Ratings based on 673 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Excellent hotel in a fantastic location.

Posted Jul 27, 2015
Fantastic hotel with fabulous roof-top bar, swimming pool and sun terrace. Sadly the pool closed for work on the second last day of our stay which we were not expecting. Rooms are very comfortable, well-equipped and it was completely silent at night - no traffic sounds and no noise from other rooms or corridor. We were surprised to have such a quiet night's sleep given the hotel's location on 5th Ave. Staff were extremely helpful and friendly. Added bonus was the free use of brand new Beats Pill and wireless headphones for the duration of our stay!
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to shops & Central Park

Posted Jul 27, 2015
Overall we had an excellent stay. Only issue we had was the staff trying to get into our room when we had do not disturb displayed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 26, 2015
Has wonderful experience. Staff were pleasant and prompt. Room was clean. Service was wonderful. Provided lots of bottled water for the hot days. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Gatineau

Hôtel situé très près des magasins de Manhattan.

Posted Jul 25, 2015
Pros: Confort, propreté et proximité des magasins et de Central Park.
Cons: Rien à redire. Tout était parfait.
Location: Grands magasins, Broadway Shows, Rockefeller Center et Central Park.
Hôtel méritant ses 5 étoiles. Nous avons été surclassé dans une suite junior. Le personnel est très courtois et Frédédick de la conciergerie nous a fait d'excellentes recommandations sur un restaurant et il nous a conseillé le bar sur la terrasse sur le toit de l'hôtel qui bénéficie d'une très belle vue sur la ville et qui est très branché. Somme toute, nous n'hésiterons pas à y retourner lorsque nous serons à New York.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location.Close to central park.

Posted Jul 25, 2015
Wonderful quiet peaceful hotel. Very friendly welcoming staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Honeymoon

Posted Jul 25, 2015
Pros: architecture, marble features, decor including flowers
Location: times square, central park, shopping on 5th avenue
Beautiful luxurious hotel with outstanding serviced in the heart of midtown new york, within walking distance to shopping, dining, central park and times square.
5 out of 5
Recommended
for Everyone
by A verified traveler from Detroit MI

Smack Dab in the Middle of MidTown

Posted Jul 25, 2015
Pros: We loved the location, it is right in the middle of the shopping district. Roof top bar was exceptional.
Trip with my God Daughter for her 18th Birthday...her first time in NY! This hotel made it the perfect first time experience for her...very elegant yet not too stuffy! Everything was handled perfectly!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
comfortable and luxurious place with receptive and helpful professional staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Came for a girls weekend and had a great stay. Beautiful rooms and hotel in general. Roof top pool and lounge is amazing. wonderful location!
5 out of 5
Recommended
for Everyone
by A verified traveler

Lovely hotel with wonderful staff.

Posted Jul 24, 2015
Pros: Everything!
Location: Near Central Park, right off 5th Avenue, a short walk to the theater and restaurants
The staff is extremely friendly and accommodating. They go out of their way to make you happy. Beautiful rooms and bathrooms. Lovely hotel.