Ratings based on 4,214 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Central hotel

Posted Jul 4, 2015
Pros: Everything
Cons: Toilets at 1st floor
Location: 5th Avenue 1 minute away Kimberley Hotel Rooftop Bar very close
Very helpful concierges , great location next to St Patrick's , staff all very nice.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!!!

Posted Jul 4, 2015
Just perfect!!! Dont have more words to describe my experience there in all ways.
4 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location for business or tourism or shop

Posted Jul 2, 2015
Pros: great location and plenty of room in the rooms
Cons: We arrived and there were no towels in the room, minor slip. The entrance and lobby seems a little too "busy" for a high class hotel.
Location: shopping, walking, general toursim
Loved the place but did not like the entrance/lobby area. Too many people walking around so it seemed messy because there are clients of the hotel, just regular tourists walking in and out, people at some seminar, etc. So very little security and a bit confusing for a high class hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jul 1, 2015
Pros: See above
Location: Close to Penn Station, near Central Park, museums, great restaurants .....
Staff was very congenial and accommodating. Rooms were very clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 1, 2015
Cons: Coffee and tea making facilities in the room
Fabulous location to explore Manhattan,very helpful staff
4 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great hotel close to everything

Posted Jun 29, 2015
This hotel is very centrally located. It's close to shopping entertainment and restaurants. And it's right across from St. Patrick's Cathedral. The room was sizable and quite clean. Hotel staff is very friendly and helpful. I would definitely stay again and would recommend it to anyone.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2015
Quite a wait to check in, but the hotel is superior.
3 out of 5
Recommended
for Everyone
by A verified traveler

立地が最高

Posted Jun 24, 2015
先に残念な点は、タワー棟(豪華)と一般棟とあるらしく、予約した時の写真はタワー棟だったので、物凄く期待して行ったら普通サイズの綺麗なホテルでした。日本で言うと品川プリンス、東京マリオネットレベルの客室です。 あとは、アメニティーにクレンジングはありません。また、部屋によって景色が違います。 それ以外は素晴らしい外観と豪華な造り、 立地は最高でアクセスに便利です。 ホテルは美しく、対応も丁寧でした。 レストラン、ルームサービス、ケーキ類全て美味しいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Romantic weekend away

Posted Jun 22, 2015
From the moment we arrived the staff were incredibly friendly and welcoming. We arrived early and they stored our luggage so we could enjoy the day. We made a dinner reservation snd they surprised us with an appetizer on behalf of the hotel. It is the attention to detail that makes this hotel experience exceptional. Even getting a cab ride for dinner we told him the street name and the bellman knew from that the restaurant we needed! Room and ammenities- grand. Quiet room with a beautiful view of St. Patricks Cathedral. The bed was very comfortable. Just an outstanding stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from baltimore

Very Nice Hotel

Posted Jun 22, 2015
Pros: Room size, view and staff
Cons: a little less costly
Location: good location for everything
Called about early check-in and staff extremely nice and friendly!