Ratings based on 340 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Perfect position on Central Park.

Posted Oct 21, 2014
Location: All the major landmarks were within a short distance by subway (too much traffic for taxis) Very good restaurants were within easy walking distance.
Lovely hotel, good position near the major landmarks, on the corner of Central Park but away from the more frantic pace and noise of downtown. The staff were excellent and the bed, possibly the most comfortable I have ever slept in! The stay was a great pleasure.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boca Raton Florida

Posted Oct 20, 2014
lovely stay there with my teenager daughter! Hotel staff was very courteous and helpfull, location could not be better!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Childhood Dreams Come True!

Posted Oct 20, 2014
Our stay was like a page right out of a storybook fairytale! The view from the room was breathtaking. Central Park & Cityscape had us curled up in robes perched in the window in awe. The service was impeccable, the staff so ever gracious. The Pierre was incredible!
5 out of 5
Recommended
for Everyone
by A verified traveler from london

very nice hotel. right in the posh area

Posted Oct 19, 2014
very good hotel. excellent service. area is the best upmarket area, right next to the to park and 5th
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location across the street from Central Park

Posted Sep 22, 2014
Pros: Everything.
Location: Perfect location overlooking Central Park. It's within easy walking distance of great museums, restaurants and stores.
Lovely beautifully located hotel with a charming well trained staff. Enjoyed the restaurant in the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Best hotel I have ever stayed!

Posted Sep 8, 2014
Cons: The bar is beautiful. I did enjoy the cocktails. It would be even better if the food could become available earlier than 3PM.
Location: Close to central park and shopping districts. There are many nice restaurants around. The location made everything so easy for me, saved me lots time.
The hotel is very close to Central Park. I had a great stay, the service was wonderful, the staffs were extremely nice and friendly, they provide services in a very efficient way too. The hotel was beautiful. I did also enjoyed the food. The Pierre truly made my NYC trip more beautiful. I am recommending this hotel to every friend of mine!
5 out of 5
Recommended
for Everyone
by A verified traveler from Doncaster

Great hotel on 5th Avenue opposite Central Park

Posted Sep 6, 2014
Pros: The location, lovely rooms and excellent staff
Cons: N/A
Location: This hotel is on 5th Avenue near to all the designer shops. It is also opposite Central Park with all its facilities.
This is a great hotel with only a 10 min walk to Times Square. It is ideally based and is a fantastic hotel with very friendly accommodating staff who all made us feel welcome. Although we didn't eat in the hotel we did have cake in our room made in the hotel and this was wonderful. Would thoroughly recommend this as a place to stay in Manhattan
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 31, 2014
staff were thoughtful & considerate without exception, including those members of management with whom I came in contact - with the exception of the housekeeping manager who seemed to respond better to my direct calls than to requests placed through other members of management with whom I came in contact and were trying to help me (I was not feeling well at the time). Assistant Manager John was sensitive and thoughtful, as was Asst. Room Service manager. The only exception was the housekeeping manager - it felt to me he was more interested in being the manager, than a member of an overall team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect

Posted Aug 31, 2014
Staff was extremely friendly and accommodations are wonderful
5 out of 5
by A verified traveler from Midwest

Top Notch

Posted Aug 25, 2014
Excellent hotel - all the finest touches. Highly recommend