Ratings based on 505 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Amsterdam

A grand old lady called...Pierre

Posted May 4, 2015
At one of the best possible locations in town, Upper East on 5th Avenue with Central park across the street, The Pierre is an icon of luxury of another age. Friendly staff, comfortable beds, quiet and spacious rooms, this 5 star hotel offers a 5 star experience. You don't need a lift boy or girl in every elevator, but this is exemplary of what sets this grand old lady apart. For guests (like us) who are easily satisfied with the very best, look no further. Your next stop in NYC is at the Pierre.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio de Janeiro, BR

Very nice hotel

Posted Apr 30, 2015
The hotel is it very well located and staff treat guests with kindness fantastic.I not so strongly recommend, as I shall attend it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Ultimate NY Hotel

Posted Apr 25, 2015
The Pierre and their staff are amazing! They really made my wife and I's honeymoon perfect and we can't wait to come back
5 out of 5
Recommended
for Everyone
by A verified travelerfrom toronto

Classic and luxury

Posted Apr 23, 2015
I like the classic luxury hotel instead of something trendy which I often find are frather dull and overrated. If you like old fashioned luxury then this one for you
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Oslo

Flott hotell

Posted Apr 22, 2015
Flott hotell med nærhet til Central Park og 5th/Madison og Lexington Avenue for shopping. God standard og veldig behjelpelige ansatte tilstede for gjestene 24/7.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Perfect!

Posted Apr 18, 2015
We cannot complain about anything. The Pierre is the best hotel we have ever stayed in and we have stayed in more hotels than I can remember!!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Oxfordshire, UK

Excellent hotel staff - some minor faults

Posted Apr 17, 2015
Pros: The Staff and their service
Cons: bar lounge did not serve food until afternoon tea at 3.30pm. The only alternaitve int he hotel was the very expensive Italian restaurant.
Location: Great location for Central Park and Bllomingdales. 20 minute walk or 5 by taxi for Broadway theatre district.
Got an upgraded room though without a view (other than the neighbouring building's aircon equipment which was noisy on occasions). The staff were all excellent and the concierge was especially helpful with advice and bookings for restaurants, theatre, transport, etc. For our anniversary we received complimentary champagne and a cake. We had a faulty phone which they responded by discount the invoice of our extras.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Lovely location, lovely staff

Posted Apr 12, 2015
The hotel was amazing from first glance. It's located in the best place with lovely views and easy access to the subway. The staff were absolutely amazing and would help you with any query. Would definitely recommend this hotel to anyone!
4 out of 5
Recommended
for Couples
by A verified traveler

City suite had a very small, cramped bathroom

Posted Apr 7, 2015
Pros: Location
Cons: Put the candy back on the front desk
Location: Park is a great place for a walk
Staff is friendly, hotel has a great location, needs a facelift
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 30, 2015
Cons: The Hotel lacked entertainment. The Carlyle has a terrific entertainment and bar scene it does not have to be like that but to have nothing in such a
Tarak, our hotel driver was always pleased to drive us to theatre, restaurants, museums. This service was outstanding. I would definitely return to the Pierre again.