Ratings based on 450 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Hotel was real 5 star. Very well trained personal. Only thing was that suite bad an old looking dirty soffa.. Anything else bad I can't find of this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom midlands

Perfect hotel, great location.

Posted Dec 4, 2014
Pros: Service, staff, all excellent. Location super close to park and great shopping.
Cons: Nothing simply excellent
Location: Central Park, great restaurants including an old favourite Amaranth E 62nd St. Walking distance to Rockerfella Centre, Theatre, great shopping etc !
Wonderful stay with my parents and our daughter. Attention and service was excellent, couldn't do enough for us, would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brazil

Very good hotel, maybe a bit overpriced

Posted Nov 16, 2014
Pros: Bed, bathroom, air conditioning
Cons: Noise level.
Location: Fantastic location, Near Central Park, Fifth avenue, stores. 10 min walk to Carnegie Hall. 20 min to Lincoln Center, 5 min walk to Metropolitan museum
Very nice and bathroom and shower. Perfect cleanliness. Very good bed and linens. A bit noisy (elevator or else) until 10 pm; Fantastic location, good gym facilities
5 out of 5
Recommended
for Couples
by A verified traveler

Nice quiet hotel in great location

Posted Nov 3, 2014
We had a one bedroom suite on 38th floor...spectacular panoramic city views. Room was beautiful, clean, quiet and very comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right in the heart of it all.

Posted Nov 3, 2014
staff was helpful and accommodating. Rooms are clean and comfortable. In room amenities are lush.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WPB, Fl

Exceptional luxury hotel on the park.

Posted Nov 2, 2014
Pros: Top end luxury, attention
Cons: Nothing
Location: Great location on 5th and the park
I checked out of the Ritz because of a poor customer service relations issue and while I was packing, booked this on expedia at a great rate, about 60% of what I was paying at the Ritz Carlton around the corner. I booked a mid level room but on arrival was given a fabulous room on the 39th floor overlooking the park, a stunning view. The service was personal and exceptional. There was a nice fruit assortment waiting for me. The bedding was perfect, firm with a nice pillow top and great pillows etc. The room was large enough with good entertainment options and comfortable seating and a desk to work at. The bathroom was great with separate tub and shower and luxury toiletries. I did not eat at the restaurant. The gym was bright and clean with adequate assortment of cardio and weights. Concierge, doormen and elevator attendants were pleasant and helpful. All in all a great stay at a great price. This will be my go to hotel in Manhattan even though I own at a Ritz residence and supposedly get preferential treatment. Highly recommend.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Virginia Beach VA

Stated elegance in NYC

Posted Oct 27, 2014
Pros: What is there not to like about "The Pierre"?
Cons: Increased lighting in the bathrooms (over the mirror).
Classic prestige NYC hotel, and superb location in the very heart of the city. The Pierre continues to live up to its long reputation as one of the finest anywhere. The facilities and exceptional staff friendliness is what you can expect.
5 out of 5
Recommended
for Couples
by A verified traveler

The Best

Posted Oct 27, 2014
Best hotel and service I have ever experienced. Could not have been better. Not cheap but worth it. I'm going back soon.
4 out of 5
Recommended
for Couples
by A verified travelerfrom 東京

マンハッタンの老舗ホテル

Posted Oct 22, 2014
Pros: ■立地条件 ■老舗ならでは落ち着いた雰囲気と格式 ■宿泊客も総じて高級
Cons: ■Wi-Fi環境 ■椅子が2脚しかない。カウチとまでは言わないが椅子は3脚は欲しい。 ■クローゼットの中にチェスト(箪笥)が欲しい。
Location: セントラルパーク Madison、5thのブランド店 East Riverまでの閑静な住宅街 美術館
PlazaやWaldorf Astoriaと並ぶ旧ご三家。セントラルパークの南西角、5th Ave.に面し、最高立地。インド資本に買収されたせいか、裏方の従業員にアジア系が目立つが良く躾けられている。泊まったツインはやや手狭で本来あるべきカウチやチェストが無い。設備改修をかなりやった痕跡があるが新しい設備はやや安っぽい。 自分個人にとってはWi-Fiが最悪。メールの受信まではできたが送信ができず。フロントに頼んでも申し送りが悪く、最後に怒鳴り上げた結果、ようやく2日目の夕方に自称SEのインド人が来たが結局、素人の域を越えず直せなかった。家内のi-Padで代用して送信せざるを得なかった。PCの方は要注意。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Perfect position on Central Park.

Posted Oct 21, 2014
Location: All the major landmarks were within a short distance by subway (too much traffic for taxis) Very good restaurants were within easy walking distance.
Lovely hotel, good position near the major landmarks, on the corner of Central Park but away from the more frantic pace and noise of downtown. The staff were excellent and the bed, possibly the most comfortable I have ever slept in! The stay was a great pleasure.