Pros: See above
Location: Close to Penn Station, near Central Park, museums, great restaurants .....
Staff was very congenial and accommodating. Rooms were very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Cons: Coffee and tea making facilities in the room
Fabulous location to explore Manhattan,very helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great hotel close to everything

Posted Jun 29, 2015
This hotel is very centrally located. It's close to shopping entertainment and restaurants. And it's right across from St. Patrick's Cathedral. The room was sizable and quite clean. Hotel staff is very friendly and helpful. I would definitely stay again and would recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Quite a wait to check in, but the hotel is superior.
3 out of 5
Recommended
for Everyone
by A verified traveler

立地が最高

Posted Jun 24, 2015
先に残念な点は、タワー棟(豪華)と一般棟とあるらしく、予約した時の写真はタワー棟だったので、物凄く期待して行ったら普通サイズの綺麗なホテルでした。日本で言うと品川プリンス、東京マリオネットレベルの客室です。 あとは、アメニティーにクレンジングはありません。また、部屋によって景色が違います。 それ以外は素晴らしい外観と豪華な造り、 立地は最高でアクセスに便利です。 ホテルは美しく、対応も丁寧でした。 レストラン、ルームサービス、ケーキ類全て美味しいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic weekend away

Posted Jun 22, 2015
From the moment we arrived the staff were incredibly friendly and welcoming. We arrived early and they stored our luggage so we could enjoy the day. We made a dinner reservation snd they surprised us with an appetizer on behalf of the hotel. It is the attention to detail that makes this hotel experience exceptional. Even getting a cab ride for dinner we told him the street name and the bellman knew from that the restaurant we needed! Room and ammenities- grand. Quiet room with a beautiful view of St. Patricks Cathedral. The bed was very comfortable. Just an outstanding stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from baltimore

Very Nice Hotel

Posted Jun 22, 2015
Pros: Room size, view and staff
Cons: a little less costly
Location: good location for everything
Called about early check-in and staff extremely nice and friendly!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 22, 2015
Excellent hotel close to everything we needed. I would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified traveler

weekend in NY

Posted Jun 22, 2015
Pros: location
Cons: towels
Location: time square, central park, lots to see
very nice hotel. They had several special events going on over the weekend that kind of made you a little uncomfortable (black tie events) as we were there to site see. Nice hotel room but the towels were of poor quality (like a motel 6). Most staff were very helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

EXCELENTE

Posted Jun 18, 2015
Pros: UBICACION
Cons: NO ES NECESARIO TODO ES BUENO
Location: TODO ES EXCELENTE
MUY BUENA UBICACION ES ELEGANTE LA ZONA TIENE MUCHOS ATRACTIVOS ALREDEDOR