Ratings based on 456 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

One of the best choices in NYC

Posted Jan 7, 2015
Pros: Location, room size, service.
Cons: Room quality, modernisation required.
Excellent location, fantastic service. Really large rooms, especially in NYC standards. Highly recommended. Be careful as some of the rooms could use an update (generally poor electrics & electronics, bathrooms partially refurbed).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom roma

Posizione strategica, la migliore di New York.

Posted Jan 7, 2015
Accolti da un personale eccellente, l'albergo è evidentemente un po' datato in tutto ma non guasta, anzi. Dai cioccolatiNi squisiti a volontà al servizio negli ascensori da parte di personale cortese, dalla concierge sempre disponibile al frigo bar fornitissimo. Stupendo!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 2, 2015
Great hotel experience! Very accommodating and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Excellent hotel close to main shopping area

Posted Dec 19, 2014
Enjoyed every moment of my stay at The Pierre. Only minor fault I can think of to say is that the bar staff and doorman were sometimes, and I stress only sometimes, disinterested in the guests.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2014
Hotel was real 5 star. Very well trained personal. Only thing was that suite bad an old looking dirty soffa.. Anything else bad I can't find of this hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom midlands

Perfect hotel, great location.

Posted Dec 4, 2014
Pros: Service, staff, all excellent. Location super close to park and great shopping.
Cons: Nothing simply excellent
Location: Central Park, great restaurants including an old favourite Amaranth E 62nd St. Walking distance to Rockerfella Centre, Theatre, great shopping etc !
Wonderful stay with my parents and our daughter. Attention and service was excellent, couldn't do enough for us, would highly recommend.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brazil

Very good hotel, maybe a bit overpriced

Posted Nov 16, 2014
Pros: Bed, bathroom, air conditioning
Cons: Noise level.
Location: Fantastic location, Near Central Park, Fifth avenue, stores. 10 min walk to Carnegie Hall. 20 min to Lincoln Center, 5 min walk to Metropolitan museum
Very nice and bathroom and shower. Perfect cleanliness. Very good bed and linens. A bit noisy (elevator or else) until 10 pm; Fantastic location, good gym facilities
5 out of 5
Recommended
for Couples
by A verified traveler

Nice quiet hotel in great location

Posted Nov 3, 2014
We had a one bedroom suite on 38th floor...spectacular panoramic city views. Room was beautiful, clean, quiet and very comfortable
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel right in the heart of it all.

Posted Nov 3, 2014
staff was helpful and accommodating. Rooms are clean and comfortable. In room amenities are lush.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom WPB, Fl

Exceptional luxury hotel on the park.

Posted Nov 2, 2014
Pros: Top end luxury, attention
Cons: Nothing
Location: Great location on 5th and the park
I checked out of the Ritz because of a poor customer service relations issue and while I was packing, booked this on expedia at a great rate, about 60% of what I was paying at the Ritz Carlton around the corner. I booked a mid level room but on arrival was given a fabulous room on the 39th floor overlooking the park, a stunning view. The service was personal and exceptional. There was a nice fruit assortment waiting for me. The bedding was perfect, firm with a nice pillow top and great pillows etc. The room was large enough with good entertainment options and comfortable seating and a desk to work at. The bathroom was great with separate tub and shower and luxury toiletries. I did not eat at the restaurant. The gym was bright and clean with adequate assortment of cardio and weights. Concierge, doormen and elevator attendants were pleasant and helpful. All in all a great stay at a great price. This will be my go to hotel in Manhattan even though I own at a Ritz residence and supposedly get preferential treatment. Highly recommend.