Ratings based on 461 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from US

Imagine an ikea room after a soccer team party.

Posted Jul 29, 2015
Pros: Nothing.
Cons: Friendliness. Really, nothing else, as the whole place is built and decorated so cheaply it simply cannot last.
Location: The location is convenient for Chelsea. See the new Whitney. Walk the Canal trail. Try not to be awakened by the Lincoln tunnel.
I really wanted to like this hotel. No dice on one hour early check in. Wait ten minutes for luggage storage. This is a self-service kind of place. Not one smile from the staff. Ever. Worst part? $600 for the worst room with a window facing the astroturf and grasscloth of the common area on interior of hotel. Absurd - even for NYC. This place was a nice idea but they went so low on the quality of the furnishings and construction it was foul.
4 out of 5
Recommended
for Everyone
by A verified traveler from Saitama, Japan

コストパフォーマンスは良い

Posted Jul 21, 2015
Pros: 立地、清潔さはとても良く、ロッカーが広く使いやすい。ベッドが広くて寝やすい。各ベッドに遮光カーテンがついているので、明かりで目がさめることはおそらくない。
Cons: 窓が路地に面しているので夜はうるさいときがあります。夜中に道路工事をしていたり、外で大声で電話している人がいたりで眠れない日がありました。たまたまだとは思うんですが、耳栓は買ったほうがいいです。あと、空調が壊れていたこと、お風呂場から変な臭いがするのは残念でした(空調は直してもらいました)
Location: 立地はとてもよいです。タイムズスクエア駅まで徒歩10分ほどですが、空港のシャトルバスの乗降場から近いですし、近くには24時間のドラッグストアもあるので不便はしませんでした。
4人部屋で土曜から金曜まで6泊しました。清潔でサウナやプールもついていて、立地の割に値段は安めだったので満足です。道路工事の日と被ったり、空調が壊れていたりで残念な思いもしましたが、たまたまだと思うので、目をつぶります。 他のドミトリーとは違い、朝食サービスはなく、シャワー・トイレが部屋内にあり、洗濯機がなくホテルと同様に高いランドリーサービスしかありません。洗濯したい方は近くのコインランドリーに行くといいでしょう。シャワーが部屋内にある分、夜遅く帰ってきた時は気を使うかもしれませんが、夜12時まではサウナのシャワーが使えるので、そこを使っていました。 ニューヨークにまた滞在するときは、おそらくここに泊まると思います。次はお金を貯めてグレードの高い部屋に泊まってみたいですね。
5 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Unique Great Experience

Posted Jul 14, 2015
Upmarket, sophisticated, professional staff, great spa, gym and lounges. Chic, modern hotel
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Jul 7, 2015
Really loved the atmosphere. It was really a convient location. It felt like everything was in arms reach. The staff was really professional and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 30, 2015
The location is so nice!! Staff is kind. Room is clean and comfortable.
4 out of 5
by A verified traveler from Berlin

Cooles Designhotel

Posted Jun 30, 2015
Pros: Tolle Zimmer, nettes Personal, sehr modern, schönes Design, SPA-Bereich
Cons: Die Zimmer sind sehr laut. Die Aircondition pber dem Spa-Bereich brummt unentwegt. Gerade wenn man noch kit dem Jetlag zu kämpfe hat, nervt das.
Location: Das Hotel befindet sich in Hell's Kitchen - viele Ausgehmöglichkeiten
The Out ist eine Art Urlaubshotel, wie man es sonst eher am Meer findet - mitten in New York.
5 out of 5
Recommended
for Everyone
by A verified traveler

Trendy hotel in a great location

Posted Jun 26, 2015
Pros: Location, facilities (spa & fitness room)
Cons: Television in the shared room didn't have any sound, was set on headphone mode but couldn't find a headphone jack.
Location: Located in the heart of Hell's Kitchen so there are loads of things. Gotham Market West is a couple blocks away with a variety of great restaurants.
I found The Out via expedia and stayed here for a week while I was working in the area. It is a great location, just a five minute walk to the Port Authority Bus Terminal (great for shuttle access to both LGA & JFK). I stayed in a shared room and it was phenominal. Everything seems very new and clean. The beds were double beds and had thick curtains that blocked out most light and kept your area very personal. It was equipped with a locker for each bed making it easy to stow away personal items while you are gone during the day. Overall, great hotel & great value.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
Very nice hotel at a great location. Close to many attractions but still quiet, has a nice spa and sauna. Staff is a bit corky albeit friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler from SAO PAULO

Awesome hotel in a very good location in HK

Posted Jun 13, 2015
I stayed at the shared room, which is more like a 5 star hostel-type room with all the amenities of the hotel included. Despite das tactic bed and fresh linen and towels everyday (if needed), Would appreciate to have the room itself really better cleaned. Shower curtain smells.
2 out of 5
by A verified traveler from New Jersey

Overpriced & Friendly

Posted Jun 8, 2015
Pros: Cute boutique design
Cons: Just clarity upon making reservation.
The OUT staff is extremely friendly and accomodating. However, the hotel itself was very misleading. I reserved a King and was surprised with a Queen and the front desk said, "Oh yeah, we can't guarantee King sized beds." I was really confused. My room was right below the club in the hotel so needless to say I heard a bunch of bass till 4AM.