Ratings based on 232 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
for Everyoneby Clarissa from Toronto
Perfect location for shopping and museums!Posted Mar 6, 2014
Pros: Definitely the staff who delivered excellent service topped with incredible warmth and generosity!
Cons: The hallway in our floor emitted strong smell of cigarette smoke but fortunately did not permeate our room.
My husband and I, along with our 14-yr. old daughter, decided on a mini-vacay in New York and from check-in to check-out our whole experience with The Pierre was excellent. The feeling of luxury, old-world charm combined with warmth from the staff made our stay truly memorable and one that we will definitely want to repeat. Of course I can't forget to mention about location, location, location! Being close to all the museums, cool restaurants, take the subway for that authentic NYC feel to Times Square or Greenwich Village and last but not least and the best part, being next door to Barney's and across Bergdorf's was just heavenly! Furthermore, breakfast in the hotel restaurant Sirio was an awesome way for us to start the day. Finally, the concierge staff not only made all our dinner reservations possible in fabulous restaurants, they were also the warmest, nicest and most fun to talk to every single day of our stay!
by A verified traveler
Great location . Close to 5th Ave.Posted Feb 25, 2014
Cons: Hotel rooms need updating
Location: Best part
Construction in early am above our room woke us up!
for Couplesby Susan from ottawa, canada
Excellent location, and a home away from home.Posted Feb 22, 2014
Pros: Excellent location. Rooms are very comfortable and well appointed. Staff are friendly and customer satisfaction oriented.
Cons: You can't improve perfection.
Location: Directly across from Central Park and shopping on 5th Avenue and Madison Avenue. A nice stroll to The Met. Close to many top restaurants.
We celebrated my husband's 60th birthday by staying for a week. After checking in, Thomas made us feel very welcome. He is a very personable gentlemen. After finding out we were here for a celebration he upgraded our room. All the staff from The Concierge, doormen, the elevator operators, to housekeeping were very friendly and courteous and will go out of their way to serve you. Everyone needs to experience The Pierre.
for Everyoneby A verified traveler
Superb modernised classic luxury Manhattan hotelPosted Feb 22, 2014
Pros: Discreet and yet immaculate service combined with seriously luxurious facilities provided at a great price as a result of a special deal with Expedia.
Cons: For the price, Internet facilities should be complimentary, although the service was superb and the hotel did take the costs off the price when I left
Location: Perfect. 5th Avenue, 57th Street, Apple, FAO Schwartz, great museums and the Park a stones throw. Everything New York has to offer.
Immediate efficiency and impeccable facilities contributed to the success and enjoyment of my business trip. The concierge were constantly on hand. Nothing was too much trouble and the staff were always polite and helpful. Breakfasts were delicious. The shower area in my bathroom was large and the water pressure appropriately hard.
for Everyoneby katiek from New York
Amazing experiencePosted Feb 20, 2014
Pros: The opulence, the attention to detail and the luxurious surroundings
Location: Central Park on the doorstep, on 5th Avenue, Madison Ave next street, Bloomingdales a short walk away
If you want luxury on a grand scale then this is the Hotel for you ! What an amazing place, people and facilities. Will be returning
for Everyoneby Nery from new york
Very good hotel. Great location.Posted Feb 16, 2014
They were very nice. In fact they send us a Happy Anniversary cake to our room. I though that was great. I'm very detail oriented person. Also Gabriella & Ivette (concierge ladies) were very helpful. I will definitely will recommend the Pierre Hotel to friends and family.
for Everyoneby anita from wrstchester county ny
Great stayPosted Feb 1, 2014
Everything about The Pierre is wonderful. Beautiful, comfortable AND elegant, friendly, couldn't complain about anything!!!
for Everyoneby Amdrea from tampa
Very nice hotel by Central Park.Posted Jan 28, 2014
The staff was excellent.The hotel was beautiful .The bar offered great food and drinks.The Pierre is located one block from Madison Avenue where the upscale shops are located.I will definitely stay there when I return to NYC .
for Everyoneby Paul
Posted Jan 26, 2014
for Couplesby sundari from wales,UK
Great place to stay in New YorkPosted Jan 8, 2014
Pros: Location, service and quaint ambience
Cons: Carpets in the corridors,menu choice in the restaurant,food a little overpriced. Courtesy car to be available earlier than 11 am
Location: Meals at Fred's at Barney's next door serve fabulous food far better priced. Multicuisine restaurants around,close to metro
spent 5 nights for my duaghter's 30 th birthday.Lovely hotel, helpful staff and quite close to everything. right from doormen to the people operating the lifts were helpful and gave plenty of useful tips.Room was very comfortable and suited our needs.