Ratings based on 1,984 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Assen

Great place, great service

Posted Dec 26, 2014
Pros: Location, staff, breakfast.
Location: Central location.
We spent four nights at the Pearl. Great location, and great service. Rooms are nice, breakfast service is good, and location is perfect for Mid-town exploration. We had one problem: our shower only gave ice cold water., and they coudn't fix this right away so they arranged another room and moved our stuff across. Rest of the stay was perfect.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2014
Great location and everyone was very helpful and pleasant!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 21, 2014
Everything was perfect; room, bathroom, amenities, bed. Only thing that could have been better was the 7-10am breakfast. Hotel staff was very nice and extremely helpful in the busy area of NYC. 5 out of 5.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, fantastic location

Posted Dec 19, 2014
The Pearl is a super hotel - so close to Times Square but quiet and relaxed. Staff were very friendly and helpful, breakfast excellent and room spacious and comfy with a magnificent power shower. When we return to NY, we will stay here.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weatherford, Texas

Great staff, convenient location

Posted Dec 19, 2014
If you are looking for a great little boutique hotel in mid town Manhattan, look no further. Times Square? One block, make a right, two blocks. Subway? Half a block. Decent decor, excellent staff, comfy bed. Workout facility. Complimentary continental breakfast. The best thing about this hotel is the staff... Professional, friendly, tight group. They have been together with very little turnover since the hotel started doing business four years ago. Tell 'em their friends from Texas sent ya!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom newark,Uk

Lovely hotel in a great location.

Posted Dec 17, 2014
Pros: Everything from the friendliness of the staff to the room & location.
Location: The Pearl is located on the 49th street with theatres closeby.A left out of the hotel & within a couple of hundred yards your into times sq.
When we arrived we were early for check in but our room (1105)was ready.Nice polite staff on the reception checked us in as with the porter who showed us straight up to our room with our luggage.Lovely sized room,great bed,great bathroom with a huge shower we were really impressed.The room was really quiet also.We were asked on check in if we were here for a special occasion & we were as a late birthday treat & they sent a bottle of wine up to the room which was a very nice touch.Breakfast is on floor 2 which me & my partner enjoyed & also the manager provides a cheese & wine hour every day at 4pm which is also great.The E&e grillhouse joined to the pearl is also good with a great bartender in John.All in all we loved our stay & will return ASAP.Thanks to everyone at The Pearl.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Colorado

The Pearl is very well situated

Posted Dec 16, 2014
Pros: The location, friendliness/helpfulness of staff, comfort and convenience. Free WiFi, drinks (water, hot drinks) and snacks were always available.
Cons: Nothing! It was exceptional.
Location: Theater, Times Square, Restaurants, Rockefeller Center
The Pearl staff was EXCELLENT! Beginning with a phone call the day before our arrival to see if we had any questions, the staff made sure every need was taken care of. It's always wonderful to have people remember your name. The Pearl staff went beyond that, always asking about our plans for the day, if we needed any assistance with reservations, in getting there or information prior to our departure. Upon our return, they remembered where we had gone and asked how we enjoyed our visit/production/meal. The Pearl was very well situated for the theater, restaurants, Times Square, Rockefeller Center, etc. We can't wait to return to New York City and The Pearl!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 16, 2014
I stayed there for a trip on my 60th Birthday !!Had a great time and the hotel staff were very accomdating and helpful.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2014
Pros: Location and very helpful staff very nice
Went in for an overnight stay to see the Christmas tree and sights
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Niagara Falls, Ontario

Posted Dec 14, 2014
I would highly recommend this hotel. The Hotel staff were very helpful and friendly. The location was perfect close to Times Square , Restaurants and Theatres. I would definitely stay at the Pear Hotel again!