Ratings based on 1,521 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
99% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel in an excellent location

Posted Nov 28, 2014
Awesome location, well appointed guest rooms, free breakfast and very friendly staff. We booked a room big enough for 5 adults, I was anticipating cramped quarters, but I booked based on the location and the convenience of having a free continental breakfast for our group. It was not cramped at all! It had plenty of space...even the bathroom was huge (for NYC). Wonderful hotel!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Worcs

Great hotel, great location.

Posted Nov 25, 2014
Had a great 5 night stay at The Pearl. Brilliant location for Times Square, great restaurants within walking distance and metro stop just round the corner. Staff at hotel were all friendly and helpful. Ron was very comfortable and a great size, particularly be New York standards. Having a continental breakfast is a real bonus and on we did enjoy the wine & cheese on the couple of afternoons we were back for it. I would definitely recommend to friends and would stop here again if returning to New York.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton Canada

Awesome place to stay

Posted Nov 25, 2014
I've stayed at several hotels that were way more expensive that couldn't hold a candle to this place. Very nice rooms, awesome staff and a fair price. I would recommend this hotel to anyone and I WILL stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 24, 2014
Easy from start to finish. Had room service via restaurant next door and it was great
5 out of 5
Recommended
for Everyone
by A verified travelerfrom england

Great location strange breakfast

Posted Nov 23, 2014
Lovely hotel right in the heart of New York. There is no bar or restaurant but lobby access to the EE grill next door. Breakfast didn't really fit the hotel, it was in an overflow room from the lounge with disposable picnic crockery and cutlery. 4pm free wine and snacks is a nice touch. Free wifi which is always good. Overall a great weekend break.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean, quiet and helpful friendly staff

Posted Nov 21, 2014
Cons: Need more counter space or shelves in the bathroom.
Room was large, clean and quiet although we were just off Times Square. The room had an enclosed patio off the back which would be wonderful if it wasn't 30 degrees. It did provide a much better view than the back of another building. The front desk personal were very helpful with directions, subway cards, etc. We would certainly stay here again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Nov 20, 2014
Pros: Location, decor.
Cons: The wifi signal was pretty weak and there were no premium cable channels on the telly.
Location: You're right in the heart of midtown - a couple of blocks north of Times Square.
Really good hotel. Comfortable room, helpful staff. There was even a television in the bathroom - which was very swish.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom manchester uk

the pearl is actually a gem!

Posted Nov 20, 2014
superb hotel close to times sq but just around the corner so quieter at night, adequate breakfast buffet ,enabling the day to be planned whilst still eating in the hotel, free wine and cheese in the afternoons , staff superb, rooms very comfy ,highly recommend it,stayed 4 days would stay again,
5 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Could not better this hotel. Perfect

Posted Nov 19, 2014
From the minute you arrive, you are greeted at the front door by a brilliant smile. The staff are excellent and simply cannot do enough for you. The rooms are fabulous and huge. You have 2 theatres in your doorstep with no noise at all and a great restaurant next door. In 2 minutes you are in Times Square. The cheese and wine hour is a great afternoon chill out, but like afternoon tea on the slopes. Plus the coffee is left on all day long. An unforgettable experience and we definately will not hesitate to book again. Brilliant.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

New york base

Posted Nov 18, 2014
An excellent comfortable base to explore New York. Staff very friendly and helpful. A very comfortable room after a busy day out. Tea coffee and snacks available day andnight..very welcome.