Ratings based on 3,569 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel and staff - the best!

Posted Dec 18, 2014
Hotel staff always friendly and helpful. A superb hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Great Location

Posted Dec 17, 2014
Great location. Within walking distance to Rockefeller, Times Square, great shopping and dining. We stayed during the Christmas season and the decor was beautiful! The door man, George, was fantastic. We would definitely stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 17, 2014
Pros: The Palace is a great place to stay in Midtown. Very convenient and the lobby is gorgeous. The hotel has been refurbished and is well kept.
Cons: The cost for amenities is ridiculous. They charge $16 for Wifi, which is free almost everywhere else I stay and breakfast was $60 with a tip.
Check in was pain free with no wait. Check out was just as easy. Hotel is in a great location and has been mostly refurbished. Room was clean and functional. Being charged for Wifi was ridiculous, but other than that, the stay was great.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
Very helpful staff on checking in and out. Great room with view of St Patrick's - modest upgrade charge on Holiday weekend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful Hotel - central location

Posted Dec 15, 2014
The room rate was higher than we wished to pay, however, we decided to splurge and it was worth it! We were treated to a beautiful and spacious room, pleasant and helpful staff, and an excellent location within walking distance to all the places we wished to visit this trip.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

beautiful hotel decorated for the holidays

Posted Dec 15, 2014
my wife and I go out a few times a year and this is one of the better hotels that we have been out in a long time everybody was great the place was beautiful
4 out of 5
Recommended
for Everyone
by A verified traveler

Vista increĆ­ble skyline view

Posted Dec 12, 2014
De las mejores Vistas de Rocker feller center . HabitaciĆ³n limpia y comoda
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Huuuge Rooms!!

Posted Dec 11, 2014
Listen I've stayed in several hotels in New York and even when I payed extra, it was still sooo small... i had a gorgeous , huge and spacious room overlooking front of building. I would stay at this ace again most definitely!!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Germany

amazingly great comfort and perfect location

Posted Dec 8, 2014
Pros: - location - nice and clean rooms - friendly staff - great airconditioning - interior of the hotel
Location: directly afront of St. Patrick's Cathedral, one block from Rockefeller center, good breakfast opportunities (Hotel Cafe, Starbucks, Paris Baguette..)
We were traveling as a couple and were absouletly satisfied with room and service. Absolutely lovely hotel, really clean, much nicer than Waldorf Astoria as it is not as frequented by tourists that are no guests of the hotel
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

the hotel was central to most tourist sites

Posted Dec 1, 2014
Pros: the helpfull staff
Cons: no it was perfect
Location: radio city ,times square ,maceys etc
the hotel staff couldnt do enough to help ,it was clean ,and lovely soft beds ,the room was cleaned every day with fresh bed linen,i would stay again ,i just wished i had found this hotel long ago as having being to new york several times ,this was the best hotel i have ever stayed in